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eDreams has a rating of 4.0 stars from 9,208 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and flight ticket. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
Я не получила номер бронирования без которого я не могу лететь
Date of experience: August 9, 2022
Všetko v poriadku, prebehlo to bez komplikácie. Odporúčam
Date of experience: August 10, 2022
Excelente,se me hizo fácil reservar con e dreams,tienen toda la información que necesite
Vuelos más económicos
Date of experience: June 3, 2023
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Rápido económico y en cuanto abpagos se refiere gracias
Date of experience: June 4, 2023
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
הכל היה נוח ומהיר ובמחיר זול לחברות המתחרות
קיבלתי כרטיסים
Date of experience: June 7, 2023
Excelente servicio, buenas atencion al cliente y puntualidad ante todo!
Por recomendación de amigos!
Date of experience: June 7, 2023
Buen servicio,buen precio,bastantes opciones para escoger
Buenas escalas
Date of experience: June 7, 2023
Excelente me encanta recomendaría al 100 porciento
Muy satisfecho
Date of experience: June 23, 2022
Rápido, confiable, con todo lo necesario para hacer una reservacion!
Mejor oferta en el momento.
Date of experience: June 8, 2023
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
Nemt at finde rundt på booking, til vældig gode priser. Mange afgange.
Dækker mit behov. Ikke sidste gang jeg bruger denne service
Date of experience: June 22, 2022
Boeking zonder noemenswaardige problemen en dus correct
SSN is onze gebruikelijke maatschappij waarmee wij vliegen
Date of experience: September 5, 2022
التجربه جيده ولكن واجهت مشكله في الدفع
اتمني مرجعه نظام الدفع
توصيه من صديق
Date of experience: August 10, 2022
NON MOLTO CHIARA PER COME FARE IL CHECK-IN
SPERIAMO DI NON AVERE SORPRESE ALL' ULTIMO MOMENTO
Date of experience: August 10, 2022
...
Date of experience: December 3, 2023
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
………….,,,,. ……………………………………………………. ………………
Date of experience: December 3, 2023
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
ME GUSTO LA APLICACION Y QUE SE PUDO VALIDAR LA RESERVA EN POCO TIEMPO
RECOMENDACION DE MI HIJA
Date of experience: March 17, 2023
Dear Giselle T.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Très bien
Tous est bien passé
Merci beaucoup
Cordialement monsieur SAÂDI
Compagnie de confiance
Date of experience: October 17, 2023
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Dear Museyib H.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service"