• ElderHelpers.org

ElderHelpers.org

Overview

ElderHelpers.org has a rating of 4.3 stars from 212 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ElderHelpers.org most frequently mention great organization. ElderHelpers.org ranks 3rd among Caregiving sites.

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 84.4%
Positive
27
Neutral
1
Negative
4
2
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Top Positive Review

“Real humanity is to help the others”

Amara A.
10/18/24

Unfortunately, this life is short, even if it is long. We may all need one day a heart that cares for us and a hand that reaches out to help us. Let us all live in love, safety and peace, and let us cooperate in our worries and pains until the end. I am very influenced by the Western cultures and way of life, especially the Anglophone culture. I love volunteering for humanitarian reasons. I love assisting the others, especially those who cannot depend on themselves like the elderly people, people with special needs, people with disabilities, and children. I feel so good about myself, comfortable, and happy when I offer a helping hand to those who deserve it.

Top Critical Review

“100% scam”

Alicia G.
10/3/24

Update: the company responded to my review by immediately placing blame on me, and ignoring the several emails I have sent them over the course of a year and a half. They want me to delete the review or change it to 5 so they can get more people to fall for their scam. Please do not donate to this company, donate to your local community that you can validate with your own eyes and in person. They need it more than whatever this website is doing with your hard earned money. This is my advice to you when dealing with this company, please be safe. Look at the image I attached. The name in the message doesn't even match the name on the account. I repeatedly reached out to them multiple times to stop charging me. I never even signed up for the donations, I had to call paypal to get involved and they said this place had been charging me through paypal as a guest account and that is why I could not find it to stop it on my side. They had to go through several additional steps to get ElderHelpers (more like ScamHelpers) to stop charging me. I reported them to PayPal and I am reporting them to the FBI https://www.ic3.gov/

Reviews (212)

Rating

Timeframe

Other

Reviews that mention popular keywords

background check (8) volunteers (26) customer service (6) organization (25) phone number (4)
Thumbnail of user tamier
California
1 review
4 helpful votes
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September 9th, 2015
Verified purchase

Everyone is going to grow old, let's not forget we will to.

Thumbnail of user muhammadbilalk
New Mexico
1 review
6 helpful votes
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April 13th, 2015
Verified purchase

I am registered as a volunteer, and I believe that these guys are doing a great job.

Thumbnail of user shyannr
New Jersey
1 review
6 helpful votes
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May 8th, 2016
Verified purchase

Ive had a wonderful experience and i am ready to start helping more people

Thumbnail of user alpanap2
New Hampshire
1 review
0 helpful votes
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November 10th, 2020
Verified purchase

Its great and I'm excited for opportunities like this. It really makes a difference

Thumbnail of user vivianr164
Florida
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

I haven't volunteered, so unable to give feedback.

Thumbnail of user tylerh62
Virginia
1 review
3 helpful votes
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October 20th, 2016
Verified purchase

I just signed up and can't wait to start making somebody happy

Thumbnail of user tamim7
Florida
1 review
6 helpful votes
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April 13th, 2015
Verified purchase

I love anything that is there to assist the elderly!

Thumbnail of user sahrap1
Oklahoma
1 review
0 helpful votes
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October 30th, 2021
Verified purchase

AmazIng experience so far can't wait to meet friends

Thumbnail of user lees102
Florida
1 review
6 helpful votes
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October 15th, 2015
Verified purchase

The site worked great and I was easily able to enroll

Thumbnail of user miked837
South Carolina
1 review
0 helpful votes
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March 21st, 2020
Verified purchase

Awesome easy experience. Looking forward to volunteering and helping elders

Thumbnail of user loria22
Texas
1 review
7 helpful votes
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February 22nd, 2016
Verified purchase

Signing up was easy, and I am excited to get started.

Thumbnail of user marcosa8
Mexico
1 review
6 helpful votes
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August 11th, 2015
Verified purchase

Great organization!, lots of volunteers willing to help elders and relatives in need.

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From the business

Elder Helpers is a user-friendly, web-based service. We believe that compassion at its finest is free. Volunteers register to offer their services based on their true desire to help elders. Elder Helpers strives to safely and conveniently connect these dedicated, passionate volunteers with elders in their local communities. We are a tax exempt organization and the contributions cover our operating costs. Our volunteers are true volunteers. For a tax deductible monthly donation of $50, you can contact as many volunteers as you would like, to ask them for as much help as you would like. We do screening and background checks and our website makes it convenient for you to locate volunteers where you need them and get to know them and the help they are willing to offer. Enjoy the safety and convenience of elderhelpers.org!

We are not supported by any government money. Solely volunteers, elders and their relatives help us pay for the technology and people making this service possible. Contributions from volunteers, training packets delivery, contributions from elders and relatives are handled by a third party meeting the best industry standards and is subject to change. Background checks are handled by www.IntelliCorp.net, a Verisk Company. We recruit our volunteers in reputable places and carefully screen all users. This service is new and innovative, we strongly encourage any visitor of this page to educate themselves by reading our FAQs at www.elderhelpers.org/faq and contact us via email for more information. Thank you.

Business History

Elderhelpers.org started in May 2010 to match volunteers with elders in need of help within their own community.

In the middle of June 2015, we have decided to stop offering a refund policy since it was rarely respected by our users. We switched to a third party meeting the best industry standards to offer tax deductible donation receipts, easy cancellation, and increased security.

We now only let informed people about our service (having read our FAQs carefully, and checked our listings of volunteers themselves) join our community. Each user gets access to our safe and convenient service for a small monthly contribution. We do not offer refunds anymore. There is no more subscription, monetary contribution is now considered a donation. And it is tax deductible!

People joining our community are asked to be patient, nice to our volunteers, and to report wrong and disconnected phone numbers to us, which is the only way that we can keep a database clean and up-to-date. This website is user supported: volunteers give their time and when they can donate money, elders and their relatives participate fifty dollars a month, and report their results to benefit the entire community of users.

Company Representative

Thumbnail of user customers13
Mary R.
Senior Customer Care Specialist
Usually responds not within the first month
Mary has been serving elders for years and through her experience in the industry she has brought great expertise to the very innovative elderhelpers.org. You can reach her at help@elderhelpers.org with your questions, concerns, comments and kuddos.

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