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eDreams has a rating of 4.0 stars from 9,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time, and flight ticket. eDreams ranks 1st among Travel Deals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
I booked the flight that was sold out on airlines website here, amazing! Pretty much straight forward. Even better if there are fewer emails and the email has all flight info in one place. Itinerary, seats, baggage etc
Booking with eDreams couldn't have been any easier. I'm not traveling directly from the uk. But meeting a friend in another country first before continuing my journey to Barbados. So booking was a little more complicated than normal. Thanks very much for making this booking less complicated. Will definitely use eDreams for future booking
The quality of the audio as well as level of English with the support/help desk needs improvement
Strangely enough the recorded messages before and after shaving with help desk were excellent, however the audio and the level of English (accent and prononciation) messe or vertu difficult to understand what the last was saying.
Lowest price
Date of experience: June 19, 2024
It's difficult to see how heavy baggage I can take with me. And if the in in checked baggages will be automatically send all the trip,,
Because it’s looks good and I have friends how was happy
Date of experience: July 28, 2024
Booking via e Dreams is good and straight forward with great price but it took long time to receive the flight confirmation.
Date of experience: August 4, 2024
Easy to book by following steps. Maybe information about luggage price should be displayed immediately.
Being a prime member gives you various opportunities.
Date of experience: August 4, 2024
The fly was on time,
We arrived also before the estimate time.
All the fly time was very good.
We are satisfied with the fly before
Date of experience: August 24, 2024
Easy booking, reliable quick responses. Comper to other sits, Edreams is a designed site.
The UI is friendly. Its always remember your last serchge and reminds you to hurry up with the order.
Its fast and easy
Date of experience: June 29, 2024
First time user who found it easy to navigate the airline options available.
Date of experience: August 24, 2024
EDreams is a great site for booking flights. I always use eDreams flights are cheaper than any where else. Not had a bad experience yet with them
Easy to book and cheap flights
Date of experience: July 29, 2024
Me gusto por lo fácil y practico a la hora de buscar un vuelo. Gracias
Brinda muchas opciones de vuelos con precios muy cómodos
Date of experience: November 7, 2024
I have very good experience with eDreams, very good price for the service purchased, info received thru email, easy to access and use the application. I will not hesitate in using again!
I choose eDreams for very good price but also for the easy way to book the purchase.
Date of experience: June 24, 2024
Great experience and happy to choose this opportunity and hope to have the same in future
Date of experience: August 23, 2024
The worst experience. I have a problem and I need customer support but the thing is no one is getting in touch with me. I can't call from Malaysia so I send them emails, I wrote them in the support chat and no response at all. Today is 10 days and still no answer from them. I don't even understand what is the purpose of the E prime, NO PRIORITY SUPPORT, Scamming Prices, I comared the prices for hotels between different platforms and even with prime the price usually is 1$ more expensive, rental cars the same. Even Skyscanner is beating their prices for airline tickets. Writing a review is one of the last actions I wanted to do. I really tried to get in touch with them but promising one thing and giving totally different is a scam so my next thing is to complete a case with Better Business Bureau if they don't react until Monday.
Products used:
E prime
Date of experience: June 27, 2024
Overall good. I did not like the bit that you offer a saving, but then unless the customer commits to paying your annual membership you take the saving away.
Also, my booking process was interrupted, and as I refreshed the quote was already 20 per person higher.
Please be consistent in your services. Now that I am a member I hope to see the value of it!
Unbeatable package deal incl. An excellent hotel
Date of experience: May 7, 2024
I have found the best option for my journey fast and very easy.
It was recommend me.
Date of experience: August 23, 2024
Ok the experience getting worse that I have to fill this $#*!ty fifty words and waste my time
Date of experience: August 23, 2024
Great website with affordable fares. The site is easy to use and keeps you updated. I recommend because they have one of the best travel dates.
Thank you E Dreams
They always pop up first on Kayak.
Date of experience: June 15, 2024
Good with getting you your receipts on time and keep you updated on what's going on with your flight
For the discounts
Date of experience: August 2, 2024
Was really easy to do it, I like how fast everything was done.
Internet recommendations
Date of experience: August 21, 2024
I'm new customer with you. But if my experience with other web you is good but please send more details information about ticket because in my ticket that you send for me have only one way.
Easy to use
Date of experience: June 28, 2024
Very Good, me ayudaron mucho.
Espero con ansias mi vuelo y que todo salga de la mejor manera.
Date of experience: November 5, 2024
It is very easy method to book fight tickets.because i need not wait at the bording pass line long time..
My one of the friend introduce this service.
Date of experience: August 6, 2024
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
