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eDreams

Overview

eDreams has a rating of 4 stars from 10,935 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.

This company responds to reviews on average within 3 days
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How would you rate eDreams?
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DO
1 review
0 helpful votes
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All good
January 2, 2025

Buen servicio, fue facil y más economico reservar recomendado

Date of experience: December 23, 2024
Serbia
1 review
0 helpful votes
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👌👌
February 5, 2025

👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌

Date of experience: January 26, 2025
Czechia
1 review
0 helpful votes
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Satisfactory
September 4, 2024

It was a good experience. I was attended to and got the help I needed, although the voice of the customer service was not clear and audible. I wasted more call credit 😞

Date of experience: August 25, 2024
Ireland
1 review
0 helpful votes
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Bookings
August 14, 2024

I booked return flights through eDreams & got a great deal.The site was easy to navigate.Confirmation of booking was sent really quickly.

Date of experience: August 4, 2024
Italy
1 review
0 helpful votes
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Thanks
August 4, 2024

The service is considered very good and excellent, and I believe it is safe. Despite my hesitation in using this application, I have regained my confidence in using this application.

Date of experience: July 25, 2024
Malta
1 review
0 helpful votes
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It was easy process
October 17, 2024

It was great, easy and fast. Thank you. I will continue using it.

Date of experience: October 6, 2024
GB
1 review
0 helpful votes
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Price advertised is the price you pay.
September 15, 2024

Easy to navigate and pay for the price you see. No added fees or additions. Quick confirmation of booking and payment.

Date of experience: September 5, 2024
John T. eDreams Rep
7 months ago

Dear Gary,

We appreciate you taking the time to write a thoughtful review, and we're delighted to hear that you had a positive experience.

Thank you for choosing to travel with eDreams. It will be our pleasure to serve you again in the future.

Sincerely,
John
Customer Care

Netherlands
1 review
0 helpful votes
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Great level of satisfaction!
October 17, 2024

Easy-to-use environment, reasonable prices, and reasonable discounts

Date of experience: October 7, 2024
North Macedonia
1 review
0 helpful votes
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It was smooth and easy
October 17, 2024

Nice experience overall, simple steps and pretty easy, i recommend this to anyone

Date of experience: October 7, 2024
Morocco
1 review
0 helpful votes
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Good
October 17, 2024

Good and easy very enjoyable experience booking my ticket.

Date of experience: October 7, 2024
Jordan
1 review
0 helpful votes
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Very good and best price
October 17, 2024

It was easy journey and I hope the flight booking will be great as well

Date of experience: October 7, 2024
Massachusetts
1 review
0 helpful votes
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Extra Fees
October 17, 2024

Everywhere I looked there were extra fees. Price was still low.

Date of experience: October 7, 2024
GB
1 review
0 helpful votes
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Straight forward!
October 17, 2024

Straight forward website and easy to navigate. No problems with choosing my seat.

Date of experience: October 7, 2024
TW
1 review
0 helpful votes
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Flexible ticket
June 28, 2024

I had booked specific dates for the change of flight. When my flight change was approved, I saw completely different dates. It was an issue on the company's side. I had to make several phone calls and wait over 72 hours for the issue to be resolved. I had a mixed bag of great call representatives and rude representatives. You get your problem solved but you have to keep calling them.

Date of experience: June 18, 2024
John T. eDreams Rep
10 months ago

Dear Elicia,

We are truly sorry that your experience with customer service was less than ideal.

The way the interaction was handled does not align with our quality standards, which is something we take seriously.

We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.

As soon as we have an answer, we will notify you by email at the address used to make your purchase.

We appreciate your patience and understanding during this time.

Sincerely,

John
Customer Care

Serbia
1 review
0 helpful votes
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Smooth
October 13, 2024

It was smooth, booking was easy and I received everything in less than 1 day

Date of experience: October 3, 2024
GB
0 reviews
0 helpful votes
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Flight booked
October 16, 2024

Very easy and straightforward to book no nonsense and prices where good

Date of experience: October 6, 2024
Wisconsin
1 review
0 helpful votes
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Wedding gift
August 18, 2024

So far so good looking to give this trip as a wedding gift hopefully I can transfer information to them with no problems I will let you know thanks

Date of experience: August 8, 2024
GB
1 review
0 helpful votes
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True dream
October 11, 2024

Very good, it was very easy as usual because l have used eDreams before for travelling.

Date of experience: October 1, 2024
Georgia
1 review
0 helpful votes
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Good
October 2, 2024

Good. It was realy good just if i dont want fiid back why u sending this mail nonstop just pls stop it thanks a lot

Date of experience: September 22, 2024
Utah
1 review
0 helpful votes
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Simple
July 4, 2024

Booking was very simple, I was just a bit concerned because after my booking I got an email from the airline my ticket went through saying that the booking wasn't completed. Luckily it was just a system error so I called them and got things straightened out. My only concern was that maybe sometimes between eDreams and the airlines things don't always connect right.

Date of experience: June 24, 2024