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eDreams has a rating of 3.9 stars from 8,427 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and book flights. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
So far so good not checked in yet easy enough to book would use again if needed
Cheapest option
Great website to book your flight ticket and manage your booking, especially, cheapest ticket
Ticketing and all issues related to this were resolved quickly and I'm waiting for my first flight)
Dear Anastasiia R.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
This is the first time that I book at dreams and I like to experience there service.
My husband choose it for me because he always book at edreams. He knows what is best.
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
I don't who experience it will happen... i am so excited to go home with fly dubai
It is easy way to book the ticket... and also it is cheapest price from other
I struggled to make the bookings it took me a lot of tries before it went through
Google search
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I was able to schedule my trip in seconds and got my confirmation emails within the hour.
Dear Alvaro E.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
I don't have any remarks to make, sorry
Although you do want me to fill 50 characters
Dear Wihelmus V.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
I found it very simple to book my flights. There was a good selection to chose from.
Found them very easy to follow. Just googled for a few minutes and there was no problem thankfully.
Dear Eamonn N.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
It is quite simple and convenient. I am very satisfied. I will be useful in many ways.
No noting. Thanks
Dear Zviadi S.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
The tickets you sold turned out to be cheaper than the ones we found on other websites.
Cheaper tickets.
Dear Donald A.
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
I filled out the form online to buy the plane ticket and confirmed it shortly.So I've pleased.
Fast to service and Easy to buy
Very satisfied with this booking, i will buy my next flight tickets with edreams from now on
It was suggested to me on instagram
Dear Cosmina B.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
It was fast very well explained and easy to read. I would recommend this to my friends.
It was easy to follow the steps.
Dear Bojan V.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Very good deal friendly and easy application it not the first time that I use that website
Good application
Dear Oron T,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
The app worked fine and booking was made easily. I was able to get a flight home!
This app was referred to me when I tried to use opodo.com. They stated that my booking would be cheaper on this app.
Dear Edwin H,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
Great value and an easy experience. It was a cheap flight and fit right into my schedule.
Because they were cheap and extremely easy to use. They explained all my options.
Dear Kathie P,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
The prices were good, easy to book. I will certainly use this site again in the future
It’s not the first time
Dear Vaggelis A,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Lots have been said about this company but I can not express it enough:
STAY AWAY FROM THIS COMPANY YOU WILL LOOSE YOUR MONEY
The best experience is amazing thank you very much
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Because it's easy to get information about flights, especially when you have to connect.
Easy way to choose flights.
Dear Snjezana,
I'm very sorry to hear about your recent experience as it certainly does not meet the quality of service we strive to deliver for our valued customers. Your feedback is highly appreciated and will help us understand how and where we can improve.
Regarding your query, please check your email (and spam folder) as we opened a case with further information.
Sincerely,
Customer Service
PLEASE MAKE SURE THAT YOU SEND ME ALL 4 TICKETS. I AM MISSING THE TICKET FOR ROUMPINI PANAGIOTAKI KJF9L6 Your booking is confirmed! (reference: *******493)
TRANSAVIA REDIRECTED ME TO YOUR SITE.
Amazing customer service, time conscious everything was done within a shortest time.
I choose it as a trier and wasn't get disappointed at all
Step by step guidance. Easy to make a booking. And very quick response for confirmation of booking.
Best price and best connections
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Gain trust and grow your business with customer reviews.
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team