EliteSingles has a rating of 1.1 stars from 555 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EliteSingles most frequently mention customer service, fake profiles, and credit card problems. EliteSingles ranks 650th among Dating sites.
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Elite singles are not scammers that is why I am correcting my review here, yet they are not clear that they only serve US clients, it is not an international service, they do not have a mobile application. You meet non matching profiles. The finance are very reluctant to reply so for a quick response I finally reached this email *******@elitesingles.com My advise don't waste your money over paid dating sites, there are lots of free apps to check.
I paid almost $80 for one month subscription! I don't believe, it doesn't even match me with the correct people. Why it is advertised that it is one of the best apps for professional singles. It's so expensive even for $5!
After trying out the app for a few days, I found out that this app is nothing like what it described and advertised.
The app says: for single professionals, educated singles and intelligent matchmaking... However, it's not quite true after trying out the app. Lots of men I got introduced to is scary looking, super far away and not educated or professionals.
It is not a good experience knowing that I am paying so much for a service that doesn't do as advertised or not worth the money.
Date of experience: July 17, 2019
I cancelled the subscription via the app store and then they still billed me over 100£ for an automatic renewal. After search for ages to get a way to contact customer service (the help page just says refer to the help page) they refused to refund even though they saw I had no logged in for months so there was no way I wanted an automatic renewal. Customer service was slow in responding and also clearly use a very patronising template.
Date of experience: March 10, 2020
Literally non-functioning app, you get notifs all the time that someone has messaged you, but when you open the app you find there's no messages! And you send messages to profiles but you never get any response! I highly doubt the messaging feature of this app even works!
Customer service has no reading comprehension or understanding of their own product or how to help customers.
I can't believe I ripped myself off by buying the premium service (oh yeah, they make you sign up for premium to even *try* the service to begin with).
Tip for consumers:
Just don't use the app, please.
Date of experience: April 2, 2021
Main complain: tons of scammers. I am extremely frustrated and disappointed. Far from being elite. You get exposed, waste your time trusting you are talking to a real person and in the end they turn to be fake. And they are good. Believe me ladies, they are very good! The app is very poorly developed. Lots of bugs. I wish I could get a refund
Date of experience: February 24, 2021
Sign-up process is misleading, says there is a free option but if it is there I couldn't see it. Then gives monthly payment amount but bills you the total term in one payment. Encourages you to use the site straight away so that if you can find the refund process after you discover you've been debited the fu'll term they deny it because somewhere in the small print it states a refund won't be provided after you've communicated in anyway with any other members.
Not an active community either. In 2 months of use I've had about 20 matches and 2 conversations. Will never use again
Date of experience: September 21, 2017
Seems like there are a lot of strangely positive reviews for this site out there from "news" sources. Not sure how that's happening. I would NOT recommend this site. Most matches do not have photos. It's been about 50% so far if not a bit more. And there's no way to filter that out. Most matches are pretty far away too. This is one of the suckiest sites I've seen out there. Such a waste of money and SO wish I'd never paid for it.
Date of experience: April 11, 2020
I was disappointed. Although I had plenty of attention, when I dated men from this site, I discovered they misrepresented themselves. They were less educated and quite unstable, financially than I expected. It seems to attract men who are looking for someone who can help them improve their lifestyle. I was searching for intellectual stimulation, shared interests and values, as well as someone who could match me in lifestyle. I did not find this and started realizing it attracts people who are looking to elevate their lives beyond what they could accomplish with their own effort prior to seeking a relationship with someone else.
Date of experience: March 21, 2020
I have read the reviews below and I am surprised because I thought it was only me, the one that nobody contacted, I had messages from false profiles, they did not answer but I read that many of them have the same thing and the profiles that send this many kilometres away.
This platform should be reported as false and deceive people like us who were supposedly looking for some serious dating company. Join us and report!
Date of experience: December 18, 2020
The worst experience, my 1st date site, all fake profiles, people scamming money, unreal they are in business. No way to contact them, my profile has been in review 2 months, supposed to be 24 hrs. So no one can even read my profile? RIPOFF
Tip for consumers:
Do not join, they are rated below 300 other dating sites, they are the bottom of the barrel
Date of experience: March 23, 2021
Having registered and paid on Dec 1, their Orsa Murphy declared no trace of it. Demanded personal and banking details, very worrying. Sent proof of payment and cancellation on Dec 2. No confirmation or log in ever sent after lots of lying cross purpose emails. Suddenly they found registration on Dec 22, still no confirmation or log in details, but refusal to cancel and refund. Their website is impossible to find contact details - managed to get email from a friend. This has been a minefield and deliberate robbery.
Tip for consumers:
Beware of Elite Singles methods
Date of experience: December 22, 2021
Don't waste your money. Several profiles appear to be fake. Once I unsubscribed from auto renewal, the number of "matches" I received dwindled to none. Refunds can ONLY be requested within 3 days of original subscription. The site is ver one-dimensional.
Date of experience: June 24, 2021
Horrible customer care service, the website is not that popular as advertising. Be prepare to see small number of members on the website. You have to pay large amount of money upfront, and you won't get refund so easily like their advertising. It is real scam. The website says, you will be matched with numbers of people / day. Reality, there are only a few people / day. I guarantee, you will be disappointed with elitesingle dating. I still want my money back :((
Tip for consumers:
Do not sign up
Date of experience: January 25, 2021
I do not have a fat bank account. I do make a high salary. I keep getting matched to women that make half or less than I do. We one finally starts talking to me. Then being honest, I tell them, I make good money, I just do not have a fat bank account and live in apartment because I lost everything I owned a several years ago and am rebuilding my life. That is when I get blocked and no longer talked. I was talked into joining this site to "get back out there" and to stop being taken by women. It is all just the same, just and electronic means to hook you up with gold diggers, not someone interested in being with you.
Date of experience: December 14, 2019
Most of the "men" on here are false. I constantly get emails from Elite that they are investigating someone or I am in contact and it is always I am not on this site alot send me your phone, number, I am writing for a friend, my membership is up tomorrow. They are all fake. It is a waste of your time and money
Date of experience: August 30, 2021
STAY AWAY
Every woman on here is a phony, catfish, scammer!
Out of 60 women that have contacted me or that I have contacted - NOT ONE IS REAL OR WANTS TO MEET!
SAVE YOUR MONEY AND STAY AWAY - TOTAL SCAM DATING SITE
Date of experience: December 3, 2023
I joined this site, in particular, at the recommendation of a friend. Thought I'd get matches that were professionals, educated and somewhat attractive. I was surprised that many of the matches I got were actually subscribed to Silver Singles and not Elite Singles! (I was able to learn this via emails and conversations with a few of the best matches.) I had no idea that this site shares their client profiles with another dating site! If I wanted to join Silver Singles, I would have at a much reduced cost. What a rip off and a waste of time. There is nothing elite, professional or upscale about this site or the matches they make. Don't waste your time, money or energy on this.
Date of experience: December 20, 2020
I've been on this site since October. They are consistently sending me profiles that are not a good match, profiles without pictures and profiles from not in the USA, not to mention the technical issues with the website. This site is more expensive than other dating sites. I can say they do a good job protecting from scammers, but I am not confident I will meet a match on this platform.
Date of experience: November 15, 2020
Once they have your money, you're toast. They'll lead you on but, as soon as you find someone you like, they will search your entire life history and alert the person to nix it if they find even the smallest smudge of any kind on your record. Do not waste your money. You'll be scammed.
Date of experience: November 7, 2021
I live in NYC and would have thought opportunities to meet nice men would have been abundant. That hasn't been the case. What I have been matched with or discovered were numerous fake profiles, contact from others on the other side of the country, and generally a lot of no responses from those I reached out to. I assume this is due to one of two reasons. I wasn't perceived as a match to those I attempted to contact, or they were no longer an active member. The cost of this site is very prohibitive and honestly a total waste of money. I'd have better luck standing on a corner or bumping into someone at the market. Try if you like as this is just my experience. Who knows... maybe I'm a monster and just don't want to accept it.
Date of experience: June 21, 2021
To date, the majority of the contacts are fake profiles. It is plainly clear to run an image search on the photos of the men contacting to confirm these people are scammers.
Elite is not concerned about the legitimacy of its clientele.
Tip for consumers:
You wont't see a refund. It is difficult to cancel. Get a confirmation number, text or email and watch your credit card account
Date of experience: January 6, 2021
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Date of experience: June 12, 2019
I was looking for a dating site for professionals. I am a doctor, I have masters business in health.My first time online dating and all reviews told me... Elite singles. I payed and I was accepted, they sent me profiles. When I started to chat, they cut me off without a reason! I had to sent them emails asking... Why I can't see my messages? After 3 days they told me. You are in Brazil. What? You accepted me and I have the same rights as all on this big world. I am not a scammer but they made me feel like I was. They sent my all money back for 3 months payed because my father is a Supreme Court Judge here and with connections in USA. I was... like... disappointed.My first experience online was terrible because of prejudice. Please... don't be a member. Try intercupid... better and they treat us with respect. All my best wishes for you all!
Date of experience: December 4, 2019
I am looking for an equal. The reviews indicated "elite" would be better at matching your level of education and interests. They also have a minimum of 100 mile search limit (haha) I have a PhD and had a successful career... so why are they matching me to multiple auto mechanics and guys who state up front that they don't have enough money to enjoy a round of golf? Then there is the 100 mile limit... not really, many on day 2,3, and 4 are now up to 250+ locations (and not because they are a "perfect" fit. Bottom line, this is just like the other sites, as a matter of fact, the guy I just talked to was from a low cost site! Don't waste your money. They offer NOTHING of value (and by the way, the site is annoying to manage).
Date of experience: June 7, 2020
This site has no vetting, whatsoever. No phone verification. When you report a scammer, they will remove the profile, then allow another profile to be created with the very same pictures! I was innundated with scam profiles, interacted with a couple of the more sophisticated ones, and "met" exactly two real live humans. I deleted the account before the end of the first period, because it was just too much risk for so much time spent cleaning out scam profiles to try to get to one that was real. Utter waste of money, and a lot of time.
Tip for consumers:
Look for multiple photos, then ask for a selfie before you disclose anything at all. Use a fake name. They may have compromised a Facebook account, so don’t go on Facebook with them. Get a burner phone for phone calls and selfies. Get lots of real time photo verification of who and where they are. Block anyone who resists. Watch for bad English.
Date of experience: August 6, 2022
This site is a total scam. If you join you will be charged, and while they say you can cancel or refund there is no way to contact them. They refer you to the help section, which on the phone app is a blank page. There are few members, and certainly they are not elite. It is a total scam! DO NOT JOIN. Any positive reviews are scams also
Date of experience: May 18, 2020
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