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eDreams has a rating of 4.0 stars from 9,227 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and flight ticket. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
Very good aplicativo facil e rapido bom atendimento fantastico
Simples e facil
Date of experience: January 11, 2024
UNE BONNE EXPÉRIENCE AVEC CETTE PLATEFORME DE RÉSERVATION EN LIGNE
UNE BONNE EXPÉRIENCE AVEC CETTE PLATEFORME DE RÉSERVATION EN LIGNE
Date of experience: February 26, 2024
Ahmed abdelgawad ahmed abdelgawad
Ahmed abdelgawad ahmed abdelgawad
Ahmed abdelgawad ahmed abdelgawad
Date of experience: January 10, 2024
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Thanks……………………. ……………… ……………… ……………… ……………………………..
Date of experience: January 9, 2024
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Simpel,eenvoudig,snel geboekt, duidelijk en overzichtelijk
Date of experience: January 5, 2024
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Dghdn fhuh fjjvj hfygyyy. Y g g j hi uh. Yhhfdy tgjhu fhjyg dtjvhft hgihyy. Ytuh yfyjvyjiu. Th in b
Date of experience: February 21, 2023
Dear Ramandeep S.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Ik heb goede ervaringen met e-dreams. Ook wat de prijzen betreft. Communicatie is ook correct
Date of experience: December 13, 2023
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
...
Date of experience: February 21, 2024
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Hklbccgbklljcg j vhyhk hgcjb gfdjk vhjk jj hjjnc ggff
Date of experience: December 29, 2023
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
En kasn ikkje kreve at ein skal skrive inn 50 tegn berre for å bestille en flybillett!
Date of experience: February 13, 2023
Dear Helge V.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
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Jdjdkrieoej Jane Kennedy Iskenderun Iskenderun kendo jeisu Ruth's d Kendall find. Jdjdbfbf jdjfjf
Jdkdk,
Ndjdjf
Date of experience: August 23, 2022
Todo muy fácil para comprar mis pasajes. Claro y seguro con una asistencia post compra muy buena
Ya había comprado pasajes anteriormente
Date of experience: June 8, 2023
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
👍👍👍👍👍👍👍👍👍👍👍.
👍👍👍👍👍👍👍
Date of experience: February 17, 2024
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Muy fácil de usar, me da las mejores opciones y precios.
Date of experience: December 13, 2023
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
************************************************"***
Date of experience: December 12, 2023
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Exelente me gusta siempre buenos precios me encanta muy fácil de usar y sobre todo seguro
Siempre tiene los mejores precios
Date of experience: May 11, 2023
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Hvala,dobila sam I popust I kartu po najpovoljnijom ceni.
Najpovoljniji.
Date of experience: December 5, 2023
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Det er umuligt at ændre på medlemskabet i eDreams!
Jeg blev snydt ind i det!
Date of experience: December 5, 2023
Dear Steen,
I'm very sorry to hear about your recent experience as it certainly does not meet the quality of service we strive to deliver for our valued customers. Your feedback is highly appreciated and will help us understand how and where we can improve.
Regarding your query, please check your email (and spam folder) as we opened a case with further information.
Sincerely,
Customer Service
Muito prático a fazer a reserva. E aconselho a tudo mundo em experimentar.
Foi uma opção válida para mim.
Date of experience: November 29, 2023
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
……………………,,,,,,……………………….,,,,,,,,,,…,,,,,,,,,,,,,,,,,.,,, xxxxxxxzzxxxxx
Date of experience: November 25, 2023
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Buena buena y necesaria para todos los viajeros que quieren un vuelo de bajo codto
Porque es beneficioso
Date of experience: April 13, 2023
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
La app excelente en búsquedas y los precios prime, posibilidad de acceder a los mismos.
Date of experience: May 30, 2023
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Me llego la confirmación pero la app sigue saliendo en proceso y no se actualiza
Buenas ofertas
Date of experience: August 29, 2022
Muy buena y Jevi me gusto mucho todo y muy buen servicio m
Date of experience: November 17, 2023
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Excelente muy bien me agrada este hotel y la tapices y atención siempre
Prrcio calidad u ubicación
Date of experience: October 23, 2023
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team