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eDreams has a rating of 3.9 stars from 8,427 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and book flights. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
No flight details in app it be good to have this information
Booked hotel and flight together but no information on flights
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Simple and easy steps to get your bookings done in just few clicks.
I'm happy with my experience and will use this app again.
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
I booked my tickets and so far I'm flying. Experience was smooth.
Kayak sent me there.
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Everything was very easy to choose from, Thank you!
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
The platform offered good options that would be readily available.
Suggested on another booking platform as having better prices
"Dear Natalie R,
We can’t thank you enough for the kind words about our service. Your review means a lot to us.
Sincerely,
Customer Service"
It was a nice experience with eDreams,good and comfortable service
Been using edreams for a few years now. Had good experiences mostly.
The main thing i like is that there isn't a huge difference between the advertised price and the final price you pay. Many other online agencies show you a low price but once you check out it's inflated with all the "add-ons" which are usually things you can't do without.
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Very good prices and speeds. I will definitely continue to use this platform in the future.
"Dear Smajo B,
We can’t thank you enough for the kind words about our service. Your review means a lot to us.
Sincerely,
Customer Service"
It was quick and easy to book tickets as I wanted.
Because it was the cheepest price compare with others.And flight time was very good.
"Dear Vitalija O,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service"
Nice price and wonderful experience while using edreams website
I enjoyed buying ticket from you it was good and on time
Th price was good
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
My experience in this app is good, they have great deals.
I choose eDreams because it is too accesible.
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
This is my first time with dream. No experience yet
Cheap price
"Dear Billy N,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service"
Booking online is much quicker than via a high street travel agency.
Because it was easy to follow.
Best deal I like it, very helpful staff and good communication
Happy enough that I have managed to get a booking.
Because Blue Air it’s a sh company
"Dear Lucian R,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service"
This was my first time using eDreams. Great experience.
I chose eDreams for the discounted airline ticket to NY from Phoenix
Amazing service and easy to use. Will highly recommend
Word of mouth. Amazing service and easy to use. Will highly recommend
Excellent and easy to book with a user friendly interface
Have used them before
"Dear David G,
We can’t thank you enough for the kind words about our service. Your review means a lot to us.
Sincerely,
Customer Service"
Good service, but the confirmation mail took 20 hours to arrive.
Very easy to use and order. This whole 50 character limit thing is kinda a pain
Becuase I needed a fast easy route to be able to make it down to florida
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
My experience so far is very good, hopefully it will be easy also to check in….
Dear LIND.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Gain trust and grow your business with customer reviews.
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
"Dear Elton N,
We can’t thank you enough for the kind words about our service. Your review means a lot to us.
Sincerely,
Customer Service"