EliteSingles has a rating of 1.1 stars from 555 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EliteSingles most frequently mention customer service, fake profiles, and credit card problems. EliteSingles ranks 650th among Dating sites.
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Elite singles are not scammers that is why I am correcting my review here, yet they are not clear that they only serve US clients, it is not an international service, they do not have a mobile application. You meet non matching profiles. The finance are very reluctant to reply so for a quick response I finally reached this email *******@elitesingles.com My advise don't waste your money over paid dating sites, there are lots of free apps to check.
I paid almost $80 for one month subscription! I don't believe, it doesn't even match me with the correct people. Why it is advertised that it is one of the best apps for professional singles. It's so expensive even for $5!
I am convinced that most of the profiles of men on this site are fake. After more than 300 hundred matches they sent me, I received contact from only 2, and one of those was a scammer! I have sent messages or smiles to nearly 60 of those so called matches and have received ZERO response. Furthermore, I can monitor who is looking at my profile, and there have been less than 25 who have actually clicked on my profile to open it.
Don't waste your money or your time!
Date of experience: July 1, 2019
I am a licensed professional in my field. The individuals I was interested in never responded, then several days later I would receive a "security notice" from EliteSingles that those individuals were fraudulent and suspect. The ones that the site matched me up with were blue collar workers and people whose profiles did not at all match my preferences. Although I set my distance parameters to within 100 miles from me, the website continued to re-set to 300 miles. What a waste of money.
Date of experience: July 23, 2019
I have been forced to pay for an extra 3 months membership, which I cancelled before the renewal date but apparently not fast enough! The asked loads of questions and confirmed cancellation but still would not allow me to cancel. Terrible customer service, only interested in the money... oh and I only met complete idiots! Do not fall for this scam site!
Date of experience: February 20, 2019
I signed up for elite singles, not knowing they are also silver sings as well, *******387, had 3 different (women) leave that number as a contact. Requested my money back, big ole nope on that, not their policy to
Give people's money back. They told me that they try to fix it but see ya bye bye you know.
Date of experience: June 28, 2022
I read the so called reviews about the site but they must not have been from people who tries it. More than 50 percent of the matches i received did not have photos. I was immediately inappropriately propositioned and hen I tried to quit. We are talking days. And get my money back. My request was refused. I had not choice but to wait out the 6 months I signed up for. I just received so called matched today and right away went to look at them and 2 out of 3 already had profiles removed. So essentially they are sending matched of people who dont have profiles anymore. Scam!
Date of experience: October 15, 2019
Not certain what makes this site think they are "Elite" or what they based what being elite meant. Same man, two different profiles - contacted me on the same day - No one said they had to be smart! When I called him on it, both conversations disappeared. Just one example. What a waste of money. No I go there just for the entertainment of it all, so I can get my money's worth!
Date of experience: June 15, 2020
I hardly every write reviews but I'm so frustrated with the amount of "fake" profiles on this site I just had to post. If there is only one picture, that is the first red flag it's a fake profile and a scammer. Anyone who looks appealing, isn't real or is no longer active on the site. I'm so done with this. Don't waste your time and money.
Date of experience: May 24, 2020
Their matching algorithms are inferior. Their screening criteria & filtering capabilities are quite primitive and limited. Your highest response rate comes when your membership expires. I had very poor quality contacts on this site... Save your money...
Date of experience: August 20, 2017
Horrible app and website. Cannot get in touch with anyone for a refund. They sent me a survey link upon cancellation and it said survey not available or link may have expired. Steer clear of this app/website!
Tip for consumers:
Just don’t do it!!
Date of experience: July 14, 2021
This is not an American based company, appears to be in Germany. The site responds with bots, not real people. Bots are set up as out of State profiles, so you appear to be popular, but if you respond they are cut from the system like they're doing you a favor eliminating the fraudsters. But eventually you realize its 99% fake. It's just a way to take your money.
Date of experience: August 12, 2022
Website has many glitches. Glitches were never fixed despite multiple messages of concerns to company. Security risk people deleted from website. Scary! I waited for my 3 month subscription to expire and the company charged my credit card automatically for a renewal of another 3 months for $120.00 They said it's what I signed up for. No way! Tried to get it refunded and again they said No way. Big money grabber and poor website design. NOT user friendly. Shady people on there.
NEVER< NEVER< NEVER sign up for this.
Date of experience: December 19, 2018
After registration and paying the premium membership it turned out: there are NO highly educated or sophisticated people. NOT at all as promised. Feels like a very cheap dating app.
After requesting a refund: NO response at all. No way to get my money back.
Tip for consumers:
DON'T pay for the premium membership.
Date of experience: March 18, 2022
This site is a joke. You can't even change basic info like your height without contacting customer service which, does not respond. If you want to delete account because the matches are so far off you can do that but you won't get a refund. You'll just be ignored no matter how many times you try to contact them.
My favorite was a suggestion that I be more tolerant regarding my views on smoking/drinking as I'd probably get more matches! Really? No means no and never means never.
Tip for consumers:
Refund policy
Date of experience: March 21, 2021
I joined on 12/28/22 and just cancelled my subscription. I also deleted my account/data. Why? Today I became aware of 4 fake profiles, 3 of which were interacting with mine! So Creepy!
Tip for consumers:
Think Twice!!
Date of experience: January 5, 2023
I signed up Nov 14th and noticed the site and matches were not what I expected so I cancelled the subscription within minutes by emailing them. On the contract it states if you cancel within 3 days you get your money back. No one got back to me until day later and even though it was within 3 days they still charged me and did not give me my money. You can't even call them its bull$#*! and their response time is not good when it comes to stuff like that.
Date of experience: November 22, 2019
I thought I would give this site a shot (paid ~$160 for 3 months as I did not see a one month option).
The "matching" process is horrendous.
No matter how tight you set your filters (age, distance, education, etc) they constantly would send me "daily matches" that were nothing like I was looking for.
Approximately half of the daily matches would be 5-10 years older than my set upper age limit and I constantly was matched with people hundreds of miles away (and by that I mean 2-4 STATES away despite my maximum distance settings.
You also can select a BODY TYPE which may sound shallow but we all like what we like.
And then there are the fake profiles.
When I first log onto the site, I am guaranteed to receive 5-10 instantly "smiles" from fake profiles.
So irritating.
I have tried two other dating sites and this one by far is the worst.
Do not waste your money (or time) on nothing elite about EliteSingles...
Tip for consumers:
This site truly sucks...
Don't waste your money.
Date of experience: April 9, 2022
This is the worst dating site I have ever been on. I live in OH... they sent me profiles from Canada Pennsylvania, Michigan... terrible. They also send the same profiles day after day. Beware they will not refund your money after 3 days. Getting hold of customer care nearly impossible... DON'T waste your money...
Tip for consumers:
Go to other sites...Match.com is excellent!
Date of experience: February 11, 2021
All I ever got was contacts from scammers. Several every day. So obvious. I sent an e-mail to corporate, and they denied it was a problem. They are an overseas company, by the way. I will never waste my money on them again. Ever.
Date of experience: January 25, 2022
Don't waste your time. This site is offering up singles that do not even live close to me. This morning I got a match that lived 366 miles away. Most of the matches that how up are in states next to mine. I cancelled.
Date of experience: October 12, 2021
Today I subscribe to this sites for only one month testing, for some reasons they charge me for 6 months for $230.00 so then when I tried to contact them there is no number to call, or no any customer service to help you. And also their system is very poor, you cannot even fix the gender if you change it due by accident hitting that I'm a woman and not a man, so there is no way to change it, due to their very poor system, you cannot even call them, and you cannot even email them, I had been emailing them, but no one's returning my email. It is a very frustrating sites. So I have to call my credit card company it they can help me of disputing the transaction. What a mess! Listen y'all when you look up the first reviews for them saying almost 5 stars, and that is a fake one they created, so if you scrolled it down, you can see the real reviews and it's true, very poor system and not organized. So at this time they got me, but we will see if I can get my money back.
Date of experience: February 8, 2022
Please do not waste your money!
I dont think this site deserves even one star!
You can't communicate with other profiles unless you pay. The minimum subscription is 3 months and costs over $100. They do not abide by your parameters for the profiles that you set. Many of those that contacted me where fake profiles that I believe the site set up to make themselves look better.
It is not even worth the aggravation of setting up an account!
Tip for consumers:
Go elsewhere!
Date of experience: June 18, 2021
This site does nothing to control fake profiles. There are so many fake profiles that it is hard for you to sift through any legitimate profiles that you would consider dating. I've had more than 75% of the messages I get have an email or a phone number on their profile picture to respond to which ends up being a scam for money. I have repeatedly asked the site to do something about this and to improve their security or detection of fake profiles. They only respond with form emails they give me some stupid Set of instructions to get me nowhere. Save your money as you will not be happy with the customer service or the way to say is monitored. Tell all your friends not to use this site. They do not deserve to get any money and I don't believe that they have as many new members that they say
Tip for consumers:
Don’t use it. It’s a horrible site
Date of experience: March 22, 2022
This site had numerous times they sent me emails saying they had sketchy lying reviews of illegitimate profiles. To be wary of who I had contacted me Scary. Also they say they are a highly educated site. There are men on there with only a high school education & no social skills. Misrepresenting who they are in their profile pics.
Plus, on this site you cannot search for connections even after the money you send them. You can only wait to see who they send you as a match. In my experience these matches were awful. They had nothing to do with what I said I was looking for. I met one guy who posted a pic of him driving a boat, looking young and healthy. When I met him he admitted he had disability issues and was very infirm after a car accident years before. I am a yoga instructor. He could barely walk.
Terrible site. Do not give them your money.
Tip for consumers:
Be aware that this site is not "elite"
It is just another sketchy dating site.
Date of experience: July 16, 2022
Make sure you read genuine reviews of these criminals, not the ones they produce in glossy magazines and websites.
Ethical companies clearly explain how to cancel the contract and remind you when auto renewal is about to happen, easy things to do. This outfit make cancellation as difficult as possible and there is no warning of auto renewal. That is their business plan; scam the customers. Even if you manage to cancel they still auto renew and take more money from your account. How are they still in business?
Date of experience: April 27, 2018
This site only sends matches from profiles with no pictures and they are the opposite from my preferences. From all the clients who subscribed to this site, it is hard to believe that you won't receive at least one or two good matches a month. Extremely disappointed.
Date of experience: March 10, 2019
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