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    EliteSingles

EliteSingles

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Overview

EliteSingles has a rating of 1.1 stars from 555 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EliteSingles most frequently mention customer service, fake profiles, and credit card problems. EliteSingles ranks 650th among Dating sites.

  • Service
    207
  • Value
    215
  • Quality
    214

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Positive reviews (last 12 months): 0%
Positive
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Negative
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How would you rate EliteSingles?
Top Positive Review

“Elite singles not scammers by experience”

Lucky Y.
4/9/21

Elite singles are not scammers that is why I am correcting my review here, yet they are not clear that they only serve US clients, it is not an international service, they do not have a mobile application. You meet non matching profiles. The finance are very reluctant to reply so for a quick response I finally reached this email *******@elitesingles.com My advise don't waste your money over paid dating sites, there are lots of free apps to check.

Date of experience: 4/9/21
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Top Critical Review

“Waste of money”

Zeinab A.
10/21/24

I paid almost $80 for one month subscription! I don't believe, it doesn't even match me with the correct people. Why it is advertised that it is one of the best apps for professional singles. It's so expensive even for $5!

Date of experience: 10/21/24
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Reviews (555)

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elite singles (97) customer service (83)
Thumbnail of user pollyb16
Michigan
1 review
12 helpful votes
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July 17th, 2018

Sure, you'll get matches and views everyday but they do not in any way reflect any set preferences or compatibility. If they are human they are 50% compatible. Spend every day scrolling through matches that are in other states and countries. Can not lock distance preference nor can it be less than 50 miles. I basically get EVERY male within 300 miles profile as a match or 'have you met'. Really in this day and age, company should be able to to save preference, filter, AND remove the creepy guys BEFORE I read their profile or messages. If I delete over 200 profiles and share " distance too far" quit sharing my profile with anyone outside of 30 miles! I can not wait until my subscription ends. I'm going to cancel the credit card so they don't have a chance of extending membership.

Date of experience: July 17, 2018

Thumbnail of user jason.herring
California
1 review
0 helpful votes
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September 25th, 2023

Fake accounts are a problem many places but this site is choking with them. The site does take down some accounts, sure. Obvious ones such as those with email addresses in the user name, and those that probably many people complain about after interacting with certainly 'dating actors' likely in some sweatshop unable to answer even slightly complex questions about themselves, where they live, and so on.
However, there are many more profiles which are either auto-generated or written by non-native English speakers that use odd language/sentence structure/words to answer their questionnaires. There's a pattern to them. For these accounts, usually only with one photo (but not always), I suspect the could be created by the company itself to give the impression of a large user base. These profiles don't seem to ever be taken down.
The problem besides risk of fraud from these actors is the complete waste of time and difficulty finding an actual human who might be your match.
This site either needs much better user screening before creating an account, or the company to simply be honest and stop creating/endorsing these passive 'fake accounts' to pump up their user numbers.

As it is - DO NOT WASTE YOUR TIME.

Value
Quality

Date of experience: September 25, 2023

Thumbnail of user angelicaa23
Texas
1 review
1 helpful vote
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July 10th, 2019

I had been trying unsuccessfully to filter matches by distance, age, height since day one- it always reverts to a much wider range which I am not interested in. I was not able to cancel the membership on time (forgot about site) until I saw the automatic renewal-charged me for another year of "nothing elite" (uneducated matches who do not match ANY of the parameters that I set-except for their sex/gender). Zoosk is also paid but has much better settings and matching systems. My advice is "stay away from EliteSingles".

Date of experience: July 10, 2019

Thumbnail of user wilfriedw1
South Africa
1 review
6 helpful votes
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November 1st, 2019

Cancelling automatic renewal of an Elite Singles subscription is made difficult if not impossible. One is required to send a letter, no e mail, to Germany - all under the flimsy explanation of getting excellent customer service. I even found the original amount blocked again on my account for "future transactions"
I suggest to cancel the debit or credit card used for the transaction and get a replacement card with a new number - much easier than entering into impossible discussions with thieves

Date of experience: November 1, 2019

Thumbnail of user bobr661
Netherlands
3 reviews
15 helpful votes
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July 7th, 2022

All they do is steal money from consumers! Don't waste your time on filling in your profile, especially if you are a man - 80% of women profiles are either fake or outdated.
Elitesingles feels like a ghost town: no messages, downright odd matches with no photos. Surely I wanted to cancel. And I thought I did but I was mistaken: last month they charged my credit card again. Now it looks like I have to mail or fax to Belgium. I'm sure you don't need all this crap, so just stay away from EliteSingles!

Date of experience: July 7, 2022

Thumbnail of user emilieb13
South Africa
1 review
7 helpful votes
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December 20th, 2019

Not worth the time of day.
Rather spend your money elsewhere.
Paid upfront for a year.
Repeatedly were introduced to non - compatible men.
Told me to lower my criteria, which I was too strict (I said NO to smokers, 'cos I'm allergic to it,)

Date of experience: December 20, 2019

Thumbnail of user troyb182
New York
4 reviews
33 helpful votes
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December 6th, 2021

Very scant search results and very stupid matching algorithms! Bogus charges all the time, this month they charged another £120 from my cc for auto renewal after I had removed my account! Customer service is absolutely worthless. Stay away from this con site. There are bunch of normal sites, where you can spend less and get more. Women are absolutely unresponsive and inactive on EliteSingles. Is this what you call elite?!

Date of experience: December 6, 2021

Thumbnail of user jasong1332
Bulgaria
3 reviews
8 helpful votes
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April 24th, 2022

Their trap is auto-renewal. They put you on automatic subscription without authorization. Once you have given them your bank info, you got in these con artists' trap. There is no point in getting involved with these fraudsters putting your money at risk! I have never had such problems with other dating sites, but Elitesingles is a plain rip off to avoid at all costs!
Instead of someone " elite" I just came across many scammers with photos of sexy girls stolen from Instagram. Of course, they were just interested in my money. Don't waste your time on fakes, scammers and just highly materialistic pretentious women on Elitesingles.

Date of experience: April 24, 2022

Thumbnail of user heidis225
Georgia
1 review
36 helpful votes
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April 3rd, 2020

I've been on a couple of different dating sites throughout the years and they, too, have had their share of scammers. However, Elite Singles, turns out isn't so elite. This site is rampant with scammers. I would say almost all the emails I have received that have an attractive picture (usually only one pic, BIG red flag ladies) have turned out to be scammers. I will never sign up for this sight again. Promise.

Date of experience: April 3, 2020

Thumbnail of user leez18
Massachusetts
1 review
1 helpful vote
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October 16th, 2019

Same as all the other trash websites. 90% of the matches were hours away and this site does advertise itself as people with degrees. This is a flat out lie. Most of the people here are not educated and have no degrees. The interaction is rough and shoddy. They could have at least tried. Customer service actually told me that the distance is not miles, but kilometers, which was changed by another service rep after I complained. Minimum search radius id 50 miles. Yeah, who wants to drive 50 miles for a date, give me a break. Over 50% have no photos and another large percentage were not what I would call compatible. Stay away, this site is no different than Mach, absolute trash!

Date of experience: October 16, 2019

Thumbnail of user nimfag
New Jersey
1 review
23 helpful votes
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December 17th, 2020

I've been on the site for almost a year and paid about $270/6 months and no good matches. Rarely anything happens on a daily basis and they automatically charged me for another six months after my first subscription expired. You cannot even contact them by any easy means except sending them a snail mail. They also have scammers, too! What a waste of money, time and effort! I will never recommend this site!

Date of experience: December 17, 2020

Thumbnail of user gwendolyns46
Colorado
1 review
20 helpful votes
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March 26th, 2020

I met the love of my life on the first date from Elite Singles. Yay! I thought I had turned off auto-renewal. I guess not; 6 months later, I am charged $269.70 for another 6 months. If Elite Singles operates honestly, they would make it easy and clear to manage your subscription. Also, if a renewal happened that wasn't wanted, they would reverse the charges if they were contacted in the first 72 hours. Elite can plainly see I have not been active since 10/2019. Deceptive practices. They hide behind email "support." There is no phone number to call to talk to a person. Buyer beware!

Date of experience: March 26, 2020

Thumbnail of user ks974
Colorado
1 review
28 helpful votes
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August 6th, 2020

I am sent 10 matches per day, but most of them do not have a photo (as a woman I would never consider those) and the rest are way out of my desired 50-mile radius (usually not even in my state). Last week I got FOUR emails from EliteSingles that men who were corresponding with me were scammers. A waste of time and money. (You can cancel your membership but cannot get your money back.)

Date of experience: August 6, 2020

Thumbnail of user dorisd65
Australia
1 review
2 helpful votes
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July 4th, 2019

Waste of time and money. They actually put a collection agency on to me to claim the renewal subscription fee for a service I maybe accessed a dozen times, and didn't touch for months prior to renewal or since. There are few educated people, less genuine people and plenty of scammers. They even tell you a scammer made contact... 6 weeks after the event. And still chase your renewal subscription fee via international debt collectors when you choose to never use the site again because of fake profiles and online fraud. The advertising completely misrepresents their actual stock of potential matches, and complete lack of suitably intelligent matches.

Tip for consumers:
Avoid like the plague!!

Service
Value
Quality

Date of experience: July 4, 2019

Thumbnail of user darryle42
Connecticut
1 review
0 helpful votes
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August 9th, 2022

My name is Darryl C. Evans. To many scams. A lot of members with no photo. Try getting a refund. They don't mention you can only apply for a refund within 72 hours. A lot of non-members, tell how they found a love partner. Then they have a friend whom saw you profile, and her is her info. I've only been on this site for 8 days, this happen (6) times, and yesterday. Complained about it, we are working on it. Proof of purchased: Webster Bank $184.89, payed to: Elite Single, Wilmington, UT. On 8/01/2002. I don't do Social Media..

Tip for consumers:
Sign up, they wait for them to get back, 72 hours later. That's your 72 hours for a refund.

Service
Value
Quality

Date of experience: August 9, 2022

Thumbnail of user jillh252
Washington
2 reviews
17 helpful votes
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March 21st, 2020

So I filled out my profile in a very thoughtful manner. My Christian faith is the most important thing in my life. Every opportunity to include that, I did. So the first "matches" I get, not from men but from Elite Singles? The one's they gave 92% and 97% and such match rates with me? Within an hour?

No offense, but Jewish, 2 Non-Religious, 2 Other, etc...? Again no offense. But none of them are my "match", just as I'm not their's! I have nothing against their faith. But I am looking for someone who shares my passion for mine. It's none of one's that Elite Singles thought were good matches!

Date of experience: March 21, 2020

Thumbnail of user mandyh76
Canada
2 reviews
12 helpful votes
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December 21st, 2019

Very loose matching algorithm. No accuracy of matches at all. Not enough opportunity to describe oneself or one's own needs in one's own words. Horrible app where scrolling can cause you to accidentally like' something on someone's profile and no way to unlike' it after. WTH?!

Date of experience: December 21, 2019

Thumbnail of user ernestines13
Maryland
4 reviews
64 helpful votes
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April 22nd, 2020

A total waste of effort and time. Why they ask for your preferences is unknown. Distance preferences is totally ignored and I found the promise of professional members was certainly not true.
The website and AP do not synchronize.
Customer service is very scanty and impersonal, everything handled through email communication. I took lots of time to complete my profile, most of the male member profiles were barely completed and more than 60% had no photos.
I would not recommend this site for anyone looking for a meaningful connection. A huge disappointment.

Date of experience: April 22, 2020

Thumbnail of user billl235
Texas
2 reviews
1 helpful vote
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June 19th, 2019

Big scam!
Majority of matches are people with less then a 4 year college degree.
Department store clerks, receptionists, etc. are the norm.
Quite frankly "highly educated" means masters degree or higher. Their advertisements are bogus.
That said there are a few educated people, but I would say 20%.

Date of experience: June 19, 2019

Thumbnail of user march201
Virginia
1 review
1 helpful vote
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October 15th, 2019

Don't really pay attention to all the negative reviews and rather make your own experiences! One of the best dating sites out there. I actually like Mingle2day and Match a lil more but I Elitesingles is also worth checking out.

Date of experience: October 14, 2019

Thumbnail of user suzys25
Canada
1 review
31 helpful votes
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February 10th, 2020

I'm not one to write reviews but this time I had to because I'm so upset I fell for a dating site like Elite which is nothing "Elite" as other reviewers have mentioned. None of my matches were anything I wanted. In fact, they were the complete opposite of what I wanted! And most of them were over 55 years old when I specifically mentioned age is important to me. Please don't waste your time or money!

Date of experience: February 10, 2020

Thumbnail of user keithb937
Wisconsin
1 review
0 helpful votes
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February 4th, 2022

All I get is a bunch of scams coming to my mail. Girls to say they are 56 years old and a picture looks like they're 18. You can tell it's a scam because their name has Gmail in there or text me at. I get at least 10 a day. Do not sign up for this dating app it's a total scam.

Tip for consumers:
Ask friends and people what sight would be best to use.

Service
Value
Quality

Date of experience: February 4, 2022

Thumbnail of user mt437
Canada
1 review
2 helpful votes
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May 1st, 2021
Verified purchase

Very poor quality app. Very difficult to navigate and not user friendly, Very few local matches. There are no "elite singles." In this site. Big chance to meet scammers. The report button is not functioning, and frequently gives an "error" message. Overall not good and not recommended.

Service
Value
Quality

Date of experience: May 1, 2021

Thumbnail of user veronicab34
California
1 review
18 helpful votes
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January 15th, 2017

In setting up my account with EliteSingles, I made sure to set it up so that it would not auto renew. A few months later, I cancelled the subscription and again checked to make sure the account would not auto renew. Today an automatic payment was taken from my account which I am viewing as theft. This is exactly why I do not do online dating anymore. Match.com did the same thing with one difference I could at least call them and speak to someone. All EliteSingles has is a form you fill out via email. I want to speak to someone and get my money back now!

Date of experience: January 15, 2017

Thumbnail of user ediel15
Tennessee
1 review
10 helpful votes
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March 11th, 2020

My experience was a complete waste of time, money, and I would never recommend anyone to use Elite Singles. MANY of my matches had no photos, and were inappropriately matched... men of very short stature, unattractive, or their grammar was clearly uneducated. I'm annoyed.

Date of experience: March 11, 2020

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