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eDreams has a rating of 3.9 stars from 8,427 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and book flights. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
I cancelled my flight more than three months ago, but have not received a decision yet...
Looks trustful
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Very Smooth transaction, thank you will buy again.
Wonderful, great experience, friendly, easy to use
Is the best, has the best prices
Overall good experience and got best deals on flight tickets
For the best offers
"Dear Sumanth A.
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service"
I enjoyed the service. Very effective and positive experience.
Good reviews from friends and family
"Dear Xavier F,
We can’t thank you enough for the kind words about our service. Your review means a lot to us.
Sincerely,
Customer Service"
Nice booking with you! Looking forward to more offers!
"DearKristaq G.
We can’t thank you enough for the kind words about our service. Your review means a lot to us.
Sincerely,
Customer Service"
Today will be my first flight by buying the ticket in eDreams. I'm excited
It’s easy to book at eDreams, the app is easy to understand
Dear Fran P.,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
Poor only received one flight confirmation an no reply from customer service.
Often ky you make people pay for not booking online
It appeared on enternet as a online service
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Seems like a good company but they send too many letters
"Dear Giedrius B,
We can’t thank you enough for the kind words about our service. Your review means a lot to us.
Sincerely,
Customer Service"
Need more options for later return flights. Reasonable pricing
Cheap flights
"Dear Patricia S.
We can’t thank you enough for the kind words about our service. Your review means a lot to us.
Sincerely,
Customer Service"
Easy to handle Booked in a few seconds... Marvelous
User friendly
Dear Maria N.,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
Easy to use. Booking made simple and a good job done all round!
"Dear Trevor M,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service"
Very easy to book a flight. Simple and straightforward.
Good prices, fast and easy interface.
"Dear Tigran S,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service"
Great experience booking with this website. It is very recommended
"Dear Nor A.
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service"
It was last minute booking, we found cheaper deal though.
It is time saving and cheap
"Dear Abbas G,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service"
Affordable prices fast service An attractive selection
"Dear Moshe B,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service"
Great deals compared to other sites. Process was easy
"Dear Shiphrah S.
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service"
I particularly enjoy that there is a continued watch for better fare.
"Dear Rebecca F,
We can’t thank you enough for the kind words about our service. Your review means a lot to us.
Sincerely,
Customer Service"
Excellent experience and I recommend to all travelers
Easier and cheaper
Dear Yaser W.,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
Very satisfied for your information and also quick response
Good services
"Dear Somkiat T,
We can’t thank you enough for the kind words about our service. Your review means a lot to us.
Sincerely,
Customer Service"
Kind agent gave me the information I needed and solved my issue. Thanks!
Need to travel soon, this was the best way
"Dear Amir K,
We can’t thank you enough for the kind words about our service. Your review means a lot to us.
Sincerely,
Customer Service"
Everything worked, thank you! Ita was very comfortable to use your web-page.
"Dear Arkadiy T,
We can’t thank you enough for the kind words about our service. Your review means a lot to us.
Sincerely,
Customer Service"
Gain trust and grow your business with customer reviews.
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Dear Haiqing Z,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service