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eDreams has a rating of 4.0 stars from 9,208 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and flight ticket. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
Fue grandiosa muy satisfecho recomendaría su gestión a todos mis amigos
Recomendado
Date of experience: May 14, 2023
Todo excelente, recibi la información de mi viaje gracias
Todo excelente, recibi la información de mi viaje gracias
Date of experience: May 12, 2023
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Muy buena siempre lo reservo por aki y me gusta su ligereza gracias
Me gusta mucho
Date of experience: October 1, 2022
Hola Emilia B,
Solo queremos darte las gracias por escribir esta reseña. ¡Este tipo de comentarios nos ayudan muchísimo!
Estamos muy agradecidos de tener clientes como tú y esperamos que continúes con nosotros muchos años.
Atentamente,
Atención al Cliente
Exelente - volveria a hacer reservaciones con edreams
Date of experience: November 26, 2022
Dear Leidy B,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
Здравствуйте я хотела бы узнать, пологается мне на мой полет ручная кладь
Я купила 4 билета Тель Авив - Кёльн Туда и обратно У меня такой вопрос есть ли ручная кладь если да то сколько килограмм можно
Date of experience: July 14, 2022
זה משהו משהו אפס בעיות אם כי קרה משהו וכתוב לי נקבה במקום זכר אבלך בטח יסדרו לי את זה מהר
Date of experience: October 6, 2022
Dsffgasdgadgadfg adfhg afhg sdhsghsfhsdfhh sdfhsdfhs d
Date of experience: October 5, 2022
Dear Andrus M,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We are looking forward to seeing you again soon!
Sincerely,
Customer Service
Na na na na na na na na na ana na na ana na Na na ana na
Date of experience: October 9, 2022
Dear Joyce V,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
N/A………………………………………………………………………………………………………………………..
Family members recommended
Date of experience: May 22, 2023
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience and look forward to being of service to you again in the future.
Best regards,
Customer Care team
כל הטפסים אפשר למלא רק באנגלית.
לפעמם היה לי קשה להבין.
חייבים שדרוג למספר שפות נוספות
תודה
היה מחיר הכי זול
Date of experience: March 31, 2023
Dear Lev B.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Ok. Hay variedad de posibilidades. Se puede elegir facilmente
Date of experience: March 31, 2023
Dear Maria lucila C.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
לא נתקלתי בבעיות בהזמנה הכל הלך חלק מקווה ומאמין באמינות של החברה ושלא יהיו תקלות בטיסות
Date of experience: October 8, 2022
Excelentes precios y muy rapida atención habveje. Msv
Recomendación
Date of experience: December 1, 2022
Hola Silvana P,
Solo queremos darte las gracias por escribir esta reseña. ¡Este tipo de comentarios nos ayudan muchísimo!
Estamos muy agradecidos de tener clientes como tú y esperamos que continúes con nosotros muchos años.
Atentamente,
Atención al Cliente
…………,,,.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Date of experience: August 30, 2022
Dear Kazi R.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Good. ………………………………………………………………………………………………………………….
Date of experience: June 18, 2022
Dear Donya S.,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
100%tevreden over alles, boeking, contact, correct een aanrader voor iedereen
Correct in alles
Date of experience: June 18, 2022
Realizo mi solicitud en el tiempo establecido con muy buenos beneficios
Fortuitamente
Date of experience: February 24, 2023
Dear Yvelise P.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Η ανταπόκριση ήταν άμεση και αποτελεσματική. Αισθάνεσαι ότι είναι πάντα δίπλα σου.
Τυχαία
Date of experience: February 3, 2023
Dear Doukas M,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Excelente atención y rapidez pero piden escribir muchas palabras en este campo no tiene siendo,
Date of experience: September 3, 2022
Eficiencia, eficacia, rapidez en la búsqueda y opciones de costos bajos muy buen servicio
Bajo costo y mayores opciones para elegir vuelos
Date of experience: June 2, 2023
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
"Dear Uri A,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service"