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eDreams has a rating of 4.0 stars from 9,216 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and flight ticket. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
Tôi cảm nhận khá tốt khi sử dụng dịch vụ bên app lần sau tôi sẽ đặt tiếp
Date of experience: March 3, 2023
Ннннннннннннннннненнннннннннннннннннннннннннннннннн
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 12, 2023
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Goood ff fgwr wefgwe ergwe egrg eergw. Wgre reg grege grwe
Google search
Date of experience: October 8, 2023
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Erg makkelijk om een goede rechtstreekse vlucht te vinden. Met een goede prijs
Date of experience: September 29, 2023
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Iokjsepofkpe;fklae'w;k;e'r ghvhgvh ggfgfv gffvhgh gvfhgvhgv hgfvvh ghfhvh
Date of experience: October 4, 2023
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Buena se me hizo muy facil y practico la conocía es la primera vez que la uso
Date of experience: February 26, 2023
Dear Juan W.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Hasta ahora todo va bien a la espera del viaje, para poder saber que todo saldrá bien.
Porque son de bajo costo
Date of experience: August 2, 2022
De site is klantvriendelijk en gaat snel. Helder hoe te handelen en dat voelt vertrouwd en fikn
Ik had al eerdere goede ervaring naar Portugal. Waar anderen het laten afweten zoekt e dreams verder hulde
Date of experience: November 19, 2022
Dear Frans V,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
Muy buena no me puedo quejar me salío en especial el pasajé
Date of experience: December 8, 2022
Hola Liz C,
¡Mil gracias por tu comentario! Nos alegra muchísimo que hayas disfrutado de nuestro servicio.
Somos muy afortunados de contar con clientes tan increíbles como tú.
Atentamente,
Atención al Cliente
ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK
Date of experience: September 22, 2023
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Det är första gången jag beställer genom er. Det gick bra.
Kompis berättade
Date of experience: August 17, 2023
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Eficiența, rapiditate, siguranță.In concluzie am fost mulțumit
Corectitudine
Date of experience: September 23, 2023
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Super. Vos employés ont été rapide à me répondre et tout à été réglé très vite
J'avais déjà réservé avec edreams et depuis je continue
Date of experience: November 20, 2022
Cher Naïma M,
Nous ne saurions trop vous remercier pour vos commentaires sur nos services. Votre avis compte énormément pour nous.
Bien à vous,
Votre équipe du Service clientèle
بار اول است از این سایت خرید میزنم،و این برای امتحان کردن این سایت است
به دلیل قیمت مناسب
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 20, 2023
Hasta ahora me ha resultado y no he tenido problemas
Date of experience: September 16, 2023
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Cool …………………………………………………………………………………………………………………..
Date of experience: September 17, 2023
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
War okay aber Warte Zeit ist alles war sehr einfach gelaufen
Date of experience: January 24, 2023
Dear Benardette B,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
La confirmación fue rápida y simple. Y sin perder mucho tiempo
Buenos precios
Date of experience: September 13, 2022
Dear PEREZ.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Ofertas diversas muy buenas opciones muchas opciones para comprar billetos aereos
Date of experience: July 3, 2022
Buen precio, muy buen horario, conforme a lo que estaba buscando
Diversos destinos a buen precio
Date of experience: November 27, 2022
Hola Juvenal B,
Solo queremos darte las gracias por escribir esta reseña. ¡Este tipo de comentarios nos ayudan muchísimo!
Estamos muy agradecidos de tener clientes como tú y esperamos que continúes con nosotros muchos años.
Atentamente,
Atención al Cliente
Excelente servicio, ya he comprado pasajes anteriormente y he quedado satisfecho...
La mejor alternativa
Date of experience: August 6, 2022
Me fue muy eficiente el comprar con ustedes hacen muy buen trabajo con excelente calidad
Porque la verdad se hace fácil y eficiente
Date of experience: July 1, 2023
För nuvarande är lätt och snabb att boka. Jaghoppas kommer inga ändringar sedan.
För att prova första gången vi får se hur det går?
Date of experience: September 11, 2023
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Dear Nguyen T.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service