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    EliteSingles

EliteSingles

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Overview

EliteSingles has a rating of 1.1 stars from 555 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EliteSingles most frequently mention customer service, fake profiles, and credit card problems. EliteSingles ranks 650th among Dating sites.

  • Service
    207
  • Value
    215
  • Quality
    214

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Positive reviews (last 12 months): 0%
Positive
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Negative
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How would you rate EliteSingles?
Top Positive Review

“Elite singles not scammers by experience”

Lucky Y.
4/9/21

Elite singles are not scammers that is why I am correcting my review here, yet they are not clear that they only serve US clients, it is not an international service, they do not have a mobile application. You meet non matching profiles. The finance are very reluctant to reply so for a quick response I finally reached this email *******@elitesingles.com My advise don't waste your money over paid dating sites, there are lots of free apps to check.

Date of experience: 4/9/21
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Top Critical Review

“Waste of money”

Zeinab A.
10/21/24

I paid almost $80 for one month subscription! I don't believe, it doesn't even match me with the correct people. Why it is advertised that it is one of the best apps for professional singles. It's so expensive even for $5!

Date of experience: 10/21/24
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Reviews (555)

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elite singles (97) customer service (83)
Thumbnail of user kimberlyk905
California
1 review
2 helpful votes
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August 11th, 2021

I tried Match and Eharmony with pretty good success (apx 5% scammer experience) in meeting compatible and quality people. I thought I try EliteSingles thinking/hoping it might be better than Match or Eharmony for meeting more educated and professionally established partner like me. Instead, in the first 3 weeks, 80%+ of the contacts were scammers (2 in one night). I got so tired of reporting them that I just cancelled the service. Even the seeming real person matches I got were NOT compatible matches in terms of professional status or education. And they make the cancellation process so confusing and deleting your profile even more difficult. So I had to delete all my pictures and tried to edit the profile to note that I'm leaving the site overtaken by scammers. But the site is just keeping my edited profile in review instead of publishing. Terrible site. Stay far far away.

Tip for consumers:
Stay far far away

Date of experience: August 11, 2021

Thumbnail of user svitlanat1
Pennsylvania
1 review
17 helpful votes
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April 22nd, 2020

Not a serious dating site- waste of money and your time. Matches that are sent to you are not members any longer or very far from your desired type. Have been a member for 6 months and met only one person. Most of the people there for killing their time to get some online fun, nothing seriously. Will not recommend this site to anybody- just save your money, time and sanity.

Date of experience: April 22, 2020

Thumbnail of user carolb2869
Colorado
1 review
0 helpful votes
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June 22nd, 2022

First of all. You can't "shop" for possible best connections. They spoon feed you who they want you to see and connect with. You also can't choose a distance for which you would like your possible future mate to live. For instance: The minimum distance in which they might live is 50 miles. Maybe I want someone that lives closer, but I can't choose that. So I live in Colorado and most of the Elite-filtered choices for me, live many miles away-some from the east coast. Really? I also can't filter their height. I am a tall woman and Elite sends me matches that are 5'7" men. In a nutshell, I don't think this British based website is invested in bringing people together. I think this is all about money in their pocket. If you purchase just be prepared to give them your money and have NO control over who you can choose or criteria that is important to you. Good luck finding any matches on this website. Buyer beware :(

Tip for consumers:
Don't give them your money. You will get fake profiles and people that live clear across the country.

Service
Value
Quality

Date of experience: June 22, 2022

Thumbnail of user anner405
Illinois
1 review
0 helpful votes
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November 19th, 2021

Elite Singles markets itself as a site for professionals. While there are some professionals, many were not. The default search is for 500 miles. You have to manually change this every time you search unless you want matches across the country! You also had to change the age preferences every time you searched. My biggest gripe with this site is the high number of scammers/phishers who create a fake profile and try to get your contact info. This happened to me almost weekly in the two months I was on the site. I would receive an email from the site telling me they were "investigating " a person who had been in contact with me. This never happened on the other site I tried. Finally, it is very expensive and I found it not to be worth the money for the reasons set forth above. There are definitely better options out there.

Service
Value
Quality

Date of experience: November 19, 2021

Thumbnail of user maurac40
New York
1 review
2 helpful votes
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September 8th, 2022

I wrote numerous emails inquiring about how to cancel my father in laws subscription due to a serious illness at the time he was hospitalized and unable to communicate and elite singles refused to cancel stating they needed a power of attorney kinda hard to get a power of attorney when one is unable to communicate and seriously ill. Other Companies where extremely helpful and had no issues in cancelling his subscription such as roman and human super nice and helpful compared to elite singles. Once my father in law passed they still refused to cancel his subscription without a death certificate. If I could rate them a ZERO I would they are horrible they only care about their bottom dollar. They should take a course in empathy!

Tip for consumers:
If you get sick you will never get a refund unless you are able to communicate unlike my father in law who could not except through family and elite singles would not help us!!

Service
Value
Quality

Date of experience: September 8, 2022

Thumbnail of user rhondaw227
Maryland
1 review
0 helpful votes
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September 2nd, 2020

You notice that this company spends a lot of many advertising and the reviews you see are mainly good on most of the dating sites which promote EliteSingles. This is the worst dating site ever. First you spend a lot of time going through a list of questions about who you are looking for so you can be match to your perfect mate. Once you finish they match you with the total opposite. If you put tall, they will match you with short. If you say, established career, you won't get it. Additionally, I think the pool of people in the US is limited so there would be weeks without a new match. Then they tell you to expand your search criteria. This was really the worst dating site I have been on and I have been on a few over the last year. Please don't waste your money, on top of it all Customer Service is non-existent.

Date of experience: September 2, 2020

Thumbnail of user sharonm919
Georgia
1 review
28 helpful votes
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April 24th, 2020

This site is the worst site I've been on, I wish I could give it zero stars, this one star is way to good for them. Since you can't view before you purchase your stuck with it. I set preferences and it gave me only God knows what. There were no quality men, they all looked 75 years or older, nothing elite about them. They looked like a bunch of old drunks. There are no black men on the site. I tried to contact CS and it was like a maze, I was never able to locate any contact information on the site. They charged me over $100 and there's not one descent looking man on the entire site. Do not subscribe to them. I think it's a scam. Sadly, I googled dating sites and they had this scam site listed in the best 5 sites; a bigger Joke. I'm reporting them to the better business bureau. Beware!

Date of experience: April 24, 2020

Thumbnail of user rebeccap1519
Canada
1 review
1 helpful vote
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January 4th, 2023

What a scam, free membership you are unable to view anything. Get membership can only purchase a min of 3 months. Site is difficult to navigate and IMPOSSIBLE I MEAN IMPOSSIBLE TO CONTACT CUSTOMER SERVICE.

Tip for consumers:
Run….. far away

Service
Value
Quality

Date of experience: January 4, 2023

Thumbnail of user tinan152
Ireland
1 review
10 helpful votes
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August 5th, 2020

I joined Elite Singles end of 2018 for a few months. I cancelled it and received no further emails only generic emails offering reduced membership. However, 03 July 2020 £227.70 was taken from my account by Elite Singles. According to Elite Singles I never cancelled and need to cancel 7 days before renewal?!. I have since discovered I am not alone.

Date of experience: August 5, 2020

Thumbnail of user stephanief259
Spain
2 reviews
17 helpful votes
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September 21st, 2023

This company STOLE $67 from me buy charging me 3 months of subscription and deleting my profile right after but NEVER refunded and they keep lying to my face through emails saying they "cancelled" the payment but I was charged and never refunded! I will go for justice until the end of my days!

Service
Value
Quality

Date of experience: September 21, 2023

Thumbnail of user russellb152
California
1 review
5 helpful votes
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March 26th, 2019

Each to there own I s'pose but for me i'd rather get chatting with real singles on wejustfit.com than spending hours answering questions for science. Im not saying it wont work and it probably does but just not how I like to roll.

Date of experience: March 26, 2019

Thumbnail of user dark2
Illinois
1 review
0 helpful votes
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March 23rd, 2022

Elite singles has far more fake, spam and phishing profiles than real ones on my account. In the week or so I've been on I've had maybe one at the most legitimate messages daily and somewhere between 3-5+ daily fake messages. I have had very good luck with very few fakes and scams and spam on Match and on Zoosk. My friend heard it was a good site. But, Elite singles in my opinion is horrible! I've reported every single one, I message them to complain and ask for a refund and they just deflected and defended.

Tip for consumers:
Do not sign up for elite singles. Friends and I have had great luck with Match, Zoosk, and OurTime. EHarmony is legit, but doesn't create as many matches.

Service
Value
Quality

Date of experience: March 23, 2022

Thumbnail of user michaelh1755
Canada
1 review
16 helpful votes
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December 12th, 2019

Please do not attempt to join elite singles, They are scammers in Germany operating a front dating site and they charge a high amount to make you think it's elite but it really isn't, They took my profile down after i made payments and they have refused to refund me, Now i found that my card has been charged multiple times in one day. Stay away from EliteSingles

Date of experience: December 12, 2019

Thumbnail of user bernadettem9
New Zealand
4 reviews
9 helpful votes
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December 20th, 2019

Elite Singles NZ is made up of a huge proportion of redundant profiles that they keep recycling, which gives the illusion of "lots of activity" - even if it cost $20, it would not be worth it. Save your money!

Date of experience: December 20, 2019

Thumbnail of user suznnem
California
1 review
6 helpful votes
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May 9th, 2020

I recently tried the platform knowing I had three days to legally cancel. After the second day, I decided it was not for me. I tried navigating the site to contact customer service but there was no link. I deleted my account and contacted them through my credit card. By then we were in a debate about how long it took me to contact them. They kept my money and told me they hoped I enjoyed using their service. Maddening.

Date of experience: May 9, 2020

Thumbnail of user them130
Pennsylvania
1 review
1 helpful vote
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July 9th, 2021

This site is a joke. Most accounts are fake, and the few actual humans are the last people on Earth you want to date. My advice is work out, buy good clothes, eat healthy, and start being social. The best women I've ever met are coworkers and friends of friends. Online dating is a scam.

Tip for consumers:
Go out and meet girls the old fashioned way.

Service
Value
Quality

Date of experience: July 9, 2021

Thumbnail of user domt13
New Zealand
1 review
2 helpful votes
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September 27th, 2022

I used them a while back. Every aspect of their so called service is utter garbage! A complete and utter waste of money even when they offer an 87% discount and offer you $15 a month that you have to pay 6 months up front for!

Service
Value
Quality

Date of experience: September 27, 2022

Thumbnail of user debbiep193
Arkansas
1 review
9 helpful votes
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December 26th, 2018

As most have already stated, this site has serious flaws. My 3 month "subscription" ended in only about six weeks. It appears that the customers have agreed to auto-renew (in the fine print--and they also promised not to file class action lawsuits). I am unable to contact customer service as the auto-response states my Email / password is unknown. The only option to cancel membership and avoid auto-renew is to sign in to "my account" for a password re-set-- yet after one month, no password re-set link has arrived. I am LOCKED out of my own account. There is a phone number in Germany, as well as a FAX--but there is no E-mail for this company that I can find. Nonetheless, I continue to receive "advertisements" from Elite Singles (not matches) to the email that they insist is not valid. I was matched with "any living breathing male within a 300 mile radius"-- regardless of my personal preferences--anything but ELITE.

Date of experience: December 26, 2018

Thumbnail of user tomast46
Tennessee
1 review
0 helpful votes
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February 10th, 2022

The elitesingles.com website and matching software is terrible. Most of the matches are from overseas, regardless of your geographic location setting. I get about 20 smiles a day from fake accounts like "Gmail me MADISONAYISHA". I feel that most of the interactions are not from real people, but are from bots. The reason I say that is the conversation will start out and quickly dead end. For people who are serious about finding someone, I would not waste your time or money with this elitesingles.com

Date of experience: February 10, 2022

Thumbnail of user nadinea50
Oregon
1 review
0 helpful votes
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November 29th, 2021

Lost count of how many bogus emails I received about "a friend, colleague, brother, whatever, of a member seeing my profile and wanted to connect. Blah, blah, blah... please send your contact info...!" and then all the emails from ES about profiles being reviewed and to please not contact any further... Not trustworthy by any means. No chance of getting a refund as there is No One to contact. Buyer Beware!

Date of experience: November 29, 2021

Thumbnail of user angelab552
Canada
1 review
0 helpful votes
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October 18th, 2019

For all the single women out there... I would not waste a penny on Elite Singles! The customer service is deplorable, to say the least. It takes them days to get back to you. The only person to write to me was a "fake" person. The men on this site look considerably older than their profile age.
For all single women out there, save your money and check out Bumble - it's free, too!

Date of experience: October 18, 2019

Thumbnail of user mariaml1
GB
1 review
15 helpful votes
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July 24th, 2017

I wanted to cancel my subscription as realized I'd made a terrible and costly mistake in joining, I have wrote a e/mail to all 6 addresses on site stating my wish to cancel within the 14 day cooling off period only to find my e. Mails are blocked! I can't get any joy from site, I am writing to h/q in Germany!

Date of experience: July 24, 2017

Thumbnail of user bonnief316
Colorado
1 review
0 helpful votes
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June 4th, 2022

Appreciate that the pictures are a little clearer than other sites, but am surprised that there are so few contacts in Denver, CO. The preferences require that you include a minimum of 50 mile radius. The picks I get are even farther than that. I just don't see myself driving 50 - 100 miles to meet someone. I simply don't have that kind of time. I really wish I could limit the distance range.

Date of experience: June 4, 2022

Thumbnail of user mikew1699
Ohio
4 reviews
8 helpful votes
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October 30th, 2021
Verified purchase

This is one of the most poorly functional and monitored Apps. I will be sticking with Match and another reputable site. This has been a complete waste of time and money. Frankly, the free POF site is better than this one. And better run, to boot. Stay far away. This company is going BK soon.

Tip for consumers:
Stay away. I wouldn’t even recommend dabbling on this terrible “dating” site. It’s a complete scam.

Service
Value
Quality

Date of experience: October 30, 2021

Thumbnail of user jackm799
New York
1 review
0 helpful votes
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December 18th, 2020

Once I saw that they don't allow you to view or search before you pay (the most expensive dating site). I didn't go any further. If you pay and then see that it is garbage, as described in the reviews here---You deserve what you get. All these sites are basically the same. Any site that "matches" you, usually has the most complaints. A tip: Never buy more than one month of any dating site the first time. Because if it stinks, you just lose the one month. If it is good or you want to stick with it... then purchase the multiple month package.

Date of experience: December 18, 2020

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