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eDreams has a rating of 4.0 stars from 9,233 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and flight ticket. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
Booking takes just a few minutes and I got my travel details
Date of experience: June 9, 2023
It had reasonable ticket prices. Very good…………………..
Date of experience: June 9, 2023
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Fast and Cheap. Hassle-free booking. Thanks, E-Dreams!
Option in Cheapflights that gave me the cheapest price
Date of experience: June 23, 2022
Dear Josh S.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service"
It was less than 5 minutes to get everything done. Thanks.
Date of experience: June 9, 2023
Very good easy to learn and get your own shop in short time
Good offer really good price and many choices very reasonable and convenient options
Date of experience: June 8, 2023
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Amazing beautiful sensational great awesome extraordinary
Date of experience: June 22, 2022
Dear Fadi M.,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
Booked a flight from this site for the first time, cheap and convenient
Date of experience: June 22, 2022
Dear Konstantin B.,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
Better than all options given to me by other competitors.
Just looking to get cheap tickets to my country.
Date of experience: June 10, 2023
Excellent service
Simple to follow instructions
Very satisfying
Recommended
Date of experience: June 10, 2023
Very likely to comeback for another booking. All was easy process.
Good options and price
Date of experience: June 11, 2023
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Good application for traveling thank you very much
Date of experience: December 13, 2022
Dear Oliver M,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
A day before my flight I bought the ticket and everything was ok.
I've got good expirience.
Date of experience: September 5, 2022
Dear Goran K.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
The check out was not really receptive far as bags are concerned. Overall it's 8
Trying something nrw
Date of experience: December 12, 2022
Dear Michael M,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
It is easy for me to book through the website always.
Date of experience: September 6, 2022
My booking has still not been processed. I'm a bit concerned
Not sure yet
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 10, 2023
Never paid over 80 bucks for a round trip flight! Clutch app.
To find the cheapest travel out here!
Date of experience: June 22, 2022
Dear Kenneth R.,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
Far too many follow up emails. Confirmation is enough.
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 11, 2023
All information is sent to me immediately. We will see how the trip goes.
All other flights were & my bank accepted my debit card.
Date of experience: June 10, 2023
I received my booking details. Good and timely communications
Good price offer
Date of experience: June 12, 2023
It was very easy to book my tickets without any issue
It was suggested by my friend
Date of experience: June 10, 2023
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team