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eDreams has a rating of 3.9 stars from 8,418 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and book flights. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
I liked it, it works very good and fast an its easy to pay an safe, good service and nice application
I write to express my satisfaction with edreams my booking with them is followed with an immediate confirmation.
I always make travelling bookings with edreams because they are efficient and reliable.
Dear Landing J,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We are looking forward to seeing you again soon!
Sincerely,
Customer Service
I had a good time during the process since it was very easy and was very accessible to me. And I enjoyed the process. Thanks
Very credible as my friend recommended
Dear Eric A,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We are looking forward to seeing you again soon!
Sincerely,
Customer Service"
It was good experience with right information also there was a good discount so I like it and I will recommend it soon
Dear Riwan S.,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
Good but I have not been able to select our seats which is highly unusual as I have always been abe to select the seats.
I did not, it poped up i the page of the airline
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It was a fast booking in a short period of time but in general it was very good experience. Fast and correct service.
Dear Fredi P.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
When I had a problem, I called directly, and the problem was explained. I was able to correct the issue at my end.
Dear Joyce S,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
It was a wonderful experience with e dream and it was very easy to make a reservation with those people so thank you so much e dream
Dear Awad A.,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We are looking forward to seeing you again soon!
Sincerely,
Customer Service
I needed to wait several hours for approval. This is prevent for me to choose the best options during the hours. For me, the time spent is a problem.
Was the most accessible
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It seems that you are very releable. I did not have any problems so far. I do believe that I will follow you in future.
Because, you were so fast
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
The search is easy and the price is attractive the destination. It could be better if the seat selection is provided for free.
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Good deal and great experience and always looking for best and cheap tickets including great luggage deals
Was good to book throw your web. Hope to book again when I need. Was good deal for good price. Tank u
Dear Sara F.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
My booking experience was positive, however I was confused about the booking confirmation was actually my e ticket,
Otherwise everything was perfect
Google proposes
Dear Christelle E.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
I was lucky to find eDreams. I got a good deal. The system to get to the final positive end was clear.
It was accidental. I found the system easy and got to complete the purchase without complications.
Dear Nasir S.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Easy to work with and easy to compare prices of flights before making your final choice. Easy application for both android and iPhone to work with.
Dear Martin M.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
It was a pleasure to learn and to know about eDreams. It was simple and easy to trade with eDreams and we will for sure do it again.
After we tried it first time, we decided to go back to eDreams. God service and simple trade was the main reasons.
Dear Ralf J.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
It was fine, everything is fine. I don't have any problem to booked my travel to Holland. I hope everything will be fine when I will travel there
Because of the price
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
EDreams is very good option for travel. Price is much subsidized. I love to travel again and again through eDreams.
Dear Kumara K,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Please please NEVER BOOK TICKETS THROUGH THIS FRAUDE WEBSITE. I book my tickets i called them 11 time they kept on hanging up on me n promise to call me they never called me back
Tip for consumers:
FRAUDE company
Products used:
Never use edream
I was managed only print the flight in the edreams web,I didn't get the pdf file that I was asking.
But in the end in was successful.
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Extra charges going to my account. I got more emails saying I signed up for something called Prime. I don't think I signed up for this.
Cheapest flight
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I do no. Know where my ticket is. Help! I have a number but I still do not have a ticket. Complicated to understand.
I was forced to. I couldn't get out of the site unless I chose it.
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It was the first time using edreams website. I highly recommend edreams website because it is helpful.
I opt to choose edreams because there was affordable prices.
Dear Charlot F,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
I was convenient with most attractive price. I usually use eDreams since it is very simple and convenient to use it. I like it.
It's easy, simple, reliable and convenient.
Dear Umer G,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Gain trust and grow your business with customer reviews.
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Dear Fernando V.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service