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eDreams has a rating of 4.0 stars from 9,233 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and flight ticket. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
*******!,!(!,!,!,!hfjfjfjcjchchfudixnbxbxhdusksksksksbxbxhxbxbxbxbxbxbxbxbxbcbncnccnncncncnc
Date of experience: August 4, 2024
اعمل فى مجال الزراعة منذ ٢٥ عام واتخصص فى النباتات الزينة الداخلية و الخارجية وعملت استشارى لكثير من الشركات المصرية
Very cheapest
Date of experience: March 4, 2024
La compra de mi boleto fue rápida y exitosa. La compra de mi boleto fue rápida y exitosa. La compra de mi boleto fue rápida y exitosa.
Date of experience: July 8, 2024
C la pire expérience que j'ai jamais vécu
Mon vol a été annulé
Ils ont injoignable pire encore
Aucune assistance n'est offert
J'ai viens de fermer mon compte et j'espère ne jamais refaire affaire avec vous
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 25, 2023
Sin duda esta aplicación es excelente si estás pensando en tu próximo viaje, buenas ofertas para tus vuelos y brinda muchas facilidades desde la aplicación.
Me recomendaron esta opción para mis viajes.
Date of experience: April 6, 2023
Taskaval volt problema nem jeloltem be de megis tartalmazta az arat. Ezt en nem tudtam. Igy postai auto val oldotam meg mert 2 kis gyerekkel nehez utazni 3db 10 kg os taskaval.
Mert jo arban volt
Date of experience: September 11, 2022
Komentuoti nieko negaliu, pirmą kartą. Manau patarčiau ir kitiems pasinaudoti šia galimybe.
Nežinau, pirmą kartą bandau, bet patiko, dauk reklamos, rupesčio iš, Driam
Date of experience: March 23, 2024
I banajsjsbsbshajajajajhsjsbasbanhajssjsjajajajajjaanannsnsnsnsns
Date of experience: July 24, 2024
Nooit meer E-Dreams, wij hadden een rechtstreekse vlucht geboekt Amsterdam-Bangkok met EVA air als vliegmaatschappij koste €741,- p/p scherts mijn verbazing dat wij een ticket kregen met Jordanian air met een 4,5uur tussenstop e. Dreams totaal onbereikbaar uiteindelijk het Europeese Consumenten Centrum ingeschakeld en uiteindelijk onze €1482, 00 weer teruggestort gekregen, wij hebben via Thailand Travel uit Rotterdam een nieuwe ticket ams-bangkok geboekt, maar nooit meer e-dreams!
Date of experience: September 3, 2022
Attendre longtemps en tant que prime
Manque de professionalisme
Coupé l'appel en plein discussion
Pas de réponse a ma question
Prix plus élevé que chez la compagnie elle même inclut les bagages
Je prends plus les vols avec eux
Aller directement au compagnie
Products used:
Flight
Date of experience: March 11, 2022
Como minha primeira vez que compro passagens aéreas pelo APP, Foi fácil a compra. Espero que no futuro o APP. Consiga também ser traduzido em outras línguas.
Indicação de amigos.
Date of experience: August 12, 2022
Good prices, and good service. Solo que me hicieron pagar una suscripción sin yo querer hacerla, eso era para yo poder continuar con el proceso de compra de mis tickets.
Date of experience: March 21, 2023
Dear Lori R.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
C'est la première fois que j'ai une réservation pour le vol merci c'est bon et facile.
Date of experience: March 11, 2024
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Magnifique expérience m, c'était rapide et efficace, pas compliqué. Très facile et pratique
Pour ces prix hors concurrences
Date of experience: March 15, 2024
Je voulais partager mon expérience sur votre site où j'ai commandé mon billet d'avion. Je suis vraiment ravi de la facilité de navigation et du processus de réservation. De plus, le service client était très réactif et serviable. Merci beaucoup pour cette expérience agréable! 😊
J'ai choisi eDreams parce que j'ai entendu beaucoup de bonnes choses à votre sujet. Ils offrent une large sélection de compagnies aériennes et des prix compétitifs. De plus, la plateforme est conviviale et facile à utiliser. J'ai eu une expérience positive avec eux par le passé, alors j'ai décidé de faire confiance. 😊
Date of experience: March 9, 2024
Les cuento q buscaba viajar para ir haber a mis hijos en esta navidad y por eDreams conseguí los pasajes a buen precio y las fechas q yo quería viajar estoy super agradecida por su ayuda
Fue la q mejor precio y fechas nos dio para poder viajar
Date of experience: August 14, 2022
Compré mis pasajes incluye equipaje de mano, en el momento de abordar me cobraron usd35 adicionales. Solicito la devolución de este valor. Mi teléfono en Ecuador *******424
Es la primera vez que compro en eDreams
Date of experience: April 2, 2023
Dear [Miriam M.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Muy bien los pasos para comprar los tickets de vuelos y los precios
Date of experience: March 15, 2024
All goodxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I have a prime member ship
Date of experience: July 14, 2024
Vi oportunidad en internet pero no estaba calro el tema del costo por suscripcion, cuando lo vi decidi que no me interesa porque no viajo lo suficiente como para pagar una suscripcion.
Yo no estoy mas suscripta a dDreams porque no me amerita por lo que yo viajo.
Date of experience: June 21, 2022
Toimiv lahendus ja piisavalt kiire andmevahetus, soovitan.
Odavaim pakkumine
Date of experience: March 12, 2024
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team