eDreamsReviews 13,375

Going on line with eDreams was simple and easy. The confirmation of the booking was comforting and deserve 5 stars. Thanks.

E-Dreams " ESTAFADORES"
El 7 de junio del 2023 le compré pasaje a empresa E-Deams, el vuelo era para el 22 de diciembre del 2023. Luego de un mes de mi compra, E-Dreams me avisa que se canceló un tramo del viaje y que si yo quería tenía derecho a reembolso. Pues han pasado 6 meses y no me han reembolsada nada. Según ley de España el que debe devolver el dinero es E-Dreams. La excusa de E-Dreams es que Aereolineas argentinas aún no les autoriza el reembolso. Esto es falso porque la ley es clara en esto, E-Dreams hace la devolución. Además eran dos personas que viajaban juntos, uno de ellos hizo su compra x expedía y recibió su reembolso a los 15 días, yo voy 6 meses. Les he llamado 6 veces y el trato es cordial, y se hacen los empaticos, en realidad te están tomando por idiota. Las 6 veces pedí para hablar con supervisor y la respuesta es que está reunido, otra mentira. Es una organización de estafadores. E-Dreams "ESTAFADORES"

I booked a two way flight to Las Vegas with you.

You sent me a letter, stating that the booking was successfull.

You deducted the payment.

You did not answer any calls.

You did not answer your 24/7 hour service.

You did not respond on your FB.

Your site did not work.

I was unable to check or cancel my reservation.

Had to go to the airport and come back. My name was not on the passenger list.

COULD NOT FLY.

LOST A WHOLE DAY!

WAS IN DISPAIR, NERVOUS!
UPSET!

Lost a hotel in Vegas.

Got your letter, stating it was an error, SIX! Hours after the flight have left.

Send you email asking to book for the next day.

Spent night waiting for your response.

Did not receive it.

Did not ask for a return flight.

Realised that you booked it.

Had to purchase a more expensive one way ticket.
$100 difference

Sent you a receipt. Did not get the difference.

You were trying to tell me thatURGENT TRAVEL ISSUE
THERE WAS NO URGENT TRAVEL ISSUE, SPOKE WITH FLAIR AIRLINES.

YOU HAVE SPOILED MY HOLYDAY!

IS THIS A WAY TO TREAT A CUSTOMER?

THE ISSUES WAS YOUR TERRIBLE SERVICE!

A bit of that I could not immediately reserved for checked luggage and have had to wait a few hours for confirmation of the booking

It was easy and simple and didn't take long would use again

All was good except the fact that after i buyed the ticket i didn`t can to do my check in.
The request of my check in was not found.
At the airport they put me to pay 48 euros, half of the price of the ticket.

It was simple and easy to do and proceed with the entire recommended process.

Aside to my experience to book my ticket to eDream i will tell to us im very very satisfied. Because have a good service

I get an email to ring them as my booking has changed, yes ring them, I am on hold and have been now for 2 hours and 22 minutes and still holding, this one booking has cost me hours of time and the airlines will not deal with them regarding changes, the airline cancelled a flight, I had to pay USD50 direct to the airlines per passenger to get them to confirm the changes, eDreams told me that the airline would not make contact with them, which tells me as an Agent they have absolutely no relationship with Singapore Airlines and probably no other airlines, do not use unless you want to be frustrated, stressed and left feeling abandoned.

Fast and convenience. Did not like the fact that ticket prize was higher after booking was completed.

Hi. I fly always book my fly with edreams because they are very efficient and cheaper Compared with other agencies

While booking the Ticket,the amount shown in the app is 77 Euro only. But you charged 92 Euros while purchasing. I felt very bad.

It was very good and I recommend all with it. I travel with e dreams since five years ago

Good services at low and affordable prices,good services at low and affordable prices