EliteSingles has a rating of 1.1 stars from 555 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EliteSingles most frequently mention customer service, fake profiles, and credit card problems. EliteSingles ranks 650th among Dating sites.
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Elite singles are not scammers that is why I am correcting my review here, yet they are not clear that they only serve US clients, it is not an international service, they do not have a mobile application. You meet non matching profiles. The finance are very reluctant to reply so for a quick response I finally reached this email *******@elitesingles.com My advise don't waste your money over paid dating sites, there are lots of free apps to check.
I paid almost $80 for one month subscription! I don't believe, it doesn't even match me with the correct people. Why it is advertised that it is one of the best apps for professional singles. It's so expensive even for $5!
This website is riddled with fake profiles. I suspect it is more for data mining its customer base's personal information for sale to 3rd parties than anything else. It claims to solicit feedback then fails to provide a means to do so. Will not answer questions put to customer service. Claims made about #of educated singles are total BS. STAY AWAY!
Tip for consumers:
Stay away from Elite Singles!
Date of experience: July 30, 2023
Save your money and stay away from EliteSingles. This app has the same sketchy users as any FREE dating app but charges for anything and everything. All non-refundable despite what they initially promise. They don't have any options to request a refund and by the time you figure you had to email them, they say too late. No refunds.
Tip for consumers:
The worse dating app I've ever tried.
Date of experience: December 8, 2023
They send you emails constantly of potential people that want to meet you pay and nothing happens literally. Then they offer premium or platinum products that will give you hope. Just do what you are doing at home like Covid leave this alone….
Tip for consumers:
Don’t milk the cow until you feed them
Date of experience: October 22, 2023
I've been on this dating site almost a year on and off. You can send and receive smiles and see matches from men. I often sent messages but never received replies. I finally realized that most of these men don't bother with the premium membership, so you never hear back from them because they don't see your messages? Its truly a waste of money. Most never read my messages because they can't! I literally had 2 men write messages over a year of membership but I probably sent about 30 messages...
Tip for consumers:
The only pro about this website is there are less scammers on it than others I have been on by far. And its easy to report the suspicious ones immediately...
Date of experience: October 19, 2023
I joined and realised it was not what I had thought… needing to spend more to upgrade to use the site fully. I requested a refund as is consumers rights for within cooling off period….19 days ago and still no refund. Emails have been either ignored or replied to as in AI generated!
Date of experience: November 18, 2023
Elite Singles offers NOTHING like what it promises. The prospective matches they are sending me are hugely less "elite" than what I am seeing on Match.com, and I signed up because they promised to have a higher standard of education and professionalism among their members. It was a total waste of $200!
Tip for consumers:
Stay away!
Date of experience: August 22, 2023
1.This App does not take into consideration my search preferences.
2.Most of "users" only show one picture which makes me question how real the matches are!
3.The asynchronous feature of this App did not fulfill my expectations.
Date of experience: June 23, 2023
I've been on Elite Singles for six months. It is an awful site. A conglomeration of more than one site. There are many so fake profiles that it is hard to tell what is even close to being real. My subscription expires this month and I would NEVER RENEW even if they gave it to me for free. The absolute worst dating site ever.
Tip for consumers:
Horrible. Did I say horrible? Worse than horrible!
Date of experience: September 2, 2023
I interacted with 15+ people (got 20-30 "smiles") over a 1 month period and 100% were deemed to be fake profiles. Save your money. You can read the profiles and see the exact same text in multiple profiles and many pictures of almost celebrity looking people. I just started reporting them to try and help others. Worst spend of $100, glad I only did 1 month!
Tip for consumers:
Unsubscribing is very difficult, doable but not easy
Date of experience: November 22, 2023
Customer services is lax. Your daily matches are weird. They don't respect your search criteria. They don't care if you like it or not. They'll automatically charge you anyway and try to steal your money. I must admit it was a mistake to join Elitesingles. I didn't meet any woman who would fit my search criteria. I've had enough of experiments with my money and heart.
Date of experience: August 24, 2023
Don't waste your money. Every day I receive lots of profiles to view. But in 45 days no visitor of my profile. The poorest dating app ever, after using several other dating app! I assure you it is just waste of money. After sending several email, still no improvment. I can provide all the communications that indicate the poor performance of the web n the app ( which are not quite along each other). I wonder if anyone has ever found love through this dating site/app. I doubt! It was just waste of time n money. No star at all!
Date of experience: October 29, 2023
Been with the site for many years. First, it went well. Then, I got a few scammers from the site. All kinds of lies and BS. Site admin is not very concerned about the user's safety. Fee is very high. Not worth anything.
Date of experience: March 10, 2024
Elite singles purports to have educated, upscale singles. Nothing could be further from the truth! I have set my match criteria to limit matches no further than 50 miles away and it constantly send me matches 2 states away. Customer service is non existent and the vast majority of profiles have no photos and many of my matches have a high school education. I have contacted customer service twice and have yet to hear from them. I want a refund of my 3 mo. Membership (which is the shortest time you can sign up for).
Date of experience: April 8, 2023
You can't even talk to anyone at the management - they don't let you! When a company makes it hard to contact them, there is a reason for that. I can't imagine anyone EVER renewing once they get ripped off at first. The site has soooo many scammers. Usually they only have one photo — and also, no matter what their age is, the profiles mostly say these two things:
1) want kids someday (even if they are 55 etc…makes no sense)
2) they all have a masters degree! Few have masters degrees. The scammers all say "masters" to make them look better to the other party.
Also…stay away from ALL Asian women on the site (probably aren't real) - notoriously scammers.
There are so many bad dating sites and this is in that pile of $#*!.
Notice what the person does for a living on the photo below. "real estates". Americans don't say that, we say real estate with no "S". Telltale sign they aren't from America like they say they are.
Tip for consumers:
This is one of the worst dating sites.
Date of experience: January 14, 2024
This was the absolute worst experience I have ever had!
It was a fraud and a scam so awful it literally made me sick!
I got the most horrific responses none of them came close to my preferences. And they are supposed to be educated? It was an insult!
I received pics for 4 days then it went to no photos and phony qualifications!
Do yourself a favor… as my mother used to say, "you will meet Mr. Right in the supermarket"!
Don't waste your time or money…donate to a favorite charity and do some volunteer work…much better chances than this horrible scam.
BTW- you never speak to a "live" person and you can rest assure I demanded and received a full refund! Of course I reported them to the BBB.
Tip for consumers:
Forget the no refund policy!! You are not satisfied, you DEMAND a full refund!
Date of experience: April 11, 2023
Really poor offer, no matches, limited amount of members and terrible customer service. Yo need to cancel the membership 7 days prior to deadline which you don't see it anywhere, probably hidden in their long terms and condition notes and charged for a second month fees when I canceled 2 days prior to deadline.
Don't waste your time and money on this dreadful website.
Tip for consumers:
Their rate on google comparing dating sites are high but my experience with them was the worse across any site used. Awful customer service and impossible to contact them via the membership site. Nightmare really!
Date of experience: September 22, 2023
I should have read reviews first. Elite Singles chooses who you get to see and who you don't. You can't just search their site after you pay. Also they never let you know the real specifics of their lifestyle. Like do they smoke, drink etc. They ask these questions but all they tell you afterward is that your match is a 75% match or similar but you don't know what the other 25% is that doesn't match. Total waste of time and money.
Date of experience: April 19, 2023
You have to cancel in the app and then wait for a confirmation. I cancelled it twice and they still won't honor my cancellation all I get is customer service asking me for screenshots of my cancellation which I didn't take because it didn't know I had to in order to prove cancellation. I still can't get support to cancel. Note that the link to cancel via the form doesn't work... page not found.
Tip for consumers:
Don't sign up for a subscription. If you do, do it on a monthly basis so you have good control over canceling quickly.
Date of experience: March 23, 2023
Just completed my 6-month subscription. What a WASTE! Most women are profile grazers - look at my profile, sometimes multiple times a day, no comments or hello's. Then there is ghosting... The potential matches I received were 30 to 100+ miles away... I asked for 10 miles radius. Apparently, the algorithms they use don't understand 10 miles. Way too many profiles without pictures. Yes, pictures are the 'outside' and only a start but about 40% of the profiles have no pictures and skimpy profiles. It was very difficult to cancel and delete my profile. Their website points out the simple steps but the steps don't exist on the my Account profile tab. Bumble and Hinge work better for me. The profiles and people are real. BUYER BEWARE...
Date of experience: September 16, 2023
After only one week and paying 83 dollars Canadian for one month, all I encountered was scam profiles. I was sent emails from their safety team telling me the person who contacted me was a fake profile. I wanted a refund as I wasn't able to match with anyone that was real but they denied my refund. Joke of a site!
Date of experience: December 15, 2023
Do not use! Absolute scam! I cancelled renewal and was charged anyway. When I complained all of a sudden I began receiving all kind of notifications saying there was interest in my page, etc. Absolute scam!
Date of experience: June 26, 2023
DO NOT WASTE YOUR MONEY. This is the worst dating app. I paid for a membership and got literally zero for it. The site is full of fake profiles, no one is active. The person who wrote to me in a month turned out to be a scammer. Now i read other reviews and realized this is not only my experience. This dating app is fake. You are better off with other dating sites which you don't have to pay for, like Bumble or Hinge.
Date of experience: June 27, 2023
Elite Dating site is listed as a #1 dating site. Wrong, You have to fill out all the information then you see nothing unless you pay. Also, if you are looking for any other ethnicity other than White, you're out of luck.
Tip for consumers:
If you want to pay a lot of money before you see the product this will work. This site is no better than Plenty of Fish.
Date of experience: January 11, 2023
This site has app. But if you registered on site you can't cancel everything in app. So, I forgot about this site, but when I have seen they charged me 160$, the same day I started to cancel… but I could not even cancel the subscription in the app because you must cancel it only by using web site. I found the site but I forgot my password my email I used… I wrote to them that I do not use service, but they told me: "sorry, it's not our problem", and told me that they we can send my accept for someone else. I told them: "I do not use your service, you must return my money!" but they do not reply.
Tip for consumers:
I do not use this site. It’s not fair to change money if client does not use service.
Date of experience: November 11, 2023
I paid, luckily a month for this, and this is not a dating site for people in their 30's. There is hardly any one on here, there is no way to search for men, etc. The cancellation process is bull$#*!! They say you can cancel after 3 days which isn't true because I tried canceling day 2 and they didn't not respond until day 5 so they would not cancel it!
Date of experience: September 3, 2023
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