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eDreams has a rating of 4.0 stars from 9,216 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and flight ticket. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
Buena atenciónnunca dude de la aplicación la recomiendo
Me pareció confiable
Date of experience: August 23, 2022
Ha sido muy sencillo y rapido comprar y es muy sencillo usar la app
Me lo recomendaron
Date of experience: January 17, 2023
Muy buena, eficaz, muy buen precioso, nada complicado
Porque es muy fácil de adquirirla
Date of experience: August 5, 2022
Bien gracias exelente gracias buena página sigan adelante
Bueno muchas gracias
Date of experience: November 26, 2022
Hola Jefferson L,
Solo queremos darte las gracias por escribir esta reseña. ¡Este tipo de comentarios nos ayudan muchísimo!
Estamos muy agradecidos de tener clientes como tú y esperamos que continúes con nosotros muchos años.
Atentamente,
Atención al Cliente
Viaje a santo domingo y luego viaje de regrwso a Estocolmo
Date of experience: March 18, 2023
Dear Jacinta P.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Rien à dire. Et blablabla et encore blablabla. Mais encore, je ne sais pas quoi dire
Choix de ma belle mère
Date of experience: December 8, 2022
Hola Vincent H,
Solo queremos darte las gracias por escribir esta reseña. ¡Este tipo de comentarios nos ayudan muchísimo!
Estamos muy agradecidos de tener clientes como tú y esperamos que continúes con nosotros muchos años.
Atentamente,
Atención al Cliente
Demoro casi un día la confirmación de la reserva de un vuelo x la empresa Tarom.
Por qué son españoles y me puedo comunicar mejor
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 8, 2023
Good so far, good so far, good so far, good so far
Good so far
Date of experience: April 8, 2023
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Recibimos la confirmación de la reserva correctamente
Es fácil de operar
Date of experience: August 13, 2022
Me parece bien espero que me valla bien con ustedes
Date of experience: April 20, 2023
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Muito bom muito bom muito bom muito bom muito bom muito bom
Date of experience: August 15, 2022
Average ok ok ok ok ok fine fine fine ok okabcd ef
To buy a ticket
Date of experience: March 23, 2023
Dear Shahnoor A.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Muy bien todo muy bien muy bien muy bien muy bien muy bien
Lo recomendaron
Date of experience: February 27, 2023
Dear Fernando A.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
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* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 12, 2022
Excelente atención, y confiable es el tercero gracias
Por sus promociones prime y buenas rutas
Date of experience: July 1, 2023
C'était bon, j'avais aimé quand même, continuer...
Parqu'il fait toujours de bon travail
Date of experience: July 2, 2023
Buen precio, con un sistema sencillo y rápido para reservar. Lo recomiendo!
Date of experience: July 2, 2023
Fine experience. Xxx xxx xxx xxx xxx xxx xxx xxx xxx xxxx xxx xxx xxxx xxx xxx xxxx xxx xxx xxxx
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 27, 2022
Muy satisfecho con la gestión de mi reserva realizada.
Es una plataforma seria y responsable en quien se puede confiar, ya he tenido experiencias anteriores y han sido efectivas
Date of experience: June 20, 2023
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Muy buena experiencia, esperamos que el viaje sea lo mismo
Lo buscamos por Internet y apareció entre las opciones
Date of experience: July 1, 2023
ومراسلتنا اول باول تطبيق رائع ونشكركم على اهتمامكم
Date of experience: July 1, 2023
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Dear Juan M,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service