- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
eDreams has a rating of 4.0 stars from 9,245 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and flight ticket. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
A day before my flight I bought the ticket and everything was ok.
I've got good expirience.
Date of experience: September 5, 2022
The check out was not really receptive far as bags are concerned. Overall it's 8
Trying something nrw
Date of experience: December 12, 2022
Dear Michael M,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
It is easy for me to book through the website always.
Date of experience: September 6, 2022
My booking has still not been processed. I'm a bit concerned
Not sure yet
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 10, 2023
Never paid over 80 bucks for a round trip flight! Clutch app.
To find the cheapest travel out here!
Date of experience: June 22, 2022
Dear Kenneth R.,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
Far too many follow up emails. Confirmation is enough.
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 11, 2023
All information is sent to me immediately. We will see how the trip goes.
All other flights were & my bank accepted my debit card.
Date of experience: June 10, 2023
I received my booking details. Good and timely communications
Good price offer
Date of experience: June 12, 2023
It was very easy to book my tickets without any issue
It was suggested by my friend
Date of experience: June 10, 2023
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Highly recommend using eDreams to assist with upcoming and future booking.
Date of experience: June 10, 2023
Great experience easy to book my travels and price comparison
Cheap fares
Date of experience: June 11, 2023
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
E-dreams is the most flexible and cheap, thank you
Good prices, good stuff
Date of experience: October 17, 2022
Dear Natela U,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
It was ok dealing with your company and on time from Dubai till Lebanon tilling
Speed and cheep and at the time It was ok dealing with your company and on time from Dubai till Lebanon tilling
Date of experience: September 3, 2022
Dear Rawah K.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
I have a good experience with booking tickets through eDreams.
It offers safe flight options and good prices.
Date of experience: September 2, 2022
Dear Isak S.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
It's just an awesome company. And it was super easy to book your flights. Thank you.
It was the first thing to pop up.
Date of experience: September 2, 2022
Dear Oscar D.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Thanks 1000 times! The easiest travel ever and less costs.
It's the best offer to me
Date of experience: September 2, 2022
Dear Marko P.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Booking flight with edreams is always amazing, easy and relaxing
It’s the most easy, user friendly platform
Date of experience: September 2, 2022
Dear Nino L.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Is good, you get enough information before your flight
Date of experience: July 17, 2022
Dear Mariana R.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
To many follow up emails and duplicates of the same information.
It was available
Date of experience: July 15, 2022
Dear Kathryn H.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Really easy and straight forward thank you for a great service
A friend recommended it
Date of experience: June 28, 2022
Dear Bhekusizi N.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service"
Excellent. I found the perfect dates for my short break in Germany
Word of mouth promo and gave it a try
Date of experience: December 16, 2022
Dear Anthony C.,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We are looking forward to seeing you again soon!
Sincerely,
Customer Service
Easy to book and good value. Confirmation came through promptly.
Came across you in general flight search.
Date of experience: December 18, 2022
Dear David W.,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We are looking forward to seeing you again soon!
Sincerely,
Customer Service
It was easy to use and quick. Not complicated at all
It chose me.
Date of experience: December 18, 2022
Dear Laura H.,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We are looking forward to seeing you again soon!
Sincerely,
Customer Service
Helped a family member return home after visiting...the process was easy.
Easy & to a smaller airport.
Date of experience: December 20, 2022
Dear Roger N,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We are looking forward to seeing you again soon!
Sincerely,
Customer Service
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Dear Goran K.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service