EliteSingles has a rating of 1.1 stars from 555 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EliteSingles most frequently mention customer service, fake profiles, and credit card problems. EliteSingles ranks 650th among Dating sites.
This company does not typically respond to reviews
Elite singles are not scammers that is why I am correcting my review here, yet they are not clear that they only serve US clients, it is not an international service, they do not have a mobile application. You meet non matching profiles. The finance are very reluctant to reply so for a quick response I finally reached this email *******@elitesingles.com My advise don't waste your money over paid dating sites, there are lots of free apps to check.
I paid almost $80 for one month subscription! I don't believe, it doesn't even match me with the correct people. Why it is advertised that it is one of the best apps for professional singles. It's so expensive even for $5!
Do NOT waste your time, they take your money and do NOT deliver. Your options are limited, you are given less than a handful a day and they are no-where within your selection criteria showing there is no point to filling out the questionnaire. DO NOT USE ELITE SINGLES.
Tip for consumers:
Refund in 7 days - you have not even had time to test the product properly!!!!!
Date of experience: March 2, 2021
Just be careful... I subscribed for one day and I didn't like it... it doesn't seem real. Never answer and I just lost my money there.No customer service.
Date of experience: June 5, 2020
Good evening ghuys I need a simple chat meet
Et honest honest and understanding and patience carrying
Date of experience: April 9, 2023
I used EliteSingles for 3 weeks to give it the benefit of the doubt. In my third week of use, I was noticing the profiles of individuals that tried to connect with me disappeared. I was then conversing with someone for a few hours and I noticed what he was saying to be was very cliche and not unique. I then realized I was talking to a fake person. Talking to fake people on a dating website is very scary and dangerous, especially in an age when identity theft is extremely high. I filed a dispute with my bank and they honored my request to receive the full 6 month premium membership back. I suggest everyone do this, if they are unhappy with EliteSingles because they will not refund your money. This way, if enough banks know they are suspect, they will be forced to go out of business. EliteSingles is now threatening to contact collections for their premium membership. I told them they would have to deal with my bank. They have almost 400 negative reviews against them at this point. They are most definitely a scam company.
Tip for consumers:
Avoid EliteSingles at all cost!
Date of experience: April 4, 2022
90% of my matches r from the states... totally impossible because of covid. The other matches are not what I filled out on my form. AND I paid money for this crap. Very dissatisfied
Date of experience: December 10, 2020
No customer service: no email, no form, no phone number. Matches were awful and outside my parameters.
Tip for consumers:
Run away!
Date of experience: September 12, 2023
Even after cancellation, they charged my account automatically as if it was renewed
Answers from customer service were standardized and not addressing the issue
Date of experience: February 13, 2022
The title of this dating app is hilarious. The majority who've contacted me are NOT highly educated, they live hundreds of miles away even though I put distance is important, they are 10+ years my senior even though I put age is important and I'm tired of seeing profiles who supposedly "match" but don't have photos. As always there's scammers on here because as with other dating apps Elite offer FREE introductory. This is not fair to us interested payers! How do photos of David Walliam (British actor) get approved?! What really annoys me about this site is when reporting a scammer, it's more difficult than other sites I've been on. In addition when I tried to do a review by google it's a joke. I spent 25minutes researching where to give Elite feedback so thank you Sitejabber! Seriously regret signing up for this site but I've paid the 6 months so will see let it expire, just because.
I followed the reviews/top 10 dating apps on google to make a choice what to use and Elite was listed as number 1. Shows that reviews aren't all that honest. Members: If a profile has commas with no space after the next word, misspelling, sentences that jump from one subject to another, have the words liars, cheats, and only have 1 photo, please swipe left. Anyone with a profile of errors is either not serious or a scammer.
Extremely disappointed!
Date of experience: December 30, 2019
I just tried to cancel the auto renewal of my brand new membership and they appear to be canceling the whole thing. So it looks like I just threw $179.00 out the window!
Date of experience: February 3, 2016
I am not sure whether this is a scam, or whether this is a real company. There is no phone number or email for this company. I have singed up after reading that this is a good dating sites. They changed me $173 before even allowing me to go on the site. Once I did, I found out that the men then connected me with have nothing to do with the qualifications that I have noted looking for. They are asking you hundreds of questions, to make you believe that they would do the right match, but while I was asking for a man 5'9" or taller, then matched me with men 5'6"; asked for Jewish, and they matched me with Christian; asked for professional and they matched me with blue collar. There is no place to call to complain, no email. Nothing. They just charge you and then do not provide the service they describe as providing. This is a scam and hope that not many people will fall into the trap. When I called Paypal to get the refund, I was told that the small printe covers Elite and allows them to charge people for a service not provided.
Date of experience: February 8, 2019
Elite Singles is a horrible platform. Do not even waste your time to pay for a membership. I joined this website based on the encouragement of a family member of mine. Not even two days after signing up I noticed my messages weren't sending. I kept getting an error message.
This went on for days. I logged in from two different device and still had the Same problem. I got frustrated and asked for a refund because the site doesn't work. They told me they can't process a refund because my payment was made to Google.
I figured I already paid for 6 months let me continue to try sending messages. Days on end thus continued. At this point I am not even getting any matches. I reached out to them once more. They wanted me to send my government issued ID to them. They informed me my account was blocked. Unbelievable. I did not even exchanged cell number with anyone on the app. How could the system detect fraud.
At this point I went ahead and basically cut my losses. I canceled my subscription. That way it wouldn't be renewed after the 6 month. Today I got a message saying Elite singles have deleted my account. They also sent an email saying no system ID perfect and I can create a new account and they will give me one month free. Why would I want that. When I paid for six months service that I wasn't able to use. I wouldn't encourage anyone in America to sign up to this platform. Use apps that are based in America.
They also informed me that after my one month free trial is finished. I can go ahead and subscribe once more. I guess they want me to pay for another 6 months subscription so that they can block my account again before I even start using the platform.
Horrible app
Horrible customer service.
Stay away from this platform.
I had the worse experience ever.
Date of experience: June 15, 2023
This site is full of scammers, hustlers, gold diggers an sugar daddy hunters. There has been no replies from these so called females, I have been sent photos of guys. This site is a complete SCAM SITE FULL OF HUSTLERS, TERRABLE, TERRABLE SITE----IS A RIP OFF---
Date of experience: February 3, 2022
I regret enrolling in this and wouldn't recommend it. It's almost impossible to contact the company and the website is a impossible never-ending labyrinth.
Date of experience: December 6, 2020
I had originally intended to join EliteSingles, because I was simply sick of the Predators, Parasites and Prostitutes of POF. However after a very annoying hour of personal questions trying to extract as much information useful to advertisers and spammers, as possible trying to create a profile and simply see the site. I was then requested to pay up and be locked into a direct debit without once having seen the site or any profile. I presume the reason that my time was wasted so much, with the utterly pointless questions was "The Sunk Cost Fallacy"
EliteSingles is simply a scam site to extract money. I have not created a profile and have not paid. However I have been constantly spammed by EliteSingles through numerous email addresses they use. To give you an idea of how bad - 11 different spam email addresses within 2 days that I blocked, before leaving this review.
I would suggest that if you want to constantly be bombarded with spam, have your bank account emptied and never meet anyone join EliteSingles.
Date of experience: November 16, 2019
I joined Elite Singles based on the fact that they were for professional and educated singles. It was way more expensive than any other dating sites that I had tried, but I decided to take the risk believing that their fancy algorithm and professional and educated group of subscribers would be better. The first challenge I had was that my profile went live without being approved so there was no picture and half the information was missing. Then they rejected my occupation. I am a certified Reiki Practitioner and I have my own Practice. I am proud of my occupation and the services that I offer in my community. Using the app, I couldn't get an email or any online access to customer services. When I canceled the auto renewal of my subscription I got an email and then raised the challenges that I had experienced and was told by the customer services agent that I should choose an occupation from the drop down list - which doesn't have Reiki at all. The emails went up and down, but essentially they recommended that I just put any occupation that is on the drop down list on my profile. Unethical and zero integrity. Not to mention the precocious demeanour of the subscribers - but I can't hold Elite Singles responsible for the rudeness of it's subscribers. If you are looking for natural and interesting and kind human connection then Elite Singles must be avoided. It is quite frankly the worst dating site. Tinder is better than Elite Singles.
Date of experience: August 13, 2020
If you have someone that messages you that says the had a friend look at your profile on their account it's fake. They'll say their friend was "intrigued with your profile" They describe this friend's supposed age and how tall they are. They mentio. How beautiful this "friend" is and other nice qualities. Then they provide their email address and ask that you email them. At the end the originator of the message says they are about to close their account and that they found success and are getting married. Then they close with "If I cand find successs then you can too" or to that effect. I've emailed a few of those "perspectives" and when you ask certain questions that should be easy to answer they never reply. I even tried a phone number that ended up being bogus. So watch out! People out there are trolling these sites and playing games with your intent to find a friend. Best thing to do is to ask for the "friend's" phone number at the start to see if it's provided. If you get into an email conversation just ask to call them and see what happens.
Here's how to turn this company in to the FBI. Since there is a cost for service and to me there is fraud involved, there is a site called IC3 - "The mission of the Internet Crime Complaint Center is to provide the public with a reliable and convenient reporting mechanism to submit information to the Federal Bureau of Investigation concerning suspected Internet-facilitated criminal activity".
Yep folks! Here's the link: https://www.ic3.gov/default.aspx
Good Luck
Date of experience: May 24, 2022
Beware of auto renewal of subscription, with price variances from website / apps. Would not recommend this to anyone.
Tip for consumers:
Try other sites, don't waste your time here.
Date of experience: September 25, 2022
Real reviews had two telephone numbers but no first meets hence its a fail the matches were too far away and many were fake accounts.
Date of experience: December 12, 2017
I have had 43 scammers and over 100 fake profiles sent to me none of them respond. I would never spend the money again on this site.
Date of experience: August 19, 2020
Link to "contact customer care" is missing, one link just sends you around in a loop. Profile edits not approved, only marked "in review" for weeks.
Date of experience: August 25, 2020
Highly educated, successful, or professional. Don't waste time or money. No customer service! Scams and junk Galore. Zero is too high
Tip for consumers:
Don't!
Date of experience: June 25, 2022
I can easily show how to identify a fake dating site - without spending a PENNY
( 1) Create a very basic Profile - as little as you can get away with ( 2) no photo
( 3) just a little few words in ' about you ' like looking for fun / love etc
- create free account ( don't pay for membership!) - now do NOTHING
If you start to get inundated with ' hot ' messages or views - within a day ( or usually an hour)
Then alarm bells should ring -
I joined this site - didn't create a great deal in my free account - and was given several messages within
A few hours - I did some detective work - and in East Scotland on the Profile - there was a Lady Minister -
Who was supposedly ' looking for love ' - found her online - and guess what - married in early 2020 ( this is April 2021) - if she had created the account - ( a) she would have deleted it by now ( b) she would NOT have used her Church of Scotland profile next to a Church Door in a press release
I took the hint from the very few reviews and swiftly deleted my account =
Want love - Try Tinder, PoF or Match.com
Tip for consumers:
its a scam
Products used:
Shoes, jackets, belts, cosmetics, etc.
Date of experience: April 13, 2021
I find this dating site very disappointing as most matches do not have photos available and photos are key.
Date of experience: July 24, 2019
I bought a 6 month membership and in that time the site "matched" me with hundreds of members, however, the majority had nothing to do with my preferences. In spite of setting up the preferences I chose, my experience was that that it seemed the site just claimed every member to be a match of some varying degree.
Not only are you emailed and notified about unsuitable matches, but all matches appear in one long thread. Not 30 per page, etc. No, they are displayed in one never ending scroll. There is really no way to shift through them with any efficiency. There is no way to categorize "maybe's" to refer back to later. Your only choices are to "favorite" someone (which they will see on their end). Which I fell is premature if you are starting out with 400 people and trying to narrow it down (since they don't follow your preferences), or just flat our block those who aren't actually a good fit (which takes several clicks per match and is time consuming). There is no way to scroll down and delete multiple users at a time (like quickly eliminate all those who are 20+ years past your max age range). Also once you scroll past the first 30-50 profiles, the site starts freezing up, you loose your place and have to start over again. No guarantee they will be in the same order when you come back.
I gave 2 stars for poor site design (poor app as well, doesn't sync currently with the website) and HUGE waste of time. I'd rather have a few matches and have them actually REALLY be a match. As you can see in the photo, there are really no filtering options, and even those that are there don't work (photo/no photo).
There need to be more preference categories, and they need to be adhered to, and presences should be private to only yourself, or at least if you are doing a search.
There need to be more filtering criteria, and more ways of sorting/categorizing/deleting or achieving.
It is a waste of time and money as it is now. I wish I could get a refund but of course I had to pay the 6 months as one lump payment up front. Now I know why...
Tip for consumers:
You'll spend a huge amount of time shifting through profiles which are not actually a match to your preferences and really no way to filter them as you do.
Date of experience: December 20, 2021
There is nothing elite about this match service. The matches are always off base and the pool of possibilities are limited. Don't waste your money.
Date of experience: September 25, 2019
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