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eDreams has a rating of 3.9 stars from 8,427 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and book flights. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
I have not recieved my boarding pass yet its very bad cause my flight is today
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Good only was price up when i try pay and this is hapent before is well
Cheap price was
Dear Taize S,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
It was very good price. After COVID-19, it will be the first trip! Thank you. ̈
Dear Jae K.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
I bought two tickets one for my granddaughter. She has two departure cities. Calgary and Missoula?
I thought I could get a better price
Not sure about the prime charge
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Its my first time booking and I believe it went well, wasn't to confusing to understand
I came across it by accident
Dear Daniel A,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
It was very easy to book and very reasonable price
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Very good, i think i and my family should have a good trip, Thank you
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
The site nade it seem as if you had to buy a seat, you do not.
I actually meant to book direct with spirit and again mislead to your sote
Saved a lot of money, process was easy. Very satisfied :).
Was recommended by a friend.
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
All went as planed. Good service and support from eDreams
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Received a confirmation email but still could not receive the ticket invoice.
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Feeling happy that i have found a good app that help me travel home easily and anytime i want
A friend told me about E dreams
The booking was very easy to make. Simple straightforward to follow and use
Good prices and easy to use Web site
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
The booking I did was so simple to manage and the payment done.
Skyscanner connected me to eDreams
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
I have not yet travel to decide its good or not. So let travel first then leave my comment
It has good prices
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I have only just booked flights at the end of the trip I will be able to tell better
It came up on the screen. If all works well I would use again.
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
All in all it was good but there was an extra 400$ charge to my credit card without explanation
Cheapest for flights that I could find
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The overall experience was great but I was surprised I had to pay for a standard seats as well
Friend recommendation
Dear Joshua Sraku A.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
This was my first time used this website and it is very fast and easy for booking your travel
I just discovered it only this time
Dear Ahmed E.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
В 2022 году купил билет Турция-Бишкек. Личный кабинет не создавал, больше данным сайтом не пользовался. Спустя год они списали 60 долларов за премиум подписку. При чем когда я зашел в личный кабинет, в личном кабинете не было кнопки отменить подписку и нельзя было удалить личный кабинет. Я смог вернуть деньги только через банк, подав жалобу на незаконное списание. 2 месяца я не мог не как связаться с данной фирмой, не по телефону, ни по почте. Единственное я смог связаться с поддержкой их по аренде машин, но там меня послали в связи с тем что они не имеют к данной компании отношения. После того как банк вернул деньги данная компания опять завалила письмами по подключению премиум подписки и покупки билетов. НИКОГДА НЕ ПОКУПАЙТЕ У НИХ НИЧЕГО ЭТО ПРОСТО ШАРАШКИНА КОНТОРА. У випп клиентов поддержка вообще заблокирована, нельзя просто даже сообщение написать.
Location: US
It was great experience i would like to travel again with eDreams
I see a lots advertising and i see why not to give a chance to see how is all go
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Yes I receive all the information I needed in order to arrange my trip!
Thx
I ll never chose it again
Easy to book, just don't like the prompt to subscribes with Prime.
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Gain trust and grow your business with customer reviews.
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team