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eDreams has a rating of 4.0 stars from 9,208 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and flight ticket. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
Muy satisfactoria, todo bien organizado y rápida asistencia en la reservación del vuelo
Because is good service
Date of experience: July 12, 2022
أنا اشكركم جدا علي قيامكم بهذه الرحله ونريد منكم المزيد دائما
لأنكم أفضل
Date of experience: July 13, 2022
Très facile à réserver avec edreams, il y a des bonnes offres
Pour la facilité et les offres. Pour le support
Date of experience: March 11, 2023
Todo super bien, un poco complicado porque no se leer en ingles
Me la reomendo un amigo
Date of experience: September 23, 2022
Mi experiencia ha esta bien Gracias por hacerlo fácil
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 28, 2022
Dear Athmane I.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service"
Rask og effektiv hjemmeside for bestilling av reise.
Date of experience: July 14, 2022
Estuvo bien, demoró un poco más de lo debido en llegar la confirmación.
Date of experience: November 14, 2022
Hola Rodrigo T,
Solo queremos darte las gracias por escribir esta reseña. ¡Este tipo de comentarios nos ayudan muchísimo!
Estamos muy agradecidos de tener clientes como tú y esperamos que continúes con nosotros muchos años.
Atentamente,
Atención al Cliente
Fácil de usar y compra rápida. Seguro que repetiré.
Date of experience: September 26, 2022
Hola Gabriela P,
Solo queremos darte las gracias por escribir esta reseña. ¡Este tipo de comentarios nos ayudan muchísimo!
Estamos muy agradecidos de tener clientes como tú y esperamos que continúes con nosotros muchos años.
Atentamente,
Atención al Cliente
La experiencia fue buena se logró comprar el boleto de avion
Por recomendacion
Date of experience: March 22, 2023
Dear Karolay H.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
N/Assassin aaaaas aaaaasaaaa aaaaasaa aaaaassssssssss aaaaasasss aaaaasas sassssssssssssszzsss
Date of experience: September 29, 2022
Dear Baldev P,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Первый опыт удался на 80 процентов, забыл заказать места на обратный рейс
Случайно
Date of experience: September 26, 2022
Bilgilendirme Yetersiz. Sayfa oldukça karışık ve alanlara oluşmakta sorun yaşıyoruz.
Date of experience: November 21, 2022
サービスはとっても早いです！スタッフのみんなさんどうもありがとうございますまた今度よろしくお願いします
Because they have a cheap fair always
Date of experience: August 24, 2022
Hasta el minero ha sido buena estoy pendiente te de registrar sillas y maletas no se donde
Date of experience: March 24, 2023
Dear Edith B.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Дуже довго робилось підтвердження замовлення, зазвичай це робиться набагато швидше
Цінова пропозиція була найкращою
Date of experience: March 23, 2023
Dear Viktor H.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Muy buena, hasta el momento nada malo que decir de ellos y su servicio
Date of experience: March 21, 2023
Dear Caro S.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Good.
Good good good
Good good good
Good good good
Date of experience: September 30, 2022
Dear Insup L,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Thank you again for contacting eDreams, we are of course happy to answer any further questions you may have.
Sincerely,
Customer Service
Muy buena aplicacion, todo bien sin ningun inconveniente
Date of experience: September 30, 2022
Hola Erick B,
Solo queremos darte las gracias por escribir esta reseña. ¡Este tipo de comentarios nos ayudan muchísimo!
Estamos muy agradecidos de tener clientes como tú y esperamos que continúes con nosotros muchos años.
Atentamente,
Atención al Cliente
Encontré lo que necesitaba de manera ágil y estoy satisfecha. Gracias
Por las alternativas y poder comparar
Date of experience: October 2, 2022
Hola Maria C,
Solo queremos darte las gracias por escribir esta reseña. ¡Este tipo de comentarios nos ayudan muchísimo!
Estamos muy agradecidos de tener clientes como tú y esperamos que continúes con nosotros muchos años.
Atentamente,
Atención al Cliente
Los precios son reales y no hay sorpresas, enseguida te llega la confirmación de tu viaje
Date of experience: September 28, 2022
Hola Hector B,
Solo queremos darte las gracias por escribir esta reseña. ¡Este tipo de comentarios nos ayudan muchísimo!
Estamos muy agradecidos de tener clientes como tú y esperamos que continúes con nosotros muchos años.
Atentamente,
Atención al Cliente
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Dear Anderson G.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service