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eDreams has a rating of 4.0 stars from 9,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and flight ticket. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
Ngdvhfvbggvhgvvffbjhfvbhfxvgcvfccc jvvjfcddghj ncgg.!
Date of experience: October 8, 2022
Коли я оформлювала бронювання, сайт підвис, і при оновленні сторінки білет був вже по новій ціні
Ціна білетів приваблива, також, досить непоганий інтерфейс. Але ті білети, що я купила окремо в опції туди й звідти були не доступні
Date of experience: July 11, 2022
Vvcgggcghccvvvvccggyfgfggggggggggcvggggggcfgfcfgggg
Date of experience: October 15, 2022
Dear Davit K,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
Gooddddddddddddddddddddddddddddddddddddddddddddddd
Date of experience: June 19, 2022
Dear Luis D.,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
Greatehshdhdhshahahhnnahahahajajdjdjsjajajsksksksksksks
Date of experience: October 18, 2022
Dear Ljiljana S,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
, אפשר לעשות חיפוש בקלות, והתוצאה היא הכי זולה מכל האתרים, ויש הרבה הנחות לחברי מועדון
כי הם הכי זולים וברורים
Date of experience: July 26, 2022
Good oooooooooooooooooooooooooooo*******000**************
Date of experience: June 9, 2023
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Goodbdhdhdhshshshshhsshhsshshshshshshshdhdhdhdhdhhddh
Goodhdhdhdjdjdjdjdjdjdjdjdjdjdjdjdjdjjddjjddjdjjddjdjdjdjdjjdjfjf
Date of experience: July 26, 2022
Dear Nairouz M.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Dggfgggghsjxjfjfmdmdvfbfbxvsfsfdgdgfhdhhdgdfsfsfsfzfzcdgxg
Date of experience: December 19, 2022
Dear Dylan M.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service"
No muy buena jejejskiwhvehsjaiuejajwnduuajsnndhsjsnnd
Date of experience: June 29, 2022
Goodbzmzmxkdldldldlddnxbsnskksalssdsdfgghjsxvna da hj
Date of experience: June 28, 2022
Dear Asyl R.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service"
Die Buchung war problemlos, die Bestätigung mit der Sitzplatzreservierung erhielten wir umgehend.
Date of experience: January 16, 2023
Dear Klaus K,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Goodggggggggggfffffffffffffrrrf gtgffffffffff
Date of experience: October 9, 2023
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
Date of experience: May 17, 2023
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
"Dear Nga N.
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service"