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    EliteSingles

EliteSingles

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Overview

EliteSingles has a rating of 1.1 stars from 555 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EliteSingles most frequently mention customer service, fake profiles, and credit card problems. EliteSingles ranks 650th among Dating sites.

  • Service
    207
  • Value
    215
  • Quality
    214

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
20
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120
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How would you rate EliteSingles?
Top Positive Review

“Elite singles not scammers by experience”

Lucky Y.
4/9/21

Elite singles are not scammers that is why I am correcting my review here, yet they are not clear that they only serve US clients, it is not an international service, they do not have a mobile application. You meet non matching profiles. The finance are very reluctant to reply so for a quick response I finally reached this email *******@elitesingles.com My advise don't waste your money over paid dating sites, there are lots of free apps to check.

Date of experience: 4/9/21
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Top Critical Review

“Waste of money”

Zeinab A.
10/21/24

I paid almost $80 for one month subscription! I don't believe, it doesn't even match me with the correct people. Why it is advertised that it is one of the best apps for professional singles. It's so expensive even for $5!

Date of experience: 10/21/24
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Reviews (555)

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elite singles (97) customer service (83)
Thumbnail of user jos589
GB
1 review
0 helpful votes
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February 14th, 2024

So, they told me I need to expand my preferences. 100 miles isn't unreasonable. So, they match me with Scotland 300 miles away. They match me with people 20 years younger. The list goes on. I think they're desperate for members so chuck out everything they can muster

Service
Value
Quality

Date of experience: February 14, 2024

Thumbnail of user priscillao83
Arizona
1 review
1 helpful vote
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April 4th, 2023

Paid for a 6 month memebership thinking it would be a good site to meet someone. Most profiles don't have pictures and they match me with people from out of state. I tried contacting them. Couldn't get a refund but they won't charge me to continue my membership after it expires. Not worth that much money. Or actually any money. There's better free sites

Service
Value
Quality

Date of experience: April 4, 2023

Thumbnail of user renatet7
GB
1 review
0 helpful votes
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September 26th, 2023

Avoid these people at all costs! They are borderline scamming people. They will auto renew your subscription without letting you know. When you tell them they say tough luck. They even go to the extent of sending you harassment emails. Cowboys!

Tip for consumers:
Avoid at all costs!!!! Scammers

Service
Value
Quality

Date of experience: September 26, 2023

Thumbnail of user dorothym1203
Texas
1 review
1 helpful vote
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March 29th, 2023

Very few matches, none meet the criteria specified in my profile. Although I cancelled on time, they played the back and forth with emails until they claimed I missed my deadline and refused a refund. See the pictures I dubmitted- I vabcelled on the 24, on the 26 they are claiming my 72 hours had elapsed. This is quite simply a scam. Avoid them.

Tip for consumers:
Look somewhere else, this is worthless.

Service
Value
Quality

Date of experience: March 29, 2023

Thumbnail of user rodgery8
GB
1 review
0 helpful votes
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June 9th, 2023

You should have seen the TV ads.

Honestly do people think they are elite to be on this site.?

People wirh zero qualifications not that it's an issue but when they put 1 or 2 words you know its playing on people's drsparation to get a date.

Had a couple. People nice but it's a rip off.
All this zbS about algorithms... Please who falls for that crap..

Service
Value
Quality

Date of experience: June 9, 2023

Thumbnail of user shellyj117
Massachusetts
1 review
2 helpful votes
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January 3rd, 2023

I literally never even heard of Elite Singles until today when I seen they took money out of my bank account. They took $127 out of my account and then when the bank caught them they put it back. I'm unsure of how they got my bank numbers, but from what I read there are plenty of scammers on the website so I'm not all that surprised.

Date of experience: January 3, 2023

Thumbnail of user tetet
Florida
1 review
0 helpful votes
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May 2nd, 2023

I signed up and made my profile and put my credit card information a lot of times and I still cannot get through. So I can't see messages and other people's faces. And if I do get a message it's someone send me a smile that the only thing I see.

Service
Value
Quality

Date of experience: May 2, 2023

Thumbnail of user mf472
Florida
1 review
0 helpful votes
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June 26th, 2023

I just joined on Friday and canceling on Monday. It is a total scam! I live in Florida and I have gotten a handful of men who live in Fla. I am getting men from MO, TN, AL it is ridiculous. The photos are super tiny when they come in. The "profile" of your personality from their intake could not be more WRONG and off base. You have three business days to cancel in Florida and I am within. If I don't get my dough back I am reporting them to the regulatory agency of these businesses. Don't accept crap. If you do, that is all you will get.

Tip for consumers:
They do not make it easy to get a refund at all! It is impossible. Cancel your cc. The only thing you can do is cancel reactivation of subscription. Plus, if you do spend an hour researching and get a tele number it doesn't work.

Service
Value
Quality

Date of experience: June 26, 2023

Thumbnail of user lurissac
Texas
1 review
0 helpful votes
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August 22nd, 2023

You can't just search through all the profiles. You only get to see the ones they send you. They pay no attention to what you are looking for. You only see profiles of other who have paid not the ones who made profiles without paying. Worst money ever spent.

Tip for consumers:
I wish I would have done my homework before I spent all that money. They are such a scam

Service
Value
Quality

Date of experience: August 22, 2023

Thumbnail of user hollyc680
Washington
1 review
0 helpful votes
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July 2nd, 2023

Do not join! They find sneaky ways to hide your membership, i thought I cancelled right after I joined so it would not be renewed, and somehow they found how to not make it show up on your subscription list, so I thought the cancellation went through and all good. Nope, they renewed for $250, and after searching the site for 20 min and googling how to cancel, I finally found this online form you have to fill out. There is a number you can call but the call center is closed, so it's impossible to get ahold of someone. They find sneaky ways to hide your membership and really hard to correctly cancel. And the site has terrible matches, and no different people than other sites. Not worth the headache!

Service
Value
Quality

Date of experience: July 2, 2023

Thumbnail of user conorg14
Ohio
5 reviews
0 helpful votes
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September 26th, 2023

I paid for a 6 month subscription. It gave me full access to everything,it gave me the option to stop auto with withdraw so I did, I didn't wanna automatically renew to charge my card once my subscription was done. Once I did that,it cut me off full advantages of the site. $106.00 Waisted, that is a bad site. Lots of fake profiles.

Date of experience: September 26, 2023

Thumbnail of user jennac225
California
1 review
1 helpful vote
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July 29th, 2023

I suppose I shouldn't be surprised at how many fake profiles there are and how little the company seems to care. The site shares profiles with their sister company, Silver Singles, and sends matches that are at the opposite end of the spectrum from elite or educated or professional. When questioning them about the profiles, they just ignore the comments. Profiles without pictures, multiple profiles from the same scammer, multiple profiles using the same pictures grabbed off the internet, profiles without any commentary - all scammers. And I wouldn't be surprised if the company was making up some of these though they deny it. Such a waste of time and money - but good for a few laughs at how stupid some people think others are.

Tip for consumers:
The site is full of scammers and the company does nothing to stop them.

Service
Value
Quality

Date of experience: July 29, 2023

Thumbnail of user kayk331
Oregon
1 review
0 helpful votes
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December 31st, 2023

Thee absolutely worst dating site I have been involved. They continue charging you after you cancel and the worst is I was just fraudulently charges apppx. 278.00 by them when I have not been on their site and have canceled their service a year ago. I have filed a complaint to the Consumer Financial Protection Bureau, PO BOX *******, Washington, D.C. *******.

Tip for consumers:
The company has no integrity. I would rate less than one star but the app. won't allow me to.
I have filed a complaint with the Consumer Financial Protection Bureau and so can you. They clearly cannot self regulate.

Service
Value
Quality

Date of experience: December 31, 2023

Thumbnail of user ritas689
Australia
1 review
0 helpful votes
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June 27th, 2023

They try to pass themselves as elite for professionals and this is totally false.
Signed up for only six months to try it out and then stopped using the site as it was not useful.
They selected automatic renewal and took my money without first notifying me. I told them I canceled and did not want to continue the site but they would not give me back my money. Soon as you decide to sign up make sure that you straight away unclick automatic renewal.

Date of experience: June 27, 2023

Thumbnail of user allisia.timm
Minnesota
1 review
0 helpful votes
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April 1st, 2024

Do not get the premium plan! I had contact with a grand total of 8 people 4 of them were scammers. I deleted my profile in less than a month, but they refuse to refund me for the other 5 months.

Tip for consumers:
Worst dating site ever!

Service
Value
Quality

Date of experience: April 1, 2024

Thumbnail of user chieh
California
1 review
0 helpful votes
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November 30th, 2023

I exited my premium membership after 3 days. 60% of guys I had a short conversations with were scammers. I started a conversation with individuals and I got emails from EliteSingles saying that those individuals were forced out because their profiles were fake. I got 2 emails on the first day, 3 emails on 2nd day, and another 2 emails on 3rd day and I decided to exit the website. They always ask your phone number right away so it's kind of obvious that they are scammers.
The fact that EliteSIngle were catching those scammers and forcing them out is great, they are doing something about the situation but the amount of scammers on this website is bit too many.

Date of experience: November 30, 2023

Thumbnail of user markb5835
Canada
1 review
0 helpful votes
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April 15th, 2024

I notified them of the cancelation, and they continued charging - any business that does not give you an address to complain is not one to deal with. Try yourself and you will find. 86 year old

Date of experience: April 15, 2024

Thumbnail of user an193
Texas
1 review
10 helpful votes
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October 11th, 2021

The worst that ive ever got to experience. From people quality, unfriendliness of the app, unfiltered offensive profiles, blank profiles, profiles totally opposite of what you ask or hope for. Question is, everyone's complaining about the same things, all true, but how can we solve the issue, at least if we lost the money others won't. Could they be banned? It was the only transaction my CC asked me to confirm this purchase… go figure. Couple of weeks into it n already anxious how could i cancel successfully n erase the profile…who owns this company n what makes their practice legal?

Tip for consumers:
Please stay away!

Service
Value
Quality

Date of experience: October 11, 2021

Thumbnail of user simonh373
Colorado
3 reviews
5 helpful votes
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March 8th, 2023
Verified purchase

After paying a premium price for this service I have had constant issues trying to log in. The app login does not work at all. The website is clunky and not user friendly

Tip for consumers:
Unable to login to to the site or app

Date of experience: March 8, 2023

Thumbnail of user caroli429
California
1 review
22 helpful votes
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August 11th, 2021
Verified purchase

Too many people contacted me that live hours or states away despite the 30 mile radius I set. Their customer service is poor. No one called or emailed back when I expressed my concerns. They'll take your money up front fro 3 months with no refunds possible, even after you are given a poor quality service. Don't do it!

Tip for consumers:
Not worth it.

Service
Value
Quality

Date of experience: August 11, 2021

Thumbnail of user warrenh142
Oregon
1 review
27 helpful votes
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March 26th, 2021

1) Never mind your preferences, you'll be matched with whomever.
2) You'll never receive any customer service.
3) The "Support" option leads every time to "Unable to Connect". (shady!)
4) Your profile answers/descriptions will be forever "under review"... same with everyone else's, so there will be no information except for five basic facts about each person.
5) Their company in Berlin is making a ton of money, as if they set up this cash cow website and then walked away... I'm trying hard not to use the word "scam" here.

Date of experience: March 26, 2021

Thumbnail of user olgaz26
Arizona
1 review
7 helpful votes
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April 1st, 2021

Don't choose this company
Horrible
Bad "matches" - low quality
Almost the opposite of what you want or dream
The app gives you pretty much random men, who are not even 5% close to your ideal you describe! Run away

Tip for consumers:
Use a different site

Service
Value
Quality

Date of experience: April 1, 2021

Thumbnail of user amandaw1525
Illinois
1 review
5 helpful votes
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July 16th, 2022
Verified purchase

My suspicion is that the sites that rate elite highly are paid reviewers. They have horrible policies and horrible customer service. Don't let them steal your money! Stay away. Numerous accounts are fake. Matches are hundreds of miles away and you can't really tell. Maybe if you are in NYC you will see someone local. And "elite" is a joke. No offense. But I got on to get matches that were professionals and educated. I did not find many accounts with similar education and career status- and I'm not exactly a ceo myself. Overall horrible experience that was exasperated by their predatory behavior of charging my account a second time. My new goal in life is to take this shameful company down.

Tip for consumers:
Don’t use elite singles. You will lose your money

Service
Value
Quality

Date of experience: July 16, 2022

Thumbnail of user matth722
Hawaii
1 review
9 helpful votes
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March 19th, 2022

Avoid at all costs. If you think this is an 'elite' site, think again. It's infested with fake profiles, run by an algorithm that will pair you up with 'potential partners' thousands of miles away. You may even receive a few from the wrong gender! Why? Because Elite Singles is a money mill. The owners(whoever they are) don't give a $#*! about finding you a partner - once you've paid, you're on your own. Members can join for free if they restrict themselves to a 'smile', so you will be inundated with 'smiles', and left to ponder whether to call the cell number scrawled under their photos. It's tawdry, it's sleazy, and it's a rip-off.

Tip for consumers:
Avoid.

Service
Value
Quality

Date of experience: March 19, 2022

Thumbnail of user daveh1089
California
1 review
0 helpful votes
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April 11th, 2022

Initially, I was getting a few smiles/contacts from women who lived geographically within my area and were age appropriate. I now get 15-30 "smiles" a day from women across the country who are 20 to 35 years younger than I with barely a word in their profiles. Interestingly, most of the smiles come immediately after I go onto their website to look at my profile and matches. In the next 10 minutes I get 10 or so emails saying someone has smiled at me. My subscription was renewed with no warning at a very high price. I found much higher quality matches on other dating sites and would not recommend Elite Singles. Also, a few of the contacts I did get that were worthy of conversation claim they found me on Silver Singles even though I never signed up for that service.

Service
Value
Quality

Date of experience: April 11, 2022

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