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    EliteSingles

EliteSingles

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Overview

EliteSingles has a rating of 1.1 stars from 555 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EliteSingles most frequently mention customer service, fake profiles, and credit card problems. EliteSingles ranks 650th among Dating sites.

  • Service
    207
  • Value
    215
  • Quality
    214

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Positive reviews (last 12 months): 0%
Positive
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0
Negative
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How would you rate EliteSingles?
Top Positive Review

“Elite singles not scammers by experience”

Lucky Y.
4/9/21

Elite singles are not scammers that is why I am correcting my review here, yet they are not clear that they only serve US clients, it is not an international service, they do not have a mobile application. You meet non matching profiles. The finance are very reluctant to reply so for a quick response I finally reached this email *******@elitesingles.com My advise don't waste your money over paid dating sites, there are lots of free apps to check.

Date of experience: 4/9/21
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Top Critical Review

“Waste of money”

Zeinab A.
10/21/24

I paid almost $80 for one month subscription! I don't believe, it doesn't even match me with the correct people. Why it is advertised that it is one of the best apps for professional singles. It's so expensive even for $5!

Date of experience: 10/21/24
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Reviews (555)

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elite singles (97) customer service (83)
Thumbnail of user robertv710
New York
1 review
1 helpful vote
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February 12th, 2021

I set a 50 mile radius. The majority (90%) of the daily matches are a hundred miles or more from Syracuse NY.

Tip for consumers:
There are other dating sites so choose wisely except EliteSingles

Service
Value
Quality

Date of experience: February 12, 2021

Thumbnail of user johns10828
California
1 review
0 helpful votes
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April 3rd, 2022

Those who say awful, horrible, waste of money, crap site... are CORRECT. THE WORST place to meet people. They should be shut down. Bunch of thieves.

Date of experience: April 3, 2022

Thumbnail of user marthac829
New Hampshire
1 review
0 helpful votes
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October 24th, 2021

Elite Singles provides matches for you. You can't go looking. One element they use is a personality profile questionnaire. Not only is that an obnoxious off base semi-psych serious of questions to fill out, NOBODY but nobody ever looks at it. Would you trust a self rating from someone looking for a match on a dating site? Why bother, they all rate themselves as kind, generous, wonderful people anyhow. And PS: everyone there is looking for their "soulmate" but many do not post a photo or even say anything personal about themselves (it's all generic - who can say no to a wish that no one would ever go hungry again?) - MUCH LESS do people here seem to make the effort to actually connect. Using a telephone seems to be a real phobia, never mind arranging to actually meet that soulmate.

They also want photos - really! That seems to be the highest number of submissions bec they can avoid fees. But can a fully paid member filter out those without photos? It would be simple. But Elite Singles does not let you do it. Then when you delete those, they popup asking "why"? Duh. You will spend an inordinate amount of time deleting people without photos one by one. If someone does not want to submit a photo to a dating site, does that not make you wonder anyhow?

Then you are able to specific preferences. But Elite Singles doesn't follow them. So why bother? I live in Boston and asked for a small radius (I also happen to hold an advanced degree) - so why am I getting high school educated truck drivers from Maine? Am I missing my soulmate?

Last, Elite Singles puts "In Review" next to some of your profile information. Do they ever actually review? No, that's a farce. Some of my most innocuous information has been "in review" for six months. So do not believe that Elite Singles is doing anything to verify a single scrap of information posted. You are going to have your frauds and scammers like everywhere.

Now they are sending me the same people I already rejected. Within the first six months, we are into recycle. Does not speak well. I have canceled. There is nothing elite here.

Date of experience: October 24, 2021

Thumbnail of user jamesl2070
Texas
2 reviews
4 helpful votes
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October 25th, 2022

I really don't know where to begin. This site is lousy with scam and scam artists and they don't seem to be able to (or even care to) do anything about it. On the first day this lady (?) sent a message saying she was getting off the site but wanted to introduce me to a friend of hers. I must have seen that at least 20-30 times and the script would hardly change, and you report them and they take them off. In other words they wait for their customers to tell them somethings wrong rather than try to you know be proactive about it and try to catch it before it bothers said customers. Must be a lot cheaper that way! But oh if you try to change anything in your profile, intense scrutiny then. Yeah they're really looking out for folks! The coup de grace so to speak was last night. Someone hacked my account! Yeah the $#*! took down all my pics save one, a nice scenery shot s/he must have liked. But the really fun part this social misfit contacted something like 80-90 women on the site, mostly smiles but some very weak attempts at conversation, WITH MY ACCOUNT! Let that soak in. I was completely gobsmacked that their security could be so f'in lousy! And of course I let them know about it and of course they did nothing. So I began contacting some of the ladies this $#*! contacted telling them it wasn't me that had contacted them but rather said $#*!. And you can probably guess what happened. They kicked ME off because I was giving them bad publicity or something. Just telling the truth and trying to be honest, something the people who run this site know little or nothing about! Please take my advice, DON'T GO THERE

Tip for consumers:
Do your homework. Don't succumb to their initial come ons. Please don't make the mistake that I did, of joining this particular site. I can just about promise you'll regret it, as I certainly have!

Service
Value
Quality

Date of experience: October 25, 2022

Thumbnail of user johng5297
Canada
1 review
1 helpful vote
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August 15th, 2022

Total waste of time and money, there are a lot of fake profiles on this site.
When I complained about it my inbox went nuts, again all fake profiles!

Tip for consumers:
Just don't!!

Service
Value
Quality

Date of experience: August 15, 2022

Thumbnail of user maylyndae
Virginia
1 review
1 helpful vote
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September 8th, 2022

I joined Elite Singles as I am new to the area and thought it might be a good way to meet new people. I was disappointed with the sections in my area, this has nothing to do with Elite Singles. I was caught off guard with the number of fake listings that were mixed in. They wanted to connect on another company platform after the first Hello. The reason I felt they were fake is because they all use the same verbiage on each response. I canceled my subscription weeks before they next payment was due and received an email it was cancels. I checked my profile, and it reflected cancel and no longer viewable. I had the good sense to edit my profile so personal details and pictures were removed. Much to my surprise Elite Singles charged my account after I did everything correctly to end, remove my profile from active status. I requested several times to receive a credit for the amount not authorized to charge. I did get an email from Elite Singles Berlin, Germany saying they could not find my account and to forward the following to them for review:
*The name on the credit card used
*The last 4 digits of the card
*The amount
*The date the payment was made (as it appears on your bank statement)
*The full payment reason on your statement
*Your Google Play reference number (if applicable)
*The invoice ID or email address linked to your PayPal account if your payment was made via PayPal
*A scanned copy of your bank statement, or a screenshot on which the transaction is clearly visible, would be a great help. You can add it as an attachment to your reply.
*****I guess I can say goodbye to that transaction.

Major red flags. Nobody in their right mind would hand off access to their finances to another country. There is no phone number that I could speak with someone, only email. My advice is beware of Elite Singles and its sister companies. I went into it with an open mind, I'm not surprised it ended the same as another site I used years ago. I would say if you can afford it and are looking to meet someone for a long-term commitment or marriage, reach out to a true matchmaker.

Tip for consumers:
Buyer Beware.

Products used:
I tried the local service near me and was just a disaster almost from the get-go.

Service
Value
Quality

Date of experience: September 8, 2022

Thumbnail of user carolev27
Canada
1 review
0 helpful votes
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June 1st, 2020

First, they mislead you when you subscribe in comparing prices with say annual... why would a site that is so successful have annual membership? If you're so good at matching people, why would I need to be on this site for a whole year? So, the very fact that they have annual membership is kind of a tell that the service suck, and I missed this hint so please, do not do the same. Then I did not really think twice and clicked on the cheapest option. This is the annual membership and they charge a whole year, not monthly charge "guaranteed" for 12 months. Try to get your money back and you find that the prerequisite to work there is to be an $#*!. Then you may be playful and keep the subscription and there is NO ELITE on that site... in fact, I don't know what's elite at all. It's misrepresentation. A few clients perhaps are, but definitely not the service for sure. Matching is a concept they don't understand (other than perhaps smoker status). If you know what you want or don't want, you'll be sure to find absolutely no way to filter this. You want (or don't want) kids, you cannot filter automatically who has the same goal as you on that. It filters NOTHING for you and so it matches you with everybody... My point is it's not elite, it's not even single in some cases, it's not easy to communicate with others on this platform, it's expensive and it has the look of an insurance company's website... it's not a fun experience and please do not make my mistake, move on to another service instead of wasting your time and money on this site... Btw, I selected a star because I have to... I'd select none if I could. At least the definition of 1 star is "Doesn't get any worse than this. Stay away!" and that summarizes well enough the experience.

Date of experience: June 1, 2020

Thumbnail of user svetlanak18
New York
1 review
2 helpful votes
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July 4th, 2019

The site does not work! Scammers! I would really like to sue them! I registered on this site and paid for 6 months.

Date of experience: July 4, 2019

Thumbnail of user bennyc31
Oregon
1 review
2 helpful votes
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July 10th, 2019

You will spend a lot of time giving them data and before you can even check out the site you have to pay

Date of experience: July 10, 2019

Thumbnail of user catheym4
South Carolina
2 reviews
7 helpful votes
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February 25th, 2020

I was expecting "elite," NOT EVEN CLOSE! This site is a waste of money. What a shame. I could find similar matches at a local bar... or truck stop.

Date of experience: February 25, 2020

Thumbnail of user brandong109
Oregon
10 reviews
27 helpful votes
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January 13th, 2019

I am disgusted by this website's actions.
I had spent 4+ hours making my account and after answering hundreds of question in detail I finish the account add pictures and such and find out that they ask for payment. No such thing was mentioned about paying to use on the commercial, main page or anywhere in the sign up. They do this disgusting scummy trick of making the person signing up, spend hours on their profile and once done spring 15+$ a month mandatory and the reason they don't mention payment until you are done with your profile is because they pray on the user getting attached to their profile and the time they spent on it and not wanting to lose it. I tried the "free" version which was horrible, almost no matches within 50 miles and all their pictures where blurred out until I pay money for a paid membership. SMH. I really wanted to give them a good try and after putting my credit card on the payment details I got the 15$ per month option ( 12 month membership) and they charged the card all 12 months at once instead of doing one month at a time, I then contacted the support requesting a refund and they said NO. They did something illegal and refuse to undo their actions. I now have filed a dispute with my credit card company and am waiting to get my money back. I would rate them less than 1 star but there is no lower value to rate. I was going to delete tinder for this app and was looking forward to it very much but after this I feel violated inside as I was looking forward to using this site very much. I highly recommend you DO NOT use this site or anyone they are connected to, I wish you the best of luck and I hope you find true love with a company that is honest and true to their word.

Suggestion for other alternative dating sites:

(Here are some suggestions: Pure is a hook up app that may be an interest to some of you and tinder is the best dating app thus far, I would give it a try if you have not. Good luck) Pure is paid for membership (they state that before signing up) (tinder is free and usable without spending ANY MONEY but they do have a paid option if you want to pay for additional higher quality options)

Tip for consumers:
Get a new credit card if you gave them any of your card's information. You may see charges down the line when you cancled your membership over a yeah ago. I highly suggest you do not give any of your information to them as if you do not pay they will sell your personal information so either way they will make money off you in one way or another.

Service
Value
Quality

Date of experience: January 13, 2019

Thumbnail of user kennethh649
Arizona
1 review
1 helpful vote
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February 27th, 2020

Whatever good this site claims is all paid acting. This site sucks and wont refund you for the suckery. Dont be fooled as I was.

Date of experience: February 27, 2020

Thumbnail of user candicej87
Texas
1 review
1 helpful vote
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August 13th, 2022

NO RESPONSES NOTHING COMPLETE WAIST OF MONEY LET ME SAVE U THE AGGRAVATION AN MONEY DONT DO IT I REACHED OUT FOR A REFUND DINT HAPPEN SO I PRETTY MUCH THREW MONEY OUT THE WINDOW

Tip for consumers:
STAY AWAY

Service
Quality

Date of experience: August 13, 2022

Thumbnail of user chrism3423
Australia
1 review
0 helpful votes
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August 3rd, 2022

They keep taking your money after you cancel. I cancelled last year and they took 3 more payments and refuse to refund

Tip for consumers:
Do not join as when you cancel they will keep taking your money

Service
Value
Quality

Date of experience: August 3, 2022

Thumbnail of user garyl844
Texas
1 review
1 helpful vote
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October 7th, 2021

This is a scam which posts fake or disturbing profiles & you have no way of browsing! They only let you see the profiles they select! IT'S TERRIBLE, DON'T JOIN THIS!

Date of experience: October 7, 2021

Thumbnail of user fedupc7
Illinois
2 reviews
1 helpful vote
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July 21st, 2023

I have not had an Elite Singles (full account for years). I looked at the sight and what it offered and never really used or pursued it as the profiles looked fake and it was expensive.

This week (7/16/23) I got an email saying my Elite Singles data/profile was possibly compromised. I was surprised becuase I was not even subscribed to it.

I notified the "service" link provided to remove all profiles, data (test and production enironments) and all data and pictures related to me.

The next couple days 7/20/23 I got a nasty email (attached) and below saying my profile and data was removed bacause if lied on my profile and was posting demeaning comments. I HAVE NOT EVEN USED this site!

Something shady going on - REPLICATING and using my data withour permission in systems and sites is wrong!_____

Ear EliteSingles user,

To ensure the highest level of quality and reliability for our members, the EliteSingles team monitors the photos and profile information of all members.

At the time of registration the customer agrees to our Terms and Conditions, and thus assures that the data given is the truth and describes them personally. The customer also assures that they will not use any defamatory, offensive or otherwise unlawful material or information.

Since you have failed to uphold these standards in your profile, and have made false statements about yourself or defamatory or offensive comments, you have gone against our Terms and Conditions.

Therefore, in the interest of our other members, we have decided to delete your profile with immediate effect. Any current paid membership with us has been refunded. If you have ever had a paid membership with us, please note that for tax purposes we are obliged to retain some data concerning your purchase, for the period required by the current legislation. This data is however blocked, until it is finally deleted.

If your e-mail address has been misused to sign up, please forgive the inconvenience. The account has already been deleted.

Yours truly,

The EliteSingles Team

Tip for consumers:
I have not had an Elite Singles (full account for years). I looked at the sight and what it offered and never really used or pursued it as the profiles looked fake and it was expensive.

This week (7/16/23) I got an email saying my Elite Singles data/profile was possibly compromised. I was surprised becuase I was not even subscribed to it.

I notified the "service" link provided to remove all profiles, data (test and production enironments) and all data and pictures related to me.

Service
Value
Quality

Date of experience: July 21, 2023

Thumbnail of user annea349
Virginia
1 review
0 helpful votes
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June 9th, 2022

You must pay for a year up front and can get a refund only for 3 days after signing up. Do not honor your criteria.

Tip for consumers:
Must pay for a year and there is no refund except in the first 3 days.

Service
Value
Quality

Date of experience: June 9, 2022

Thumbnail of user kayb317
Colorado
1 review
1 helpful vote
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January 16th, 2021

They take your money and then try to push you into upgrades. They won't respond to their crappy apps disfunctions. Do not join

Tip for consumers:
Do not sign up waste of money

Service
Value
Quality

Date of experience: January 16, 2021

Thumbnail of user rominaa8
California
1 review
3 helpful votes
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November 6th, 2021
Verified purchase

I met a guy called James Mullins he is a fake personality - Watch out for him- This site doesn't check!

Tip for consumers:
be very careful who you meet is real.

Service
Value
Quality

Date of experience: November 6, 2021

Thumbnail of user vanessam581
Canada
1 review
0 helpful votes
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January 2nd, 2022

They pretend that they very serious website but there are no body to date. The price is very high but no effect. Wasting your time and money.

Date of experience: January 2, 2022

Thumbnail of user amarpreets1
Washington
1 review
1 helpful vote
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January 3rd, 2020

Its a trap, absolutely useless and not only can you never contact them, you absolutely cannot cancel subscription.

Date of experience: January 3, 2020

Thumbnail of user rickb587
California
1 review
0 helpful votes
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June 28th, 2020

Unless you have a degree or higher income bracket, you will not meet their "level" of standards. Not a Pretty Woman scenario.

Date of experience: June 28, 2020

Thumbnail of user mom184
Canada
1 review
5 helpful votes
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December 17th, 2019

They atvertise themselves online as free, but when you get through the entire profile you can't go any further until you pay

Date of experience: December 17, 2019

Thumbnail of user annb682
California
1 review
1 helpful vote
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February 18th, 2020

Stole my money and charged me for memberships I did not request they have not answered me i sent several emails

Date of experience: February 18, 2020

Thumbnail of user deemart443
New York
1 review
0 helpful votes
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May 11th, 2023

Do Not Bother
Expensive and Awful
Half the people dont have pics and the other half are scammers. HATE THIS SITE

Date of experience: May 11, 2023

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