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eDreams has a rating of 3.9 stars from 8,427 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and book flights. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
My first flight through edreams. Will report
Later when flight takes place.
By comparing prices E dreams was interesting.
Although airline cancelled the flight the service of edreams was very efficient
Thanks for your good service and fast response of of staffs also
It’s gives best price
I am very happy of your service and fare was very good.
I found it very helpful and quite informative.
It is the first time I book my flight from eDreams. The procedure is easy and fast.
Its very nice we uses it field the first time and it was very cheap as well.
Got the name from my friends
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Only one problem I wanted to change my name on my prime
Because is more ezy for me
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Fast good service and easy to navigate and cheaper than other places
Yes my experience was great they got my ticket purchased done correctly
Cause they got my ticket done prefectly
Not too difficult though too many offers make me feel marketing bombed.
Very help full & good service. I recommend any one i had good experience with e dreams
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
All very logical in the way to book flights. So easy to see the requirements one wanted.
First up on website even before Easyjet.
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Is very nice one. And it very easy one too.
Hope to see u guys again soon
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
E dreams was the only site that had the options I needed at the best rate.
Thanks
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Fantastic way to book a flight, will recommend others to use
Dear Enitha F.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
I think you are the best on market I hope to fly withe you next time
I like the service
It was good but i don't like having to write a freaking review yes or yes. Don't.
Because it was the cheapest.
Dear Beatriz R,
We can’t thank you enough for the kind words about our service. Your review means a lot to us.
Sincerely,
Customer Service
Everything was good really quick and I hope everything will be fine
Dear Kimberly E.,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
Seamless service, best prices and a basket of ancillary service offers! Amazing.
Had wide flight choices and offered the best price for the trip
Dear Georgina M,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We are looking forward to seeing you again soon!
Sincerely,
Customer Service
It seems fine, and it would be great after finishing my travel.
Dear Abdul Awal Md N.,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
Smooth transaction for my online booking. And Thanks for the follow up
Found sight efficient
Dear Marisa F.,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
I received everything just how I asked... Very good experience through eDreams...
I didn't, it chose me!
"Dear Minae B,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service"
Very bad experience and lost experience. No next time Booking this side
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
No problems at all
Fast and quick no waiting for a response
They had the cheapest flights
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
For the moment I don't have any problems. So far so good
In the past I have used already eDraems
Dear Serge M.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Gain trust and grow your business with customer reviews.
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team