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eDreams has a rating of 4.0 stars from 9,216 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and flight ticket. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
Sinceros. Me cobraron lo q dijeron, gracias. Recomiendo esta página
Más económico
Date of experience: June 18, 2023
ممتاز حجز مؤكد و اسعار جيده و معامله سريعه ثقه فى التعامل
Date of experience: July 5, 2023
Dear Mohamed B.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Good good good good good good good good good good good
Date of experience: July 14, 2022
Dear Val S.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Nice nice nice nice nice bicd nice nice nice nice nice
Date of experience: October 14, 2022
Dear Miriam L,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
………………………………………………………………………………………………………………………………..
Date of experience: January 16, 2023
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Fair prices fair prices fair prices fair prices fair prices
Fair prices
Date of experience: July 16, 2022
Dear V B.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Я не розумію, чому я не отримала e ticket і як я маю його отримати
Знайшла підходящий білет
Date of experience: April 9, 2023
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
No había utilizado esta página y la experiencia ha sido muy buena
Por referencia
Date of experience: July 11, 2022
Achei os melhores valores para minha viagem… obrigada
Date of experience: September 12, 2022
Dear BLOISE.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Ótima experiência aaaaaaaaaaaaaa adorei, super atenciosos,
Date of experience: September 11, 2022
قدمت طلب تغيير ميعاد الرحلة من يومين... وحتى الآن الطلب لم يتم تنفيذه...ولا اعرف سبب تأخر الرد
نصيحة من صديق
* eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 1, 2023
Todo muy bueno el servicio es magnífico se realizan búsquedas eficintr
Lo elegí por que es una buena aplicación
Date of experience: August 13, 2022
Muy buen servicio, mucha rapidez, precisión. Excelente atención.
Date of experience: July 28, 2022
El proceso de reserva fue muy rápido lo recomiendo
Lo eleji porque es el más recomendable
Date of experience: October 29, 2022
Dear Williams T,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Good price and fast, me mostro todos los vuelos posibles.
Because was cheap.
Date of experience: April 16, 2023
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
Enorme keuze in vluchtmogeljkheden. Online boeking ging daarna uitstekend. Snel resultaat.
Meeste keus.
Date of experience: September 14, 2022
Dear SANGERS.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
ניסיתי לשנות הזמנה לפריויריטי ולט הצלחתי לקבל מחיר
Date of experience: March 3, 2023
Dear Shlomo S.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Todo bien, gracias, esperando volver a reservar otra vez con ustedes
Date of experience: April 18, 2023
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
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Date of experience: March 5, 2023
Dear Raz M.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Buena atención al pasajero excelente la información por internet
Me da mucha confianza porque cuando se hace el pago se ponen en contacto con tu banco por cualquier estafa gracias
Date of experience: March 7, 2023
Dear Kenia M.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Ok me pareció bien. Resulto poco el tiempo con la tarjeta
Date of experience: November 5, 2022
Hola Marcia M,
¡Mil gracias por tu comentario! Nos alegra muchísimo que hayas disfrutado de nuestro servicio.
Somos muy afortunados de contar con clientes tan increíbles como tú.
Atentamente,
Atención al Cliente
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team