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eDreams has a rating of 4.0 stars from 9,227 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and flight ticket. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
Cobraron mi boleto no me mandaron confirmación no me mandaron reservación no me respondieron con nada
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 24, 2023
Good good good good good good good good good good good good good good good good good good good good good good good good good good good
It choose us.
Date of experience: September 20, 2022
"Dear Kishor P,
We can’t thank you enough for the kind words about our service. Your review means a lot to us.
Sincerely,
Customer Service"
Fine in general, Fine in general, Fine in general, Fine in general, Fine in general, Fine in general, Fine in general, Fine in general, Fine in general, Fine in general,
As the price
Date of experience: September 1, 2022
Dear Hyun Woo H.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Ok ok ok ok ok ok ok ok ok ok ok okok ok ok okok ok ok okok ok ok okok ok ok okok ok ok okok ok ok ok
Date of experience: June 17, 2022
Dear Marcin W.,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
הזמנה מהירה, בניסיון הרכישה הראשון עלו מחירי הטיסה ב כ 30 דולר לכרטיס, אישרתי את המחיר השני ובצעתי רכישה
מחיר הכי משתלם וטוב שראיתי בחיפושים
Date of experience: June 7, 2023
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Grand :) grand :) grand:)grand:)grand:)grand:)grand:)grand:)grand:)grand:)grand:)grand:)grand:)grand:)grand:)grand :)
I needed to book a flight to France for the time of vacation
Date of experience: August 13, 2022
Dear Dean B.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
אחרי ששילמת, אם הלקוח רוצה לשאול שאלה, השירות עונה רק באנגלית. את קוד הטיסה אינך מקבל(לא רשום) על כרטיס E
בקיצור נראה איך נתקדם... בהצלחה
Date of experience: July 12, 2022
Всім привіт. Хочу поділитися власним досвідом бронювання на сайті eDreams
все просто зрозуміло і швидко.
нічого лишнього. Дякую.
за найвигіднішу пропозиц
Date of experience: July 12, 2022
Έκλεισα τα εισιτήρια μου και μέχρι στιγμής είναι όλα καλά. Ελπίζω να πάνε όλα καλά και μέχρι να ταξιδέψω και να επιστρέψω.
Βρήκα την καλύτερη προτεινόμενη τιμή
Date of experience: July 1, 2022
…………………………………………………………………………………. ………………………………….
I don’t no
Date of experience: March 8, 2024
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Todo salió bien buenos precios y rápido sistema me gusta su página para buscar vuelos seguir usándola
En Google pude vuelos baratos y me dirijo a ustedes
Date of experience: March 23, 2023
Dear Santiago B.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Tudo deu certo!
Facilidade nas reservas, comunicação perfeita!
Interações com as companhias infalíveis!
Melhor experiência impossível!
Pela variedade de opções
Date of experience: August 23, 2022
Achei complicado para entender, pois eu pensei que estava comprando o bllhete diretamente com a Compania Aérea.
Não sei ao certo, eu pensei que estava comprando uma passagem diretamente com a Cia Aérea.
Date of experience: May 30, 2023
Súper cómodo excelente servicio lo recomiendo gracias
Date of experience: January 26, 2024
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Good nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
Becques he is the best
Date of experience: May 15, 2024
Nice one 👍👍👍👍👍👍👍👍👍👍👍👍👍😊😊👍👍👍👍😊👍👍👍👍😊😊😊😊😊😊😊😊👍 kkkkkkkkkkkkkkk
Date of experience: January 23, 2024
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Super super super super super super super super super super
Date of experience: January 20, 2024
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Jag nöjd med det här bokningen och jag tror eDreams ärligt bolag
Date of experience: January 17, 2024
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Sur l'application aucun billet en format pdf à télécharger.
Via Booking
Date of experience: January 19, 2024
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Меня все устроило по цене. Качеству и сервису я рекомендую для покупок билета
Date of experience: January 18, 2024
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Ok, viskas gerai, viska supratau ir gavau informacija.
Ok, viskas gerai
Date of experience: January 16, 2024
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Dear Mariya R.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service