eDreams

Overview

eDreams has a rating of 4 stars from 10,615 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time and flight ticket. eDreams ranks 1st among Travel Deals sites.

This company responds to reviews on average within 3 days
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How would you rate eDreams?
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Portugal
1 review
0 helpful votes
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First
December 29, 2024

I will give my experience after the service. Because after travelling i can explain.

Date of experience: December 19, 2024
Philippines
1 review
0 helpful votes
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It was easy
December 29, 2024

The experience I had was It was accessible and it help a lot.Thank you

Date of experience: December 19, 2024
Ireland
1 review
0 helpful votes
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It is good
November 28, 2024

Some time u can find some other sites cheaper than ur Prime Prices, and one more think what i dont like is very quickly price is changing.!

Date of experience: November 18, 2024
John T. eDreams Rep
4 months ago

Dear Hadi,

We are truly sorry that your experience with customer service was less than ideal.

The way the interaction was handled does not align with our quality standards, which is something we take seriously.

We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.

As soon as we have an answer, we will notify you by email at the address used to make your purchase.

We appreciate your patience and understanding during this time.

Sincerely,
John
Customer Care

GB
1 review
0 helpful votes
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Very happy
December 29, 2024

Very simple and easy, explained well. Very straight forward

Date of experience: December 19, 2024
France
1 review
0 helpful votes
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Easy to use
December 8, 2024

The website is easy to use and to navigate and the payment went very smoothly and was quickly realized.

Date of experience: November 28, 2024
Maryland
1 review
0 helpful votes
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Vacation
November 27, 2024

I'm pleased how they handled my Booking Process. My first time using this site. I will certainly use it again in the future

Date of experience: November 17, 2024
Finland
1 review
0 helpful votes
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Easy to book the ticket
December 28, 2024

This is one of the easy application to book the international ticket.

Date of experience: December 18, 2024
Indonesia
1 review
0 helpful votes
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How many KG can I carry
November 17, 2024

Don't know, I am flying tomorrow. I need some help to understand how man KG I have to carry tomorrow to the airport without paying excess luggage. Please, can you advice me?

Date of experience: November 7, 2024
John T. eDreams Rep
5 months ago

Dear Leonard,

We are truly sorry that your experience with customer service was less than ideal.

The way the interaction was handled does not align with our quality standards, which is something we take seriously.

We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.

As soon as we have an answer, we will notify you by email at the address used to make your purchase.

We appreciate your patience and understanding during this time.

Sincerely,
John
Customer Care

GB
1 review
0 helpful votes
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Memorable
December 29, 2024

Smooth and nice. Very friendly people at the point of boarding

Date of experience: December 19, 2024
El Salvador
1 review
0 helpful votes
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I have only a problem,no one sent me document for Jitka Hemrova,that she cannot fly with me,she has a cancer.So please,send me this.Thank u.But Im so much satisfid with this company.

Date of experience: November 8, 2024