• Electronic First

Electronic First

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Overview

Electronic First has a rating of 2.4 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Electronic First most frequently mention phone number, customer service, and personal information problems. Electronic First ranks 104th among Virtual Goods sites.

  • Service
    60
  • Value
    62
  • Shipping
    55
  • Returns
    43
  • Quality
    57

This company does not typically respond to reviews

Positive reviews (last 12 months): 9.1%
Positive
1
Neutral
0
Negative
10
40
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How would you rate Electronic First?
Top Positive Review

“Works: fast easy and cheap”

r b.
11/22/21

Bought Mac office 2019. Was a bit suspicious about asking me for a phone number and address to combat fraud but based on the trustworthy score this site had I did it. A few minutes later it validated and sent the key and installation was simple. All works well.

Top Critical Review

“Scum”

Ramon d.
5/8/24

They did not deliver the game, they have been for 2 weeks telling me to wait 24 hours and that their manager will contact me. Nothing happens. Scum

Reviews (165)

Rating

Timeframe

Other

Reviews that mention popular keywords

phone number (7) code (40) 5 minutes (5) 12 month xbox (4)
Thumbnail of user rachelm737
1 review
1 helpful vote
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January 12th, 2021

Will not return emails. I received broken AirPod don't waste ur money! It's been a months no response.

Thumbnail of user bransons1
1 review
0 helpful votes
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November 29th, 2020

They were very fast and extremely affordable. I will definitely be telling my friends about this website!

Thumbnail of user ks1002
1 review
0 helpful votes
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December 15th, 2020

Smooth, prompt, and it worked! PS Plus code redeemed. Get yours while supplies last, the best deal I've seen!

Thumbnail of user horacen7
1 review
0 helpful votes
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December 1st, 2020

Bad service definitely not exceptional! For what I wrote the last time forget all that! I'm never going to order from these guys again.

Thumbnail of user teamdimartino
1 review
3 helpful votes
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May 29th, 2023

It required an ID because I was "suspicious" and when I went to refund my order it said there was an "issue".

Tip for consumers:
I think I got scammed

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user alih75
1 review
1 helpful vote
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September 15th, 2017

Bought a PSN code assuming it would be sent instantly as stated. It arrived after 30mins after contacting customer support.

Thumbnail of user yohnb
1 review
0 helpful votes
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January 23rd, 2021
Verified purchase

First time using this website for PSN Plus! Super Easy and Fast email Delivery. Oh and I saved 50% Off the Cost Over Sony PlayStation

Value
Thumbnail of user charlieg153
1 review
0 helpful votes
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November 11th, 2020

Worried if it's not real or a con? Don't be. Got the 12m membership without any problems for cheaper than xbox.com sell it. Thanks

Thumbnail of user jukieg
1 review
0 helpful votes
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October 9th, 2021

Thank for such excellent service. Will buy again, no issues at all, give me something to do with COVID and a broken hip

Thumbnail of user totingfeelingsc
1 review
4 helpful votes
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December 9th, 2016

Their support guy Geoff sold me a used code then blocked me. Beware of this scam site!

Thumbnail of user ayyazs
James L. – Electronic First Rep

If the product was deemed to have been used after it was sent to you we would not be able to offer a refund. However to discuss further you can always contact our support team

sales@electronicfirst.com

Thumbnail of user marcg46
1 review
5 helpful votes
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June 26th, 2017

Run from this site. It's a scam. The Xbox live code is a picture of an old code.
It does not work.

Thumbnail of user ayyazs
James L. – Electronic First Rep

Hi,

We are certainly not a scam website.

If you could not get the code to work you could contact us sales@electronicfirst.com

Kind Regards

EF Support

Thumbnail of user georges204
1 review
4 helpful votes
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August 16th, 2016

The code was paid for and never came 'straight away' as advertised. Absolutely dreadful

Thumbnail of user ayyazs
James L. – Electronic First Rep

Please check your spam / junk mail. If it has been over 30 minutes and you have not received anything contact us - sales@electronicfirst.com, we also offer live chat support 24/7, 7 days a week.

Thumbnail of user did.grall
2 reviews
0 helpful votes
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January 15th, 2024

Ne pas confondre avec electronic-first qui est un site d'arnaque
Ne pas confondre avec electronic-first qui est un site d'arnaque

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From the business

ElectronicFirst.com is an online retailer of digital products. We specialise in Xbox, PlayStation, Nintendo, PC Games, Software retail keys and much more. We strive to offer the cheapest prices and the best possible customer service. We are open 24/7 365 Days a year. With customer support available during these times.

Company Representative

Thumbnail of user ayyazs
James L.
Mr
Typically does not respond to reviews

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