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    EliteSingles

EliteSingles

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Overview

EliteSingles has a rating of 1.1 stars from 555 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EliteSingles most frequently mention customer service, fake profiles, and credit card problems. EliteSingles ranks 650th among Dating sites.

  • Service
    207
  • Value
    215
  • Quality
    214

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Positive reviews (last 12 months): 0%
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Negative
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How would you rate EliteSingles?
Top Positive Review

“Elite singles not scammers by experience”

Lucky Y.
4/9/21

Elite singles are not scammers that is why I am correcting my review here, yet they are not clear that they only serve US clients, it is not an international service, they do not have a mobile application. You meet non matching profiles. The finance are very reluctant to reply so for a quick response I finally reached this email *******@elitesingles.com My advise don't waste your money over paid dating sites, there are lots of free apps to check.

Date of experience: 4/9/21
See positive reviews
Top Critical Review

“Waste of money”

Zeinab A.
10/21/24

I paid almost $80 for one month subscription! I don't believe, it doesn't even match me with the correct people. Why it is advertised that it is one of the best apps for professional singles. It's so expensive even for $5!

Date of experience: 10/21/24
See critical reviews

Reviews (555)

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elite singles (97) customer service (83)
Thumbnail of user link31
Pennsylvania
1 review
1 helpful vote
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October 4th, 2021

Never sign in to use it!

95%profiles are fake there!
You will get matches from far away in spite of your distance preference!

Waste of money!

All bull$#*!!

Horrible experience!

Wasted 120$

Date of experience: October 4, 2021

Thumbnail of user jonnybutholeh
Florida
1 review
0 helpful votes
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June 17th, 2023

SIGNED UP FOR ELITE SINGLES;
IT TOOK 2 HOURS OF MY TIME...THEY ASK VERY PERSONAL QUESTIONS.LIKE DATE OF BIRTH, NAME, ETC.(BEWARE THEY MAY USE THAT INFORMATION ILLEGALLY.THEY MIGHT)* AT THE END OF THE QUESTIONAIRE.
THEY ASK HOW MUCH MONEY YOU EARN.(NONE OF THEIR BUSINESS)** BUT.I ENETRED THE LOWEST FIGURE LIKE $UNDER $25,000. THEY QUICKLY ENDED MY APPLICATION, OBVIOULSY THEY WANT TO BLEED MORE WEALTHY PEOPLE...OTHERWISE WHY WOULD THEY REJECT MY APPLICATION...IM A RETIRED AIR FORCE...MAN...HONORABLY DISCHARGED US VETERAN.( ITS OBVIOUS UNLESS YOU INDICATE YOUR WEALTHY, THEY DONT WANT YOU...ITS ALL ABOUT MONEY.(NEVER DISCLOSE TO ANYONE YOUR INCOME...MY ATTORNEYS ADVICE) AND THEY ASK FOR YOUR DATE OF BIRTH.(MAYBE USE IT LATER FOR SOME KIND OF FRAUD?)* JUST SAVE YOUR TIME AND FIND A LEGITAMATE SITE LIKE EHARMONY.
JJT.

Tip for consumers:
FRAUDULENT COMPANY DATING SITE ELITE SINGLE..THEY WONT SIGN YOU UP
UNLESS YOU PROVE YOU EARN OVER $50,000. ANNUALLY...(NONE OF THEIR BUSINESS ANYWAY WHAT YOU EARN).BUT.....THATS THE LAST QUESTION...THEN WHEN YOU ENTER ONLY EARNING $ 25,000. A YEAR....THEY QUICKLY DISMISS YOU, AND REJECT YOUR APPLICATION!!
I REALLY EARN MORE...BUT THERES NO WAY I WILL TELL THEM!! NOT THEIR BUSINESS TO KNOW..IT VIOLATED THE CONSTITUTION OF THE US. CONTACT THE FEDERAL TRADE COMMISSION TO PUT THEM OUT OF

Service
Value
Quality

Date of experience: June 17, 2023

Thumbnail of user morar1
New Jersey
1 review
0 helpful votes
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February 19th, 2022

Use refutable well known websites. This site just take your money and gives you "0" service! Most of profiles are fake scammers! And the 1% that is not won't match your criteria.

Tip for consumers:
do not do it! Go to match … it’s not great but it’s 100% better

Date of experience: February 19, 2022

Thumbnail of user sophied57
Canada
1 review
5 helpful votes
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December 27th, 2019

Not user friendly, functionality doesn't allow for mistakes, lack of photos to profiles and also, policies to refund when errors or unused subscription is not flexible, Worse dating site ever.

Date of experience: December 27, 2019

Thumbnail of user chrisb1464
Utah
1 review
4 helpful votes
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April 21st, 2020

Profile reviewers change words or refuse to let you write what you like in your own profile. Match settings send wrong race etc. Waste of time and money for me.

Date of experience: April 21, 2020

Thumbnail of user laverna5
Georgia
1 review
1 helpful vote
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October 23rd, 2020

There is nothing Elite about the people here it's all a scam, before you know it you will have $167.70 taken out of your Paypal account fraudulently for "gift card purchases" from a company called SPARK NET US. I'm taking this all the way up the government chain on this one. DO NOT SIGN UP.

Date of experience: October 23, 2020

Thumbnail of user patriciam614
California
73 reviews
425 helpful votes
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January 17th, 2022

This site was recommended to me by a friend. Tried it for two days and got mostly very unsuitable matches (too many were way outside my designated geographical area, also many were not professionals or highly educated by any measure). I cancelled my premium membership contract within the three days allowed under law and am currently awaiting reply on my request for refund (they charge the full, several-month contract up front, FYI). The company does not make it easy to find the required links to delete your account, request contract cancellation, and request a refund (three separate steps!). And get this: when you get to the third step, the form asks for a code that is in your profile, which you cannot access because you have cancelled it! It took me several tries to delete my profile, which is worrying. There is no human to talk to for help, as far as I could tell.

I cancelled largely because I did not feel safe on the site. I was besieged by "X might be interested" and "your profile is popular" emails, which began to feel oppressive. One man was obviously married (that's pretty common on dating websites, but this is supposed to be a better-vetted site than most). Furthermore, anyone joining this site can claim to be anything, for all the company cares. None of the information provided is verified. And here is something that completely turned me off. I was looking for men in one of the senior age brackets (I believe it was 58-70). Many of those men answered the "children?" question with "someday maybe" Yuck. There should be a way to filter those guys out.

Avoid this service!

Tip for consumers:
If you cancel, make sure you do all the steps in the correct order if you hope to get your refund.

Service
Value
Quality

Date of experience: January 17, 2022

Thumbnail of user sheenal5
Canada
1 review
20 helpful votes
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December 13th, 2017

I'm an educated and successful young woman who recently thought using a dating service would be helpful.

I signed up for EliteSingles, a dating resource that looked promising. Not like those other hook up apps that I didn't want because I was looking for a real relationship.

EliteSingles had me sign up and answer a very detailed personality quiz that took quite a bit of time to complete. I instantly started receiving matches and it said I was receiving messages but in order to see the messages I had to sign up and pay for the service.

I signed up, and chose to try it out for 39.95 per month, cancel at any time.

A few days later I check my credit card balance and there's a charge for $239.40.

No where did it say I would be charged for an entire year at once during sign up!

EliteSingles was absolutely useless. I matched me with people that were on the other side of the country and at a snails pace so you're charged before you realize it's so BAD.

Save yourself and DO NOT USE EliteSingles, they're misleading fraudsters that only want quick cash for their absolutely terrible dating site.

Date of experience: December 13, 2017

Thumbnail of user reneeb412
GB
1 review
0 helpful votes
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August 5th, 2020

What a disappointment... After coming from sites like Zoosk, Tinder and Bumble, I decided to join what was supposed to be a ‘proper' dating site. Well... the matches they send are WHOLEY inappropriate as they match you with people hundreds of miles away! Nobody messages and it is the most boring site I have ever joined. And I'm only two weeks into a minimum membership of 3 mths.
Will go back to the other sites because at least there is some active members and active activity on them! Desperate for my money back! DONT WASTE YOUR TOME AND MONEY!

Date of experience: August 5, 2020

Thumbnail of user jackb612
Texas
1 review
5 helpful votes
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November 12th, 2019

Oh wow... I am glad I read up on these reviews... thanks! Especially to all the ladies who took the time to alert the skeptical, savvy men like me. You guys really helped me dodge a bullet!

Date of experience: November 12, 2019

Thumbnail of user devansatty
Georgia
1 review
0 helpful votes
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December 11th, 2023

Been there a while, just to watch the scammers. It's nuts. Terrible site. Don't spend any money there guys.

Tip for consumers:
Almost every match was a scam. The issue is they tolerate this because even an idiot can tell what's going on.

Service
Value
Quality

Date of experience: December 11, 2023

Thumbnail of user susang2491
Arizona
1 review
2 helpful votes
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November 22nd, 2021

I just joined and then less than 24 hours I've had two scammers contact me I'm smart enough to know when a guy tells me that he basically lives in an area that I'm pretty familiar with and then all of a sudden says that he works from home he's an engineer and he grew up in Serbia and at other places and won't talk to me on the phone he's a scammer and then I got an email from another scammer the same old one I've seen years before that he's just looking for his friend I'm done I want my freaking money back

Tip for consumers:
Don’t do it! If I encountered 2 scams in less than 24 hours it’s not worth it

Service
Value
Quality

Date of experience: November 22, 2021

Thumbnail of user cp166
Texas
1 review
1 helpful vote
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April 15th, 2019

I signed up with Elite thinking it was going to be a great service exclusive to paid members for starters. Well, that was a scam to begin with, and the matches are not very good. I chose a certain ethnicity and have been matched with about every type.

MATCHED WITH MY EX-WIFE FROM A DIFFERENT SERVICE!

I'm on Elite, she signed up for Silver Singles. From what I can tell there are other sites that use the same subscribers that get mixed into a large database for various sites.

Imagine if I we were not divorced and both happened to sign up, and then be matched this way! Lawsuit city...

Date of experience: April 15, 2019

Thumbnail of user dmitryb17
Hawaii
1 review
2 helpful votes
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May 15th, 2019

Many Dating sites like EliteSingles.com as i learned are connected. I went to a different site called OurTime.com and agreed to $3.99 charge. But I got a bill from EliteSingles for $89.70 (!)

Date of experience: May 15, 2019

Thumbnail of user doned5
Washington
2 reviews
0 helpful votes
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October 8th, 2023

Elite Singles is one the worst sites. They have nothing but bots and the scam artists. Save your money. You would have better luck in a bar.

Service
Value
Quality

Date of experience: October 8, 2023

Thumbnail of user jieunc
California
1 review
0 helpful votes
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November 14th, 2021

I have tried a few dating app sites and this one was by far the worst value for the money spent. The others I tried had much better quality men for FREE compared to this one which falsely claimed many things which did not prove to be the reality. On top of that, I thought I was signing up for a 6 month membership for which I paid to try only to have it RENEW automatically for another 6 months and their customer service was so poor and frustrating when I replied that I wanted to cancel it immediately! Totally a waste of money PLUS fraud if you ask me! VERY unhappy and unimpressed customer so STAY AWAY from this site.

Tip for consumers:
Do not use this site it's not worth a dime.

Service
Value
Quality

Date of experience: November 14, 2021

Thumbnail of user wesleyb196
Maryland
1 review
0 helpful votes
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January 9th, 2022

Constant bombardment with fake profiles. Scammers join for free, post a pic the copied from anywhere, then post a "Username" that has an embedded email or phone number to text. Dozens each day! And then there is the numerous daily repetitive contact from another fake profile user using the exact same "I am leaving this site because I found my true love, but... my friend saw your profile and asked me to contact you... " And if that isn't enough dozens of people supposedly 'join' (for free) and post a profile with NO PICTURE. Brilliant, no picture = no person. Customer Service? NEVER! It's Customer ABUSE! I've lodged continuous complaints that their robots chuckle over before deleting. Try contacting them?... IF you can even find their 'contact form'. Or try calling them (with their German Phone Number, I'm sure that's also not another scam. Right!) Try talking to the Online Customer Service? The bot comes on and says, yes, uh-huh, okay, and is there anything else I can tell the REAL bot I'm going to connect you with? THEN... to really irritate the Hell out of you, they want to CHARGE you to speak with their stinking third party complaint desk "person". And for the FINAL straw, they will NEVER refund your money for the privilege of letting them abuse you and piss you off immensely as their paying customer. This outfit is only in the absolute ELITE class of rotten business enterprises on the planet. Consider yourself forewarned.

Date of experience: January 9, 2022

Thumbnail of user amerk16
Arizona
1 review
0 helpful votes
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August 26th, 2023

I rarely would take the time to ever write such a negative review. However, it is imperative that users are aware and forewarned as investing time and money into dating apps is a commitment especially when there are so many options. To preface this, I have previously used match and met multiple interesting, honest, and well intentioned people and successfully also found someone with whom I was in a relationship for quite some time. Recently, after being single again, I foolishly decided to give this platform a try. In the last six months, I have also been on Bumble and met several promising and, more importantly, REAL people. Literally, every single person I have met on Elite Singles has been a fraud or a fake. I literally have not met one actual person in six months. Every single person has been seemingly very attractive and very eager to get in touch, but then will only get in touch through WhatsApp, and never through their direct cell phone. Furthermore, they will immediately start asking questions about work, and within a few days, their profile picture seems to change completely, often from an attractive woman to some random male. That is usually followed by a warning email from Elite Singles about possible fraudulent activity and not to maintain contact with that person. Literally every single interaction I have had on that website is followed by a security warning. I had no such problems on match or bumble but I can't even say it's happened once in a while on this platform. It is literally 100% of every interaction I've had. They all seem to be European and involved in some kind of scam and the company I believe is based in Europe as well as every single one if it's fake members claims to be a recent immigrant from Europe, and then proceeds to ask personal questions through WhatsApp, only followed by profile picture changes as mentioned above. It is almost impossible to get through to the company to request a refund, and it was a complete rip off, complete waste of my time, exploitation of my money, and repeated security warnings every single time. Truly needs to be investigated and I believe the entire company is completely fraudulent.

Service
Value
Quality

Date of experience: August 26, 2023

Thumbnail of user ioanat3
South Carolina
1 review
0 helpful votes
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May 31st, 2021

I received only one message in 4 weeks. It was an attempt to scam me. I contacted several males with a Doctor's degree asking them what university awarded them their degree. The spelling in their profile was the equivalent to a 4th grader. No one I contacted has ever answered me back. After I made a complaint with the management, I started receiving fake profiles, computer made, to match my requirements. I strongly believe the website managers are creating fake profiles to attract paying customers. I was very interested in the profile of a male in the same line of work I am (state employee). After I wrote the gentleman 3 times and he did not seem to have noticed my messages, I took the initiative to find him through a family member living and working in the same place... there was no one by that name or fitting the description. I also tried reverse image search but the (non) elitesingles protects their "investment" trying to cover their lies. This service is a total scam, a waste of money and time for anyone.

Tip for consumers:
Don't pay these thieves!

Service
Value
Quality

Date of experience: May 31, 2021

Thumbnail of user yumekaa
Florida
2 reviews
6 helpful votes
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May 19th, 2019

I have been on a few dating websites and have been underwhelmed by the quality and character of the people on these sites; i heard an on a radio station that elite singles was supposed to be better and would match you with like-minded, educated, quality people; i'm not vain but i am an attractive person and i patiently waited for responses and i began to experience what others have described - there are NO matches, NO ONE responds to you, you can actually hear crickets chirp while you are browsing through this site; some profiles are NOT active, a substantial amount have NO photos, it is definitely a complete waste of your time and money - keep scrolling through to other sites; i paid an good chunk of money for nothing; again, considering this company is a complete waste of your time and MONEY, DON'T DO IT

Date of experience: May 19, 2019

Thumbnail of user elizabethw135
California
1 review
15 helpful votes
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June 6th, 2017

A disappointing experience from beginning to end.

6 months ago I purchased a membership with this site. The matches were not what I was hoping for, far out of my geographic area. So I sent customer service and email asking if there was something wrong with my account settings. I received matches from Montreal, which is 5 hours away from where I live. None of the setting I had made as important preferences were adhered to.

The responses I received were not super helpful and I continued to get bad matches. I decided to cut my losses with the first payment and I thought I had cancelled my subscription. Fast forward 6 months later I receive an email saying $150 has been removed from my account, and that I was renewed!

I immediately responded asking for a refund and was hit with a wall of Terms and Conditions from two Customer Service Representatives. They continued to refuse a refund even after I said that I did not want the service, am in fact 3 months pregnant and in a longterm relationship, and don't want the service.

I did not receive any notification email saying my subscription would be renewed in advance either which is a requirement for any Canadian clients.

I recommend staying away from this site.

Date of experience: June 6, 2017

Thumbnail of user glenns127
Connecticut
2 reviews
0 helpful votes
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January 31st, 2023

I was on Elite Singles for 3 monthes. My REAL COMPLAINTS ARE MANY 1. They offer you many (what you believe to be AVAILABLE WOMEN WHEN IN FACT THEY ARE NOT). The Reality is they sign up and post their picture FOR FREE. The only thing they can REALISTICALLY DO IS post a SMILE. They cannot write to you if you SMILE BACK and CANNOT RECEIVE YOUR MESSAGES. My experience is that at least 90% of the profiles cannot interact with another UNTIL THEY PAY A HUGE FEE. VERY VERY DISINGENUIOUS ALSO NOTE in my EXPERIENCE THEY ARE A TON OF FRAUDALANT USERS WHO WRITE AND ask FOR YOUR EMAIL ADDRESS. VERY VERY SCAREY PLEASE STAY AWAY FROM THIS SITE AND THEIR SISTER SITE SIL;VER SINGLES.SAME DEAL THERE..

Tip for consumers:
PLEASE KNOW THAT 95% OF PROFILES ARE FROM ( MY CASE WOMEN) ARE THE "FREE" TYPE WHERE THEY CANNOT WRITE YOU BACK IF CONTACTED OR INTERACT WITH YOU UNLESS THEY PAY A HUGE FEE.. Moreover I found a ton of FRAUDULENT ACTIVITY WITH WOMEN'S PICTURES AND THEN ASKING ME FOR MY EMAIL ADDRESS.. VERY VERY SCAREY

Service
Value
Quality

Date of experience: January 31, 2023

Thumbnail of user jons737
Australia
1 review
0 helpful votes
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October 7th, 2021

Keep taking money out of my account when it's set NOT to renew! No contacts in my area. Total waist of time and money. Very hard to contact them. If I do not get a refund I'll seek legal advice.

Service
Value
Quality

Date of experience: October 7, 2021

Thumbnail of user annad369
GB
1 review
0 helpful votes
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July 6th, 2020

£80 per month. To receive 20 men matches per day

After 20 days the matches drop to 1 or 2 per day

So cancel subscription and you have to give 14 days notice do they take next months £80 as well to my disgust

RIP OFF. DO NOT WASTE YOUR MONEY. WILL NEVER JOIN THIS SCAM SITE AGAIN

Date of experience: July 6, 2020

Thumbnail of user gd291
Texas
1 review
0 helpful votes
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September 20th, 2021

I barely get to see pictures, either it doesn't load or I only see tons of people without pictures. Sometimes I have to close and open the app multiple times in order to even get into my messages. It says it's for people 30 and over, it's more like 50 and over. What a complete waste of money! DONT WASTE YOUR TIME OR MONEY!

Tip for consumers:
DONT WASTE YOUR TIME AND MONEY!

Service
Value
Quality

Date of experience: September 20, 2021

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James K.
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