eDreams has a rating of 3.9 stars from 8,427 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and book flights. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
It was quick to book airline tickets and a lot cheaper
Was one of the options and showed cheaper price on a selected flight
EDreams was helpful in securing a flight at reasonable hours of the day.
Dear Donald E.,
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Customer Service
Straightforward booking process. Confirmation received within timeframe set.
Dear Andrew C.,
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Customer Service
I am very happy that make my flight and the price is good
From the computer
Dear Tsilya D.,
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Customer Service
Didn't like when the price changed instantly especially very near to check out.
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Better rates and easy of booking from various options
Better rates
Dear Ali Ahmed S.,
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Sincerely,
Customer Service
This website made my booking easier, and discounts is only with them
Dear Loyce N.,
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Sincerely,
Customer Service
Good. Online and better connection in Europe ………………
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Good services and provide us usually with information
Kiwi suggestion
Dear Mohamed A.,
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Sincerely,
Customer Service
Boarding passes not received until 2.5 hours before flight. This is much to late.
Had used them before with no problems
Im satisfied with service that you provided for me
Friend recomended
Dear Radenko V.,
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Sincerely,
Customer Service
Including ideal payment option would be better. Otherwise smooth service.
Easy to compare available flights.
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It was easy and efficient. I think overall is very good
My wife directed me
Dear Simao C.,
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Sincerely,
Customer Service
Best and well served, really wonderful experience. Keep on the good work.
Dear James C.,
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Sincerely,
Customer Service
Very nice experience with edreams recommend to all
Dear Musheer A.,
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Sincerely,
Customer Service
It was good. But I wish to receive e-tickets clear and understandable
Dear Gajadhar B.,
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Customer Service
Quick cheap service, very smooth experience would recommend
Dear Riddhi D.,
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Sincerely,
Customer Service
Hi. Please sent me email ticket original pdf copies. Thanks
Hi. Please sent me email ticket original pdf copies. Thanks
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Im satisfied, they are great. Have a safe flight. See ya
Dear Daniel B.,
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Sincerely,
Customer Service
Not interested to fill this in sorry, hope you understand
Dear Talli A.,
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Sincerely,
Customer Service
Booking is easy, safe payment. I've never had any bad experience with them.
Edreams had the best price conditions.
Dear Jelena V.,
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Sincerely,
Customer Service
Easy to book, pay and manage the booking. Been very helpful for an insurance claim too
Dear Lee S.,
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Sincerely,
Customer Service
I got at least 4 emails a day since booking this flight
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Flights,hotel,taxi so many options and prices affordable.
A friend told me about edreams, i compare it to others and its quite easy to use.
Dear Shanique W.,
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Sincerely,
Customer Service
Awesome! Easy booking and let u know when everything is booked!
Cheapest flights
Dear Tony R.,
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Sincerely,
Customer Service
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Dear Eugene R.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service