eDreams has a rating of 3.9 stars from 8,427 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and book flights. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
Received my confirmation very late after initial booking can do better on that
Cheap flights and easy access
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Awesome experience while using eDreams! Looking forward to more good experiences.
It was recommended to me.
I used r dream many times and I'm happy with the service
Well organized site
Still i didn't took the flight but with edreams it is goo
Affordable prices
No issues with eDreams and I saved a few bucks in addition.
Fare and route
Very good experience., I'd like to buy my next plane ticket from it.
Just by coincidence
This is my first time booking with dreams very good experience
I just tried it for the first time
It was easy and convenient for dealing with eDreams.
Friend recommended
Everything was excellent
No complaints at all. Will book it again if needed
By accident
Very pleased with the services being offered by your Airways
Good services
Very fast good explanation very good price
Thank you
Number one for everything I'll buy again from e dreams
I got huge discounts on my trips compared to other providers
Word of mouth recommendation
I really appreciate the service. Thank you very much.
Perfect pressing.
Nice application.
Good price.
Thanks.
E dreams by far the easiest travel company to deal with.
Competitive prices and good website.
Hello in til now every thing is ok but yet still I must wait to my trip how will go on.thanks
Chep, direct and all inclusiv with baggage.
That make me save more money on such a shot trip.
Smooth from start to finish. We opted for auto check in and Would use again
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
I chose to have baggage on my flights, but the program didn't register it multiple times
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
"Dear Mila K,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service"