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eDreams has a rating of 3.9 stars from 8,419 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and book flights. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
وسرعة في الحجز واسعار ممتازةبدون مشاكل تجربة جميلة
سعر غير مرتفع
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Dear Bilal E.,
I'm very sorry to hear about your recent experience as it certainly does not meet the quality of service we strive to deliver for our valued customers. Your feedback is highly appreciated and will help us understand how and where we can improve.
Regarding your query, please check your email (and spam folder) as we opened a case with further information.
Sincerely,
Customer Service
Buen servicio y excelentes precios en la página gracias por la ayuda siempre
Por la oferta
"Dear Jean R,
We can’t thank you enough for the kind words about our service. Your review means a lot to us.
Sincerely,
Customer Service"
Estoy satisfecha con la aplicación, me ayuda a darle seguimiento a mi viaje.
Porque encontré el pasaje a muy buen precio.
Dear GRANDEZ.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Al pagar el precio final aumentaron $70, un robo que hacen al comprador.
Porque salió en la app de Kayak
Tôi cảm nhận khá tốt khi sử dụng dịch vụ bên app lần sau tôi sẽ đặt tiếp
Dear Nguyen T.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
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* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Goood ff fgwr wefgwe ergwe egrg eergw. Wgre reg grege grwe
Google search
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Erg makkelijk om een goede rechtstreekse vlucht te vinden. Met een goede prijs
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
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Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Buena se me hizo muy facil y practico la conocía es la primera vez que la uso
Dear Juan W.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Hasta ahora todo va bien a la espera del viaje, para poder saber que todo saldrá bien.
Porque son de bajo costo
Muy buena no me puedo quejar me salío en especial el pasajé
Hola Liz C,
¡Mil gracias por tu comentario! Nos alegra muchísimo que hayas disfrutado de nuestro servicio.
Somos muy afortunados de contar con clientes tan increíbles como tú.
Atentamente,
Atención al Cliente
De site is klantvriendelijk en gaat snel. Helder hoe te handelen en dat voelt vertrouwd en fikn
Ik had al eerdere goede ervaring naar Portugal. Waar anderen het laten afweten zoekt e dreams verder hulde
Dear Frans V,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Det är första gången jag beställer genom er. Det gick bra.
Kompis berättade
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Eficiența, rapiditate, siguranță.In concluzie am fost mulțumit
Corectitudine
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Super. Vos employés ont été rapide à me répondre et tout à été réglé très vite
J'avais déjà réservé avec edreams et depuis je continue
Cher Naïma M,
Nous ne saurions trop vous remercier pour vos commentaires sur nos services. Votre avis compte énormément pour nous.
Bien à vous,
Votre équipe du Service clientèle
بار اول است از این سایت خرید میزنم،و این برای امتحان کردن این سایت است
به دلیل قیمت مناسب
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Cool …………………………………………………………………………………………………………………..
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Hasta ahora me ha resultado y no he tenido problemas
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
La confirmación fue rápida y simple. Y sin perder mucho tiempo
Buenos precios
Dear PEREZ.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Gain trust and grow your business with customer reviews.
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Hola Tiago S,
¡Mil gracias por tu comentario! Nos alegra muchísimo que hayas disfrutado de nuestro servicio.
Somos muy afortunados de contar con clientes tan increíbles como tú.
Atentamente,
Atención al Cliente