EliteSingles has a rating of 1.1 stars from 555 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EliteSingles most frequently mention customer service, fake profiles, and credit card problems. EliteSingles ranks 650th among Dating sites.
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Elite singles are not scammers that is why I am correcting my review here, yet they are not clear that they only serve US clients, it is not an international service, they do not have a mobile application. You meet non matching profiles. The finance are very reluctant to reply so for a quick response I finally reached this email *******@elitesingles.com My advise don't waste your money over paid dating sites, there are lots of free apps to check.
I paid almost $80 for one month subscription! I don't believe, it doesn't even match me with the correct people. Why it is advertised that it is one of the best apps for professional singles. It's so expensive even for $5!
This site is a joke! Of course they offer a "Free" profile, but once you fill out their "personality test" and answer their questions to fill out your profile, YOU CAN'T SEE YOUR MATCHES! They blur out the pictures until you pay for their premium subscription. I was told you had 3 days after you paid to cancel your subscription as long as you had not emailed anyone. So, I gave it a try. Here's my experience. Most of the women within 100 miles of me only posted 1 picture and filled out only 1-3 questions. I had two email and 4 smiles within the first 48 hours of signing up. Oddly enough, 3 of the profiles were no longer active by the time I subscribed. Seems a lot of these dating sites have bots or fake profiles that send new profiles fake likes, smiles and messages to entice them to pay for the subscription. EliteSingles has been the worst pay site I've experience for being able to search of matches. They only send you a group of matches daily. Plus a "have you seen" that seemed to have nothing to do with the search options I selected. For the cost, limited matches, horrible matching options, I would avoid eliteSingles and go with one of the other bigger, well known sites.
Also, their customer service was almost impossible to find to ask questions. I had to do a Google search and finally found a way to email them. They were helpful and answered questions quickly once I found a way to contract them.
Tip for consumers:
Try it for 3 days. I was told you can get a full refund as long as you HAVE NOT emailed anyone on the site. I'd avoid the site all together.
Date of experience: July 21, 2021
Member profile for Bill ( former corporate attorney, 66 years old,, St Louis, Missouri) is FALSE. He is 76 years old,, was never an attorney and has a documented history of sexually harassing women. This was verified by public records, news articles and an internet search. Reported to ' customer service' they did not remove his profile. Filed complaint with Police. This man has had previous violations and misdemeanors. PLEASE PROTECT YOURSELF against this unstable preditor.
Tip for consumers:
BE CAREFUL.. I WAS STALKED BY A SEXUAL PREDITIR FROM THIS SITE
Date of experience: March 11, 2021
Scammers abound. Most profiles have ONE pic. Most matches are far away. Its too expensive and a waste of money. No way to see who has been active and when. I know of one person personally who has not been active for over a year yet she showed up in my suggestions. WHY WASTE MY AND OTHERS $$ WITH NON ACTIVE PEOPLE?!
Tip for consumers:
DONT WASTE YOUR $!
Date of experience: June 23, 2021
First time signing up answered all their questions as honest as possible to be told at the end that it wasn't the right site for me I should go try other sites who are they to judge this
Date of experience: August 31, 2019
I avoided this site for a long time due to price. However, I happened to run into a ‘deal' on the site that put it on par with others. I took it. (Also discovered that depending on search engine, price was different) I should add that I am male seeking male. Could be different for different people.
I have found:
1)The format and sign up process is same as a couple of other sites.
2)Takes forever to get profile "out of review". I finally called about 3 weeks after initiating-they still haven't corrected for one thing, my age. This call was early Jan, ‘21. It is late March, ‘21. Also have a couple of changes from about four weeks ago still "in review".
3)Attempts to alter wording to better reflect myself have been rejected because it didn't read the way their ‘suggestion' did. (Which totally missed the point).
4)Many of the match suggestions don't have profile photos. A lot are totally inappropriate.
5)And like other sites, a message came up saying I was setting my preferences too strict when I indicated I absolutely can't tolerate a smoker. I take that to mean that I won't get as many suggested matches.
I wasn't fooled by the initial personality question stuff-I did it anyway. Perhaps that is the basis of getting these matches without anything else in common. Great—I could be sitting and cuddling in front of T. V. 365 nights a year with someone that is disciplined like myself!
Nothing nasty here, but very disappointing. Keep expectations low, and hunt for competitive price and find out for yourself. The sites seem to draw from the same pot.
Tip for consumers:
Don’tgethopesup
Date of experience: March 21, 2021
Paid for 3 months. Which is the cheapest package they offer, well, in 3 months I recieved a total of 0 responses from actual real people. All fake accounts.
Date of experience: March 16, 2019
The very first thing you have to do, before you can even get into the site, is take a 30 minute personality test that asks redundant questions. Once you finish that, they want you to answer 7 more essay style questions.
After finally getting past all that crap, you get to your match page and can't see any pictures. None. They are all blurred. The descriptions and answers from your pretend matches are janky looking. You have to sign up for 3 months minimum at $34.95 per month to see anyone's picture.
Their refund policy says you send a message to their customer service team and they will get back to you "usually very quickly".
I could smell that scam stink a mile away. They didn't get my money, but I guarantee you won't get all of what you pay back.
My Match.com subscription auto renewed and I contacted their customer support the same day. They charged me for a month and refunded the second two months. They refused to give me the full amount and referred me to the fine print in their user agreement.
I bet my paycheck elitesingles.com gets at least a month's subscription price out of you.
Many other reviewers are complaining about having a hard time cancelling and getting charged more than they agreed to.
STAY FAR AWAY! This is a scam website!
Date of experience: July 2, 2019
ELITE S C A M M!
Horrible dating site- scammers and CRAZY OLD men its the ONLY thing you will find here.
Do NOT waste your money! Elite singles is simply the WORST dating site in the WORLD!
They don't have enough members and the members they have are NOT ELITE at all.
Tip for consumers:
Elite Scamm is what it is !!!! DO NOT WASTE your money on Elite singles!!! You will regret it like 4 people do out of 5 .
Date of experience: January 29, 2022
I was fraudulently charged on my creditcard for $119. Called customer service...on hold for 2 hours...AFTER it was stated that there were 0 calls ahead of me. Ridiculous.
Tip for consumers:
Avoid this company.
Date of experience: November 29, 2022
1. Search criteria-not 1 person fits into my search criteria, actually it is as if the search criteria is fake because I get matches from across the country that meet zero of my criteria 2. Get so many scammers contacting me saying rude and disgusting things, it is pathetic, that is all I get for the most part.
Waste of time and money! WORST SITE I HAVE EVER BEEN ON
Date of experience: February 14, 2022
I joined Elite as I'd tried other sites thinking elite would have more quality and real profiles. WRONG
Tip for consumers:
I have tried to contact some profiles but after a month not one has responded. Most don’t even have a photo and a lot live a long way away.
Date of experience: April 13, 2023
I joined for 3 months and I did not even talk with anyone in the site. Many men from the U. S and alot older than myself. Not my scene. Save your money
Date of experience: November 11, 2020
Thanks for the warning about Francine from Brooklyn. However, she's the least of my problems with your site.
Six weeks ago I decided to renew my subscription to 'Our Time' since they had continued to email me as if I were still a customer. I went to their website and filled out the required information, including my credit card information. Instead of being on their site I found I was on Elite Singles. I immediately blocked payment. However, a week later your charge was resubmitted to my credit card. When I found the charge a week after that, I tried to cancel it again but my credit card company told me they'd already paid the charge and it was now my responsibility. I'll have a talk with them about. Since I was stuck with the bill I decided to try the service anyway.
When I check my email on my phone daily I find numerous (10-12 a day) notices of someone supposedly interested in me. When I log in to my Elite account 90 percent of these 'notices' don't appear. And these are only the ones that don't ask me to 'contact a friend of the writer who'd be perfect for me'.
I can only conclude that this service is either poorly run or full of security risks and not what I agreed to be a part of.
Date of experience: August 23, 2022
I'll say up front that I have met a couple of interesting men that have become friends, But I've been a member for a year and if I calculate the cost per date, it's not been worth it at all! Elite Singles advertised heavily in my area, but nearly all my matches are a minimum of 4 hours away because they don't have the depth of subscribers in my area. They also promised college educated. Many of my matches barely have a high school diploma and can't write a coherent sentence. Over 80% of my matches do not have profile pictures and I've called repeatedly to complain about this and they will do nothing about it. It would be easy for their algorithm to not match someone without a photo. And note that this is totally a desktop site. The mobile app does not let you see your "match score," nor does it let you see the personality profile of the person, so you're operating in the dark. Likewise, you cannot specify certain characteristics like height. I'm tall and would prefer to date a taller man. Instead I could only state how important it was that the man be near my height or not, so I got a lot of matches shorter than me which is a nonstarter. And they clutter up your inbox with meaningless emails about someone visiting your profile - well if they don't act on it, I don't care! In summary, not worth the pricetag!
Date of experience: October 11, 2019
Elite Singles took my payment and when I realized within 6 hours I did not find the site to be quality, I requested my refund as I could by law. They continue to pretend they did not get paid even though I sent them all documents showing I paid for premium membership! I have now filed with BBB and US Fraud Department!
Date of experience: October 16, 2020
This site is terrible, way over priced for the service you receive. Can't delete people the same one's just keep popping up and popping up! I said no to one type of women, but they keep popping up everywhere! Customer service is NON-EXISTENT! It sucks and like many others have said, no refunds! There are so many scammers on here more than on MATCH!
WE SHOULD FILE A CLASS ACTION LAWSUIT AGAINST THIS SITE, FALSE ADVERTISEMENT! There is nothing ellite about the women on here!
Date of experience: October 10, 2020
-Drug addicts
-People with felonies
-Married men looking to have a quick fun
- A lot of uneducated men too for a so called 'elite app'
-And no success for 3 months
-No customer care response
-You will be matched with people you're no match to. Exactly what you're not looking for
-If you are African American or interested in biracial dating, this is not a site for you
Date of experience: March 12, 2020
This is a very expensive website with very few worth profiles! They don't take in account your filters (age, habits, psychological profile...) I just keep on getting matches much older than me not taking in account any of my filters.
It's not true that they all have high educational level. They're mostly unfit people who have not even a good grammar!
Customer services: awful! They take one or two days to reply or they don't even reply at all, and never with a solution.
You load a picture and it's managed by computer, it's cropped completely and takes one or two days to load... results? Maybe your nose alone appear on the picture as per the way they zoom everything regardless of the content!
It is horrible, all of it! And super expensive...
I thought being from Germany the site would be very efficient, but it's right the opposite.
On top of all, there are fake profiles (there is a guy that sent a smile and I've seen the same picture on two different profiles with different age!) and most of the nice ones are no longer active... it's a real scam, a way to take your money and that's it!
I've asked them to remove the renewal of my membership and they gave me very intricate instructions on how to do it, but they wouldn't help! I need to figure out how to, but I can't manage! They only want to charge you, taking advantage and no help is offered.
Very disappointing site, stay away!
Date of experience: April 20, 2020
The site itself was OK. The problem is that they auto renew and bill you without consent.
Even after i turned off the auto renewal - i got slammed for $176. Money I need in these times.
Date of experience: April 28, 2020
I turned off auto renewal on the app. Yet they charged my CC and refused to refund me. Have gone to my bank about this situation. They are fraudsters in my opinion
Tip for consumers:
If you join be certain to turn off auto renewal and take a picture of your selection. Hopefully that way you won’t get taken advantage of
Date of experience: April 17, 2022
4 out of 5 Matchesx were scams. This is a huge scam. Guys even used the same terms. Don't waste your time or money. This site is a scam!
Date of experience: April 6, 2024
You go through a whole elaborate set of profile question on the preliminary which takes about 35 minutes so the computer can match you. They say you are approved when you get an email link to click on. This takes you to an option to retain what you have already done but that side of the option doesn't work so you are forced to go through the whole set up again. I am not religious so I said it wasn't important to me in my partner. I get to the end of the questionnaire about 30 minutes later (whole process over an hour) and their brilliant computer programme suggested I would be better off on a religious dating site and made some suggestions for religions that I have no knowledge of or desire to join. It didn't seem to matter to 'it' that 'it' suggested both Christian and Jewish faith. I figured I needed to go back to correct a mis-type, I find there is no way back and no contact button to let them know. So then I look for reviews and find that in addition they have no members... I wonder why? I don't know about you guys but I'm off to the Synagogue. Lol Oh by the way I clicked thank you to the one positive review on here by mistake too. I'd like whoever paid you to write that review to deduct it. Lol. Thank you to the rest of you who have obviously suffered at their hands. Sharing your pain has done some good... maybe I'll try a Mosque lol lol
Date of experience: May 30, 2018
This site is definitely not worth it. Very few matches that are local. Anyone can join, so it's certainly not elite. It is a step up from free sites, however not by much. Very disappointing!
Date of experience: April 13, 2020
The worse dating website ever! Plus there is no customer service to call. They overcharged me, they promised to refund it. Instead, they charged me again. Now I have to dispute with my credit card.
Date of experience: March 5, 2022
What a waste of money and Time!. Used filters that was on this site and still had a poor selection of men to choose from. Very disappointed!
Date of experience: June 29, 2023
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