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eDreams has a rating of 3.9 stars from 8,422 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and book flights. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
ვგფჯნნვბჯჯკკმნნბბბბვვვვბბბვვვვვ ებბდბდნდ დნდნ დ დჯდ დჯდჯჯრნდნდ
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Pirmą kartą susidūriau su šia svetaine,viskas patiko,patirtis gera,viską supratau,ačiū.
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Boa agradeço muito pela atenção pelo empenho e profissionalismo
Pela atenção
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Boaaaaáaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Bileti almak kolay oldu. Müşteri hizmetleri numaranız var mı bilmiyorum. Türkçe müşteri desteği de sağlarsanız daha iyi olur bence
Ucuz ve pratik
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Respondieron todas mis dudas y resolvieron todos los inconvenientes y estamos contentos de poder realizar el viaje que teníamos planeado.
Lo había utilizado antes
Dear Adolfo F,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Pudimos realizar la reserva sin problemas.
Una sugerencia sería mejorar el sistema de compras de adicionales (equipaje extra, etc).
Dear Cristian D.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Me gusto todo muy rápido y fácil! Aunque no se entendía bien algunos cosas sobre el equipaje y otras consultas que voy a tener que hacer
Era económico
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Encontré una reserva económica y me fue bien, espero ver que las demás ofertas sean económicas y seguras
Es mi primera vez,ya veré más adelante como se va desenvolviendo todo en cusnto a renta de coche y demás
Minden rendben volt. Gyors és pontos.olyan járatot találtam, ami máshol nem szerepelt. A hotel foglalást még nem próbáltam.
Itt volt a legmegfelelőbb járat árban és időben.
Dear Gyorgy V,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Excelente servicio, quería adquirir un cuelo redondo a ultimo momento y económico y lo pude encontrar aquí
SEGUROS FALSOS
Son unos estafadores, engañadores, mentirosos porque venden un seguro de opción de cambio de fecha del vuelo, el cual tiene publicidad engañosa, lenguaje confuso y ambiguo para engañar y que la gente lo pague.
Cuando se trató de usar dicho seguro, dijeron que no aplicaba, con el pretexto de que el cambio debía hacerse según sus cláusulas, antes del primer vuelo, es decir, el vuelo de ida. Sin embargo, pagué intencionalmente el seguro porque no tenía certeza de mi fecha de regreso y cuando necesité hacer el cambio no me aplicó. Y todavía tuvieron el descaro de ofrecer otro boleto carísimo.
Cuando te lo venden sugieren "si no sabes tu fecha de regreso, pagas extra, y podrás cambiarlo hasta 24h antes de tu vuelo".
Además cuando ya se va a pagar los boletos aéreos y se ingresan todos los datos de tarjeta de crédito te envían un mensaje de que la tarifa aumento (en esos 2 minutos en que llenas los datos de tarjeta de crédito) y debes pagar tarifas más altas, cosa que hacen a propósito en todo boleto aéreo que he adquirido, en diversas ocasiones.
NO COMPRARÉ NUNCA MÁS CON EDREAMS.
Впервые покупал билеты.быстро разобрался как это делать
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Excelent, ușor de făcut rezervarea.
Voi mai folosi.
Îmi place, promptitudine.
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Ils ont un mauvais service après vente.
Aucun support de leur part en cas de souci, ils demande de contacter directement la compagnie aérienne
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
👍 Γρήγορη κράτηση, εύκολα βήματα και οικονομικές προσφορές
Οικονομικά εισητηρια
Kullanışlı ve güzel bir site. Kesinlikle bir daha tüm biletlerimi buradan satın alacağım.
Çünkü güvenilir, hızlı ve iyi bir hizmet sağlayan site
Gain trust and grow your business with customer reviews.
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Dear Sae,
Thank you for taking the time to write this review! Your feedback is important to us and helps us continuously improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Payal
Customer Care team