- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
eDreams has a rating of 4.0 stars from 9,482 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and flight ticket. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Very easy to book and good price comparing to others. Recommend!
Date of experience: November 9, 2024
Fast, easy, and cheap. Found what I need and booked my trip. Easy to read and follow directions.
It was recommended by a friend. That uses this app.
Date of experience: November 9, 2024
All in all the trip planning and notification and everything was excellent and I really appreciated that the only thing it was not really good is that when I am booking my flight it said you have bags included, but it doesn't say when at the start you are booking how much weight you have for them so I purchased another Two bags to check in when it was absolutely not needed and there is no cancellation to make it worse after that for it so that's only thing otherwise everything was wonderful
It just came on the Internet when I was trying to book, but I am impressed
Date of experience: September 24, 2024
Bought AVE tickets without issues. Tickets already received my email.
I didn't. AVE website did.
Date of experience: November 9, 2024
Very efficient, easy to use and with excellent backup and support. I am looking forward to my next flight through Dreams.
Date of experience: October 17, 2024
I would say it's great service and I will book my future flights with eDreams
Good service
Date of experience: November 5, 2024
For now I am satisfied, discounts are not calculated as it was advertised, but is passable
I travel a lot and I need discounts and stable partner for booking
Date of experience: November 9, 2024
The flight specifics were not complicated, easy to follow.
Date of experience: November 9, 2024
So happy I found this site. Very happy with the price and am waiting to see how the flight goes.
Regular Jetblue patron and the site came up during my flight inquiry for March.
Date of experience: November 6, 2024
Excellent response when booking. User friendly site. Great site to use.
Used them before always been great to use and easy.
Date of experience: November 8, 2024
Was the cheapest option, I found the process very easy and seamless. I have not gone on the holiday yet so will review then :)
Recommended by a friend.
Date of experience: October 17, 2024
Warning ‼ this is a scammer ticketing platform ‼ don't be attracted by their low price, it's only a beginning of the nightmare ‼
I successfully bought an air ticket and everything seemed settled. After a month they used my credit card details and charge me the second time without my knowledge. I immediately reported to my credit card company to terminate the card and put this amount in dispute.
Date of experience: September 1, 2024
My experience was truly exceptional. From the outset, I was impressed by the level of professionalism and attention to detail that was demonstrated throughout. The challenges I encountered were met with insightful solutions, and I felt supported every step of the way. The collaboration and communication were seamless, which contributed significantly to the success of the project. Overall, it was a great experience that exceeded my expectations and left me feeling both accomplished and motivated for future opportunities.
Easy to deal with the website.
Date of experience: September 8, 2024
Brilliant, great service, cheap travel,no hassle.would recommend them.
Cheaper travel.
Date of experience: November 8, 2024
I have a good experience with booking overseas trips with you guys, and thanks so much for that:)
As a person who likes to get things done fast and usually by myself - it's really important to have a platform where you can do things easily.
I choose eDreams because I like to make my dreams true :)
Date of experience: September 8, 2024
We couldn't complete the Check In on line with Easy Jet. I got an adult fare for my daughter who is 13, as on line information suggesting that adult fares were for 12yrs and older. I checked in easily for my self but my daughter had problems finding her date of birth on the drop down menus. Luckily a member of easy jet staff completed our check ins at the gate and printed barding passes for us. we were panicing for two hours prior to that.
We had missed our flight and gone on line to rebook.
Date of experience: September 19, 2024
It was fast and pretty easy to understand, the details were very clear abd was shown all the time which helped me a lot
Date of experience: October 12, 2024
This booking was made well ahead of time and no problem. My last booking had to be cancelled and I expected a real mess, but the cancellation insurance worked well. I've compared edreams to other online booking systems and it seems better at least for European trips.
I've used edreams for years now. But I did some comparisons and found the options for cost and flight times was better with edreams.
Date of experience: September 3, 2024
You say on your site that you will match any price that is less if it's within 24hrs. I tried to request a price adjustment only to be told to connect the airlines directly. The airlines did not help me and we paid more for the flight.
Date of experience: September 10, 2024
Dear Selina,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Dear Timothy,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care