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eDreams has a rating of 4.0 stars from 9,483 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and flight ticket. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
I hope you send me the invoice with comprehensive information
Affordable price
Date of experience: December 3, 2024
Five starts services and prices, will definitely book again using your application.
Date of experience: December 3, 2024
I successfully reserved my air tickets and hotel, and the prices are lover then on the other sites.
It offers better prices than others.
Date of experience: December 1, 2024
We have a screenshot for the proposal before we confirm the booking that was showing a total of three bags for me, my wife and our infant, however after we received the confirmation, we discovered that we have only two bags and nothing for the infant.
Please clarify!
Pending your reply
Recommended from a friend
Date of experience: September 30, 2024
I use edreams a lot times. The booking are easy and there are allways a good offer. Everything work fine and quickly. Thank you
Date of experience: November 10, 2024
Its so easy all comes on the phone so no paper so very satisfied and should needs be ill be back
Date of experience: December 1, 2024
I have never used the site before but I found it useful, easy and very helpful
Purely by accident but glad I did
Date of experience: November 24, 2024
They have very Good customer care and they are very reliable
Because it’s very reliable
Date of experience: December 2, 2024
Good help to the customers to book on e-dreams web and it very easy to understand how they describe all ways to book my on E-dream
Because they a good
Date of experience: November 7, 2024
Seamless effectiveness, every step very well explained, and transparent costings.
Best offered price and experience.
Date of experience: December 2, 2024
I'm glad there was Black Friday because it would have been expensive
Date of experience: December 2, 2024
I try to search for a cheap tickets from cyprus overall is ok.
Date of experience: December 2, 2024
First time user and I had no issues. They had the best price also.
Date of experience: November 28, 2024
It was a good service. I got a very good rate for the tickets and it was very fast
Date of experience: December 1, 2024
Thank you, I received confirmation of the trip within 5 minutes
Date of experience: December 1, 2024
All details of flight were explained making it easier for me to decide to book flight
Date of experience: November 30, 2024
Better price than others, and in 24 hours get reply, even price higher u still keep the booking price
Date of experience: November 5, 2024
Very cheap price and very easy to buy the ticket. I found it to be a very good site
Cheap price
Date of experience: November 30, 2024
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Dear Samer,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care