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    EliteSingles

EliteSingles

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Overview

EliteSingles has a rating of 1.1 stars from 555 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EliteSingles most frequently mention customer service, fake profiles, and credit card problems. EliteSingles ranks 650th among Dating sites.

  • Service
    207
  • Value
    215
  • Quality
    214

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Positive reviews (last 12 months): 0%
Positive
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Negative
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How would you rate EliteSingles?
Top Positive Review

“Elite singles not scammers by experience”

Lucky Y.
4/9/21

Elite singles are not scammers that is why I am correcting my review here, yet they are not clear that they only serve US clients, it is not an international service, they do not have a mobile application. You meet non matching profiles. The finance are very reluctant to reply so for a quick response I finally reached this email *******@elitesingles.com My advise don't waste your money over paid dating sites, there are lots of free apps to check.

Date of experience: 4/9/21
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Top Critical Review

“Waste of money”

Zeinab A.
10/21/24

I paid almost $80 for one month subscription! I don't believe, it doesn't even match me with the correct people. Why it is advertised that it is one of the best apps for professional singles. It's so expensive even for $5!

Date of experience: 10/21/24
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Reviews (555)

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elite singles (97) customer service (83)
Thumbnail of user leahm283
Canada
1 review
0 helpful votes
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July 13th, 2021

I wish that I had done more research before I spent $250 on a 6-month membership. This is the lamest dating site I've ever used. I feel like a fool for throwing my money away. There is nothing "elite" about this site except that you have to have a few hundred dollars to flush down the toilet.

One thing I really don't like about this site is its limitations, and by that I mean the tightly limited answers to the personality test. Because of the lack of available answers, I believe that I ended up looking like something I'm not and they matched me with people who aren't to my liking. It's ridiculous. When I went to cancel my subscription, the system asks why and again, offers few options. To my mind, this site is a bull$#*! scam that takes the money and runs. Don't do it!

Tip for consumers:
A fool and their money are soon parted. Stay away and save yourself $250.

Date of experience: July 13, 2021

Thumbnail of user donnak187
California
1 review
6 helpful votes
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August 15th, 2018

This website is NOT screening the matches they send to you. I was looking for a lesbian match and was being sent pictures of men looking for women and pictures of women who are looking for a man. I'm looking for a woman with some of education at a college level and receive matches of women with only a primary education level. Trust me there is NOTHING elite about this site if you're a lesbian looking for the same. I can honestly say this site was a complete waste of my time and money.

Date of experience: August 15, 2018

Thumbnail of user carriew358
Maryland
1 review
1 helpful vote
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March 13th, 2022

Waste of money and time. Every person that has contacted me has been from somewhere several states away and within a day or so of contacting me, I have received a security email from Elite Singles saying that they are investigating the user that contacted me. Every single one that has contacted me!

Date of experience: March 13, 2022

Thumbnail of user linnp2
Oklahoma
1 review
0 helpful votes
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September 24th, 2021

You cannot do anything without paying. I asked for and received 3 free days but even then you cannot do anything but wait for them to match you up. There is no search option, you cannot see who is online and no chat option. There is no point to it at all.

Tip for consumers:
Don't waste your time answering all the questions; it will do you no good.

Service
Value
Quality

Date of experience: September 24, 2021

Thumbnail of user elliel64
New Jersey
1 review
0 helpful votes
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April 26th, 2022

This site has become a site filled with fake profiles and 98%, no exaggeration, of the responses profiles are fake and responses are program generated. The profiles contain so little personal information that it is not worth reading. They are all less than 30 words, "love family friends, honesty and healthy life style". No other personal information. This site is doomed completely. It only became from bad to worst in the last three months. I no longer bother to check the messages. I would not even give it one star. It worth zero star. I rarely write review but I really don't want anyone to waste money and time on this site. BIG WARNING... DON'T WASTE MONEY NOR TIME ON THIS SITE. Ellen

Tip for consumers:
This site is filled with fake profiles and auto-generated messages randomly sent to the subscriber. I have been this site from fairly good, to bad and worst in the last 6-12 months. Now, it is completely worthless site to go to. Wasting me a lot of time and money. Absolutely not worth subscribing.

Service
Value
Quality

Date of experience: April 26, 2022

Thumbnail of user nancye138
New York
1 review
4 helpful votes
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August 14th, 2019

It advertised highly educated singles. NOPE NOPE NOPE. Not even close! They are liars. When I wanted my money back because I was getting nothing but barely educated rubes, they told me they never said anything about being educated! Liars! It's a scam.

Date of experience: August 14, 2019

Thumbnail of user hudsons17
India
5 reviews
27 helpful votes
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October 5th, 2017

I am single and sure want to change that so I joined several dating sites (Mingle2day, eHarmony, Tinder and EliteSingles). I wouldn't consider myself intellectual or extra-smart and educated or anything like that but decided to give it a try. Not bad at all, in my opinion! Seems like a decent dating site but in my personal opinion, I prefer Mingle2day and as a second pick eHarmony. Still, seems legit to me, no complants. Just was't my type of site I guess

Date of experience: October 5, 2017

Thumbnail of user deed171
New Zealand
1 review
13 helpful votes
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March 31st, 2018

Reporting them to Netsafe NZ. No way of cancelling membership... Their pages on how to unsubscribe is a front. It is impossible to do this electronically. They took a year's subscription from me when I only signed for a months trial. They took more from me (despite instructions from me to my bank not to do this). I tried 3 day cancellation but found it impossible to contact them. Do not sign up!

Tip for consumers:
Don't!

Date of experience: March 31, 2018

Thumbnail of user b.s1
Florida
1 review
0 helpful votes
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December 31st, 2021
Verified purchase

This site doesn't verify anything. Total cesspool of catfishing scammers using fake profile pics. Textbook catfish site. Buyers beware, so stay away and protect yourselves. I uploaded the pics used by "Niculus" (Ricco?), after verifying they're fraudulent. His profile pics are actually images of an actor in India. He's a self-declared PhD in Houston via Manchester, England who allegedly attended Georgia State University and who travels extensively for his work (probably works in a call center in India and uses a VOIP number). For extra measure, he donates time to "Doctors without Borders". He quickly deleted his profile after declaring us a "perfect match." This also deleted any and all evidence of our conversations on the app - which the company should be forced to retain for safety purposes. The site clearly doesn't verify a thing. Gross and DANGEROUS. There should be regulations protecting consumers from this kind of fraud.

Tip for consumers:
Just stay away. The site is full of unverifiable scammers.

Service
Value
Quality

Date of experience: December 31, 2021

Thumbnail of user kr154
Ukraine
1 review
0 helpful votes
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July 2nd, 2019

In the end of fulfilling very long test, where I've stated that I'm looking for someone spiritual, intelligent with good manners & tastes, I've been offered to try strictly religious dating apps, because elite singles think They arenot good enough for me. Thanks for honesty, don't wanna waste my time for something less precious than I am. And ceo of this company can go to Iehova eyewitnesses himself or to hell. Just I'm an impulsive artist. Oopsies, hope this company will become bankrupt soon, God please

Date of experience: July 2, 2019

Thumbnail of user margaritao20
California
1 review
0 helpful votes
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April 11th, 2022

I paid for the Premium Membership and then my uploaded photos were not shown. Also, every 'match' I got was blurry and unfocused. I was able to contact customer service and I got NADA! Maybe I will get my money back thru my Visa provided. Do Not sign up for this 'service'. You will regret it.

Tip for consumers:
Stay away

Service
Value
Quality

Date of experience: April 11, 2022

Thumbnail of user janed118
New York
2 reviews
48 helpful votes
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April 17th, 2016

Worth every penny. I dont want to think about the emotional energy and time Ive spent entertaining catfishers on (P. O. F, match.com, militarysingles, zoosk, cupid etc.) I wish I could put a price on that frustration!
My personal experience is meeting, real, educated, emotionally mature and successful men. I would suggest opening up your search distance because 3 of the men I met have their own private planes & distance wasn't an object & they seemed more open to taking time to get to know you (maturity). I can only speak to my own personal experience and hope the site maintains its integrity in the future. If time, quality & peace of mind is important than its worth every penny. No guarantees when it comes to love but its a less riskier gamble!

Date of experience: April 17, 2016

Thumbnail of user rachelew1
Indiana
8 reviews
3 helpful votes
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July 11th, 2022

Signed up last night. Most of the men on here are in their 60s-70s. I messaged a couple of guys with no response at all. Very few matches. I tried this morning to get a refund (which is shown as an option) since I just have a bad feeling about it & I was on Ambien when I signed up, which sometimes makes me do impulsive things. The refund button was just spinning, so I tried to find customer service, which was a nightmare. It takes you in circles without providing the information. I finally found it, although idk how, & requested a refund. I'm hoping since it's been less than 12 hours, they'll do it. Plus, I'm reading so many stories here about people getting charged for other dating sites or even being charged again after they canceled. I wish I had never signed up!

Tip for consumers:
Just don’t!

Service
Value
Quality

Date of experience: July 11, 2022

Thumbnail of user sandig58
Canada
1 review
1 helpful vote
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July 25th, 2022

I tried a 3 month membership. So many creeps on this site. Then when I wanted to cancel the automatic renewal…they said I had to cancel 3 days before my renewal date, not on the date itself. When I asked to have it refunded, they denied it. You can't speak with anyone on the phone, it is based in Germany. I had this problem with Zoost. But they understood and refunded me.
I would say for the premium price they pay and they creeps on site. STAY AWAY

Tip for consumers:
Don’t. Go with another. I tried 3 different ones and this one had the most creeps, the cost was the highest and their policies suck and you can’t contact them. Total money grab

Service
Value
Quality

Date of experience: July 25, 2022

Thumbnail of user johns10938
Iowa
1 review
0 helpful votes
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April 20th, 2022

As with many others, this is by far the worst site I have tried. I tried to get a refund after the first week and they refused. The large majority of the matches I was sent were 30 or more years younger than I am, and I had a more age-appropriate setting selected as very important. The matches were often several states away and I had the distance from me selected as 100 miles and again selected as very important. I tried to contact customer service about this and got no replie. Don't waste your money and even more importantly don't waste your time.

Service
Value
Quality

Date of experience: April 20, 2022

Thumbnail of user marcusb334
Washington
0 reviews
1 helpful vote
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January 17th, 2022
Verified purchase

I had just barely set up my account, spent the time to answer the questionnaire, uploaded pics, sent them money by CC. Tried it for 1 day after paying. Almost all the matches they gave me were 100s of miles away, and it didn't seem to follow my preferences at all. I. e. It wanted to match me randomly with women in their 60s while I'm 40s. Then when i got home, i used a VPN like always when surfing, and immediately the account was deleted for being outside their service area. What do they do when people are traveling? What a terrible experience. I just hope they refund my money.

Tip for consumers:
Wish i had found this review site first

Service
Value
Quality

Date of experience: January 17, 2022

Thumbnail of user yahool
Minnesota
3 reviews
7 helpful votes
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May 10th, 2020

It's too bad I couldn't give it a try before I had to commit to 6 months... it's been a total waste. I don't even use it. No one messages. Clearly no matching algorithm. Not much of an "elite" selection. Don't bother!

Date of experience: May 10, 2020

Thumbnail of user edddieg
Florida
1 review
0 helpful votes
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March 8th, 2022

IM 73 yrs old and getting women that live far far away from me and there ages anywhere from 30 to 50 tears old and posting the phone numbers on the photos! IM from Daytona and posted that I want no more than 50 miles traveling from me. IM getting women from the mid west any where from 500 mile to 3 thousand miles. So I wasted my time and money with this SCAM crap! BEWARE!

Tip for consumers:
RUN

Service
Value
Quality

Date of experience: March 8, 2022

Thumbnail of user massiew
India
1 review
10 helpful votes
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April 6th, 2017

I don't know what makes this site more elite than Mingle2day or Match but nonetheless it looks like a legit online dating site. I have tried, it did not convince me BUT I can see that it is a pretty good option.

Date of experience: April 6, 2017

Thumbnail of user evanh69
Georgia
1 review
4 helpful votes
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April 10th, 2019

First, Elite Singles aight is so hard to maneuver. You plug in your requirements and they send you every person including exactly what you didn't ask for. They just tend only send etyone else that signed up.

I forgot that I even paid for this service. So I just got another ridiculous charge on my credit card because I haven't been on the sight in months. I asked them to refund my money, but they would not.

SCAM ALERT!

Date of experience: April 10, 2019

Thumbnail of user heatherl731
Nevada
1 review
0 helpful votes
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February 4th, 2022

I got catfished and almost got scammed. Fortunately I realized it was before it was too late. But after that I'm getting so many matches without pictures and with very suspicious profile. Also, when I sent someone a smile, a profile with the same person's picture at different location and with different age showed up on my "Have you met list." It was so odd that it showed up after I exhausted the daily suggestions. I felt like the company is monitoring my activity and setting up a fake profile to send it to my way. Is this company real deal or are they all crooks trying to scam people? I wish there's federal investigation of the company that can shut it down.

Service
Value
Quality

Date of experience: February 4, 2022

Thumbnail of user amberm912
Tennessee
1 review
5 helpful votes
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October 25th, 2022
Verified purchase

I decide to try Elite Singles in the hopes of finding an educated man who makes as much as I do. What I found was a bunch on unattractive men some having only an high school education. The site charges you a minimum of a 6 month membership which cost $200+. I took one look at the men they matched me with and I am happier alone. IT WAS A WASTE OF MONEY!

Date of experience: October 25, 2022

Thumbnail of user cindya221
Texas
3 reviews
1 helpful vote
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July 1st, 2020

There weren't any business professionals on this site in my city within a 15 year age span. I joined and they lured me in with over 20 men who liked me. I couldn't see who they were unless I upgraded. So, I upgraded and saw that all of them were men with no class and not at all what I was looking for. I tried to contact them within 48 hours to request a refund, but I have gotten no response. I have sent 3 Contact Form requests and an email. There is no phone number and they make it very hard to try to contact them.

Date of experience: July 1, 2020

Thumbnail of user debbiek363
Colorado
1 review
0 helpful votes
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August 2nd, 2021

I've been trying to cancel my account and it won't take my password, trying to reset it and it tells me it's incorrect. The call center is supposedly temporaily closed down. I have a new debit card and credit card number so I'm sure
they won't be will be able to charge my account.

Service
Value
Quality

Date of experience: August 2, 2021

Thumbnail of user williaml1062
Alabama
2 reviews
11 helpful votes
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September 3rd, 2020

I specifically stated I was looking for a woman between 62 and 68 within 100 miles of my home. I got no matches! Not one! I live within 100 miles of Atlanta, Chattanooga and Birmingham with total metro populations of over 7.5 million people. The only reason I give the site 2 stars is because when I complained by phone within 2 days directly to the parent company, Sparks Networks at their Dover, Delaware number which I found on the BBB website they immediately understood why I was dissatisfied and I got a refund to my Paypal account two days later so I'll give them that.

Date of experience: September 3, 2020

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