EliteSingles has a rating of 1.1 stars from 555 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EliteSingles most frequently mention customer service, fake profiles, and credit card problems. EliteSingles ranks 650th among Dating sites.
This company does not typically respond to reviews
Elite singles are not scammers that is why I am correcting my review here, yet they are not clear that they only serve US clients, it is not an international service, they do not have a mobile application. You meet non matching profiles. The finance are very reluctant to reply so for a quick response I finally reached this email *******@elitesingles.com My advise don't waste your money over paid dating sites, there are lots of free apps to check.
I paid almost $80 for one month subscription! I don't believe, it doesn't even match me with the correct people. Why it is advertised that it is one of the best apps for professional singles. It's so expensive even for $5!
I originally registered for this dating site and paid for 3 months subscription and to my disappointment, most of the profiles are fake and some of the pictures posted I have seen in other dating sites and I knew they were not real. The real profiles are not really very appealing so I decided to terminate my subscription. To my surprise, my account was right away cancelled and I couldn't go back in to delete my profile and photos. Since I have been moving and got a new job and move to a different city, I was surprised that my credit card had been charged for the renewal subscription and I had to pay $167.70. This is such a bigtime scam site - even if you cancel your subscription but because they have your credit card information, they will still bill you for the renewal. Isn't this such a scam? And i tried calling the site but I couldn't get through. Sites like this need to be banned and should not be doing such online business. Do not be fooled by this site and please DO NOT enroll in this lousy dating site.
Tip for consumers:
I strongly suggest NOT to enroll in this dating site.
Date of experience: January 29, 2023
First any joe smoe is on the site. If you are trying to level up, this is not the site. And they are expensive as hell for no reason. You are not getting anymore for your money than any other site that is less expensive.
Tip for consumers:
No refund after 3 days.
Date of experience: April 22, 2021
This site is NOT providing contact with ELITE SINGLES between 53-63 in the Charleston, SC area. Quite the opposite. Not one guy I'd remotely consider elite! Loser after loser. No professional men who are cautious about dating sites from what I've seen. Desperate men who have been thru all the sites and pay for this one hoping to land a great woman. Once you buy your membership, you are stuck. Can't cancel it and cancel the last 5 months of your 6 mo. Term once you see the reality that they LIED! DO NOT WASTE YOUR MONEY!
Date of experience: January 3, 2020
They refused to refund me after I canceled the membership I was surprised about the amount they charged me on my credit card it was triple of the amount they posted. It is disgusting website and so limited
Date of experience: November 19, 2019
You have to send a message 2-3 times because it is that glitchy. I have canceled the app less then 24h, they push you to Google Pay, where there is no person to talk with. Agreement is that if you tried to send one message they get to keep your money. They kept the money for the whole 6 months. I have sent them messages with screenshots saying message can't send. This company won't do anything about it. They just keep your money.
Tip for consumers:
JUST DON'T DO IT
Date of experience: August 20, 2022
A lot of my matches are not highly educated (blue collar jobs), of the 20 daily matches and maybe 3 live in Manhattan where I live. I questioned Elite Singles and they told me there is no screening so it is a hoax. I have had much better luck on free sites. I wish I had read the reviews ahead of time as it seems others agree with me. NOT WORTH THE MONEY!
Date of experience: January 28, 2020
Far too many scammers each night! I get bombarded with fake messages from women 30 years younger than I am. If they exit! Worst site of those I've tried.
Date of experience: March 25, 2022
Warning - read the T&C - my advice AVOID!.
Poor matches - not worth what they charge. They get you with the auto renewal.
If you join this site PLEASE cancel the auto renewal - they give you no warning (bar the T&C when you join) and then take over £200 out of your account without reminding you first and refuse to refund you if you want to leave.
There are other free sites out there that are much better than this!
Date of experience: July 12, 2020
While elite singles has a good sounding name, it does not live up to any expectation you would want from any matchmaking company. It also does not vet anybody it simply takes money and lets anybody join without verifying anything. I would not regard this as a safe website. I tried to cancel, but it had been over three days (it was a week) so there was no way to cancel it despite them breaching their own promises. Over half the people who communicated with me did not have pictures, some had gross statements about what they wanted and others made comments that were disrespectful, sexual, and inappropriate. While those people can be reported, it is not my job to clean up their website, it is theirs. Essentially they breached their own contract and will not return money. If you want matchmaker get a human being or get matched friends you trust or activities you get involved in. This is NOT the way to go. I WOULD WRITE THEM A NEGATIVE NUMBER IF I COULD — THEY ARE ALSO BASED OUT OF BERLIN, NOT THE UNITED STATES. They must laugh all the way to the bank duping all the people who sign up!
Tip for consumers:
Refund policy should’ve been stated in clear language upfront. There should be a description of how they verify applicants in order to qualify for using the term Elite. They need to monitor the language and statements made by participants to ensure safety.
Not Elite. Not Safe. Not Verified. Only interested in money. Minimum sign up is three months — that should say at all. One month as a trial is not offered!
Date of experience: January 5, 2024
Elite Singles is a nightmare! First, it is based in Germany, so forget the idea that they might have any degree of customer service or responsiveness. The quality of the matches is abysmal. Old, gross, inappropriate and uneducated is an understatement. The remainder are scammers or fake profiles. The men are low class and grubby and their communication is typically disrespectful and dumb. There is no 'algorithm' for members and matches other than someone's credit card payment clearing. Your stated matching criteria will NEVER be met including location, age and race. It is also possible that they will share your profile on their other websites without your knowledge or permission. The positive reviews you may see about them on other sites are also fake. Spark Networks is a dubious company that makes money shamefully taking advantage of people and putting the safety of their real members at risk without any sense of responsibility or concern. I believe my bank account was hacked as a direct result of contact with one of their matches. Steer clear of this website! You will be glad you did.
Tip for consumers:
Just don't use it. It's terrible in every way.
Date of experience: January 28, 2022
As far as I can tell, there are only scammers on this site. Please do not waste your money. Every person to contact me has been a scammer and I'm not even a month in.
Date of experience: September 16, 2022
Please people, do not even entertain the idea of joining Elite Singles. I have substantial evidence that many of the profiles simply DO NOT EXIST. There is currently a lucrative lawsuit against this Filthy Organization!
Tip for consumers:
The Elite Singles Profiles Simply DO NOT EXIST
Date of experience: April 28, 2022
Elite singles is full of scammers using stolen photos from someone else's Instagram or Facebook page, someone was using my friends photos from Instagram and I told her about it and she's planning on suing, I'm not surprised when I get photos from women from Ghana or Nigeria because they are two of the four countries that are notorious for scams, don't waste your money on this site. I'm convinced that all the photos on this site were lifted
Date of experience: December 17, 2021
On their site they claim to check profiles to make sure they're legit. Not true - be very careful ….
Tip for consumers:
No customer service available. When you try to contact them the links just take you round in circles.
No protection against scams. Suspect the site itself puts up scam profiles. They control you from
behind their flatscreen facade and you’re oblivious
Date of experience: October 9, 2023
The matching algorithm is so poorly designed that it doesn't even respect the specified age group you are requested to fill out. It even asks you the importance level of the range you indicated. The same thing for other parameters, such as ethnicity preferences or height. Why even ask if this isn't even respected in the proposed matches. As an example, the age matches have been up to 32 yrs older than I have entered. I would say the majority are 10-15 yrs above my requested range. Same scenarios with the other parameters. I am extremely disappointed. In addition, the app itself doesn't work well and is out of sync with the web version. Pictures don't show up half the time or what you see on the web version isn't reflected on the app version. Very disappointing. I reached out to their support which is difficult to find and no response back from anyone months later. The concept of this site would have been otherwise a good one. But in practice, it's a total miss. I would absolutely not recommend to join. A total waste of money.
Tip for consumers:
I don’t recommend this dating site.
Date of experience: January 16, 2021
The app is missing basic things that make it totally unprofessional, like the inability to delete message threads or edit the cropping of photos you upload (they just zoom in on your face). They claim to give you new matches daily but would barely get a handful and 90% of the time they are people who haven't signed up so you don't see a photo and hardly any profile information. TOTAL WASTE OF MONEY. Do not sign up with this site.
Date of experience: May 23, 2020
I am disgusted with such a despicable company. You cannot phone them or talk to a person, you only can text and then they want to charge you, to even text. I signed up and cancelled the same day. They state you can do this. However they are using my PROFILE WITHOUT MY PERMISSION... I CANCELLED IN WRITING. I am disputing through my bank. They completely lie. They send profile no pictures, did that only first day then nothing. I want my money back, my profile down. Or more bad reviews every day. I do not want t anything sent to me period, but getting my money back.
Date of experience: January 9, 2022
They are no better then the free datingapps, still they take a very big charge.
But the worst is that they try to steal the same ammount every year, until you block your creditcard, wich i noe have done.
This is NOT a serious app, and i want to warn everyone.
Date of experience: December 13, 2020
A friend put her profile ONLY on Match.com. A guy that was on Match AND Elitesingles was trying to contact her through Elitesingles. He finally got her on Match and told her that her picture was also on Elitesingles! She had nothing to do with Elitesingles.
And it seems hard to get ahold of Customer Service to get the profile deleted.
FAKE profiles.
Date of experience: May 29, 2019
Please, if you are considering dating sites, DO NOT USE THIS ELITE SINGLES. Dating is hard. This site makes it worse by taking all of your money and promising results it will not deliver on. Please read the 'real' reviews and not the ones Elite singles are paying for. Everyone is disappointed by every part of their experience with this site. It's more like a scam, it really, really is. There are very few users so your chances of meeting someone are minute. It is extremely expensive. They just continue to take your money and the ease of use is extremely bad. Seriously THE WORST DATING SITE IN AUSTRALIA. Avoid this site at all costs. I think it's very sad that a company would take advantage of people who are looking for a good dating site. Shame on Elite Singles. Shame, shame, shame.
Date of experience: March 9, 2018
I cancelled my subscription. Deleted the app. Now I still get guys interested in my profile. I tried to get into my account but it is gone. I just want my profile removed. Elite keeps saying I have to go back I to my account and give them a code. I have no account and can't give a code because the accout is not there. This is rediculious.
Date of experience: December 15, 2020
I have used this web for once last year, because of the busy work. I was completely forget this web. And never logged on my account. I even forgot I have a membership. Last weeks, I saw a £209 payment been took away from my PayPal. And found actually it is from elite single. The problem is I have not received any email or message before the renewal. Anyway, I have wrote to elite single about this matter, and following is the response from them:
Thank you for your message. Your premium membership renewed on 30.05.2022, because the automatic renewal was not cancelled at least 24 hours before the end of your subscription term.
We regret if this was unexpected but the automatic renewal of your Premium membership has now been switched off. You can use your paid subscription until 30.11.2022. Once your subscription ends, it will revert back to a basic, free membership.
If you did cancel the automatic renewal of your membership on time, please provide us with some kind of documentation of this, such as an emailed cancellation request or a cancellation confirmation email. We will gladly look into it!
In the meantime, we thank you for your understanding and hope you enjoy your time with us.
Best wishes,
It is a legal scan. Is it fair …. I think Everyone have the answer
Date of experience: June 7, 2022
I recently bought 3 month membership, in compare with other dating app, not only is not better but also you have less chance to meet your match because of the price maybe
Date of experience: March 11, 2020
Cant get in touch with customer service. I have sent numerous emails with no reply. Please do not join this site as there is nothing 'Elite' about it.
Date of experience: April 16, 2020
To reiterate what many other people have said, spam accounts and spam messages are out of control. I've used other dating sites before, and I would run into a couple of spam accounts every now and then, but at EliteSingles I could expect at least five "smiles" per day from fake accounts. Clearly the operators of this site are unable or unwilling to deal with this problem. In about two weeks of usage (the time until I got fed up and deleted the account), I exchanged messages with only two accounts that I suspect to be real.
The matching criteria is broken. It is not possible to filter by age, geography, education level, desire to have kids, or anything else. They ask if these are important I think just to make you feel like you are sorting somehow. The site markets itself as "elite", which means a disproportionate number of people with advanced degrees, but I see no evidence that this is the case.
There are lots of bugs. The biggest problem I found is that the Tindr-like "Have you met?" feature sometimes just doesn't work at all.
They make you go through the long quiz, but then you have to pay to see matches or the first set of incoming messages. This is highly deceptive.
I wish there was some way I could take legal action, as the service is so poor as to raise suspicion of it being a scam, but I don't know how to do this. In the meantime, I am going to go out to some singles events in my city. I won't meet any women who are interested in me this way either, but at least it will be fun and probably less expensive.
Tip for consumers:
If you're a Nigerian prince, you might find some good matches here.
Date of experience: May 18, 2022
EliteSingles.com dating? Join one of the best online dating sites for single professionals. Meet smart, single men and women in your city!