EliteSingles has a rating of 1.1 stars from 555 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EliteSingles most frequently mention customer service, fake profiles, and credit card problems. EliteSingles ranks 650th among Dating sites.
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Elite singles are not scammers that is why I am correcting my review here, yet they are not clear that they only serve US clients, it is not an international service, they do not have a mobile application. You meet non matching profiles. The finance are very reluctant to reply so for a quick response I finally reached this email *******@elitesingles.com My advise don't waste your money over paid dating sites, there are lots of free apps to check.
I paid almost $80 for one month subscription! I don't believe, it doesn't even match me with the correct people. Why it is advertised that it is one of the best apps for professional singles. It's so expensive even for $5!
I tried Match and Eharmony with pretty good success (apx 5% scammer experience) in meeting compatible and quality people. I thought I try EliteSingles thinking/hoping it might be better than Match or Eharmony for meeting more educated and professionally established partner like me. Instead, in the first 3 weeks, 80%+ of the contacts were scammers (2 in one night). I got so tired of reporting them that I just cancelled the service. Even the seeming real person matches I got were NOT compatible matches in terms of professional status or education. And they make the cancellation process so confusing and deleting your profile even more difficult. So I had to delete all my pictures and tried to edit the profile to note that I'm leaving the site overtaken by scammers. But the site is just keeping my edited profile in review instead of publishing. Terrible site. Stay far far away.
Tip for consumers:
Stay far far away
Date of experience: August 11, 2021
Not a serious dating site- waste of money and your time. Matches that are sent to you are not members any longer or very far from your desired type. Have been a member for 6 months and met only one person. Most of the people there for killing their time to get some online fun, nothing seriously. Will not recommend this site to anybody- just save your money, time and sanity.
Date of experience: April 22, 2020
First of all. You can't "shop" for possible best connections. They spoon feed you who they want you to see and connect with. You also can't choose a distance for which you would like your possible future mate to live. For instance: The minimum distance in which they might live is 50 miles. Maybe I want someone that lives closer, but I can't choose that. So I live in Colorado and most of the Elite-filtered choices for me, live many miles away-some from the east coast. Really? I also can't filter their height. I am a tall woman and Elite sends me matches that are 5'7" men. In a nutshell, I don't think this British based website is invested in bringing people together. I think this is all about money in their pocket. If you purchase just be prepared to give them your money and have NO control over who you can choose or criteria that is important to you. Good luck finding any matches on this website. Buyer beware :(
Tip for consumers:
Don't give them your money. You will get fake profiles and people that live clear across the country.
Date of experience: June 22, 2022
Elite Singles markets itself as a site for professionals. While there are some professionals, many were not. The default search is for 500 miles. You have to manually change this every time you search unless you want matches across the country! You also had to change the age preferences every time you searched. My biggest gripe with this site is the high number of scammers/phishers who create a fake profile and try to get your contact info. This happened to me almost weekly in the two months I was on the site. I would receive an email from the site telling me they were "investigating " a person who had been in contact with me. This never happened on the other site I tried. Finally, it is very expensive and I found it not to be worth the money for the reasons set forth above. There are definitely better options out there.
Date of experience: November 19, 2021
I wrote numerous emails inquiring about how to cancel my father in laws subscription due to a serious illness at the time he was hospitalized and unable to communicate and elite singles refused to cancel stating they needed a power of attorney kinda hard to get a power of attorney when one is unable to communicate and seriously ill. Other Companies where extremely helpful and had no issues in cancelling his subscription such as roman and human super nice and helpful compared to elite singles. Once my father in law passed they still refused to cancel his subscription without a death certificate. If I could rate them a ZERO I would they are horrible they only care about their bottom dollar. They should take a course in empathy!
Tip for consumers:
If you get sick you will never get a refund unless you are able to communicate unlike my father in law who could not except through family and elite singles would not help us!!
Date of experience: September 8, 2022
You notice that this company spends a lot of many advertising and the reviews you see are mainly good on most of the dating sites which promote EliteSingles. This is the worst dating site ever. First you spend a lot of time going through a list of questions about who you are looking for so you can be match to your perfect mate. Once you finish they match you with the total opposite. If you put tall, they will match you with short. If you say, established career, you won't get it. Additionally, I think the pool of people in the US is limited so there would be weeks without a new match. Then they tell you to expand your search criteria. This was really the worst dating site I have been on and I have been on a few over the last year. Please don't waste your money, on top of it all Customer Service is non-existent.
Date of experience: September 2, 2020
This site is the worst site I've been on, I wish I could give it zero stars, this one star is way to good for them. Since you can't view before you purchase your stuck with it. I set preferences and it gave me only God knows what. There were no quality men, they all looked 75 years or older, nothing elite about them. They looked like a bunch of old drunks. There are no black men on the site. I tried to contact CS and it was like a maze, I was never able to locate any contact information on the site. They charged me over $100 and there's not one descent looking man on the entire site. Do not subscribe to them. I think it's a scam. Sadly, I googled dating sites and they had this scam site listed in the best 5 sites; a bigger Joke. I'm reporting them to the better business bureau. Beware!
Date of experience: April 24, 2020
What a scam, free membership you are unable to view anything. Get membership can only purchase a min of 3 months. Site is difficult to navigate and IMPOSSIBLE I MEAN IMPOSSIBLE TO CONTACT CUSTOMER SERVICE.
Tip for consumers:
Run….. far away
Date of experience: January 4, 2023
I joined Elite Singles end of 2018 for a few months. I cancelled it and received no further emails only generic emails offering reduced membership. However, 03 July 2020 £227.70 was taken from my account by Elite Singles. According to Elite Singles I never cancelled and need to cancel 7 days before renewal?!. I have since discovered I am not alone.
Date of experience: August 5, 2020
This company STOLE $67 from me buy charging me 3 months of subscription and deleting my profile right after but NEVER refunded and they keep lying to my face through emails saying they "cancelled" the payment but I was charged and never refunded! I will go for justice until the end of my days!
Date of experience: September 21, 2023
Each to there own I s'pose but for me i'd rather get chatting with real singles on wejustfit.com than spending hours answering questions for science. Im not saying it wont work and it probably does but just not how I like to roll.
Date of experience: March 26, 2019
Elite singles has far more fake, spam and phishing profiles than real ones on my account. In the week or so I've been on I've had maybe one at the most legitimate messages daily and somewhere between 3-5+ daily fake messages. I have had very good luck with very few fakes and scams and spam on Match and on Zoosk. My friend heard it was a good site. But, Elite singles in my opinion is horrible! I've reported every single one, I message them to complain and ask for a refund and they just deflected and defended.
Tip for consumers:
Do not sign up for elite singles. Friends and I have had great luck with Match, Zoosk, and OurTime. EHarmony is legit, but doesn't create as many matches.
Date of experience: March 23, 2022
Please do not attempt to join elite singles, They are scammers in Germany operating a front dating site and they charge a high amount to make you think it's elite but it really isn't, They took my profile down after i made payments and they have refused to refund me, Now i found that my card has been charged multiple times in one day. Stay away from EliteSingles
Date of experience: December 12, 2019
Elite Singles NZ is made up of a huge proportion of redundant profiles that they keep recycling, which gives the illusion of "lots of activity" - even if it cost $20, it would not be worth it. Save your money!
Date of experience: December 20, 2019
I recently tried the platform knowing I had three days to legally cancel. After the second day, I decided it was not for me. I tried navigating the site to contact customer service but there was no link. I deleted my account and contacted them through my credit card. By then we were in a debate about how long it took me to contact them. They kept my money and told me they hoped I enjoyed using their service. Maddening.
Date of experience: May 9, 2020
This site is a joke. Most accounts are fake, and the few actual humans are the last people on Earth you want to date. My advice is work out, buy good clothes, eat healthy, and start being social. The best women I've ever met are coworkers and friends of friends. Online dating is a scam.
Tip for consumers:
Go out and meet girls the old fashioned way.
Date of experience: July 9, 2021
I used them a while back. Every aspect of their so called service is utter garbage! A complete and utter waste of money even when they offer an 87% discount and offer you $15 a month that you have to pay 6 months up front for!
Date of experience: September 27, 2022
As most have already stated, this site has serious flaws. My 3 month "subscription" ended in only about six weeks. It appears that the customers have agreed to auto-renew (in the fine print--and they also promised not to file class action lawsuits). I am unable to contact customer service as the auto-response states my Email / password is unknown. The only option to cancel membership and avoid auto-renew is to sign in to "my account" for a password re-set-- yet after one month, no password re-set link has arrived. I am LOCKED out of my own account. There is a phone number in Germany, as well as a FAX--but there is no E-mail for this company that I can find. Nonetheless, I continue to receive "advertisements" from Elite Singles (not matches) to the email that they insist is not valid. I was matched with "any living breathing male within a 300 mile radius"-- regardless of my personal preferences--anything but ELITE.
Date of experience: December 26, 2018
The elitesingles.com website and matching software is terrible. Most of the matches are from overseas, regardless of your geographic location setting. I get about 20 smiles a day from fake accounts like "Gmail me MADISONAYISHA". I feel that most of the interactions are not from real people, but are from bots. The reason I say that is the conversation will start out and quickly dead end. For people who are serious about finding someone, I would not waste your time or money with this elitesingles.com
Date of experience: February 10, 2022
Lost count of how many bogus emails I received about "a friend, colleague, brother, whatever, of a member seeing my profile and wanted to connect. Blah, blah, blah... please send your contact info...!" and then all the emails from ES about profiles being reviewed and to please not contact any further... Not trustworthy by any means. No chance of getting a refund as there is No One to contact. Buyer Beware!
Date of experience: November 29, 2021
For all the single women out there... I would not waste a penny on Elite Singles! The customer service is deplorable, to say the least. It takes them days to get back to you. The only person to write to me was a "fake" person. The men on this site look considerably older than their profile age.
For all single women out there, save your money and check out Bumble - it's free, too!
Date of experience: October 18, 2019
I wanted to cancel my subscription as realized I'd made a terrible and costly mistake in joining, I have wrote a e/mail to all 6 addresses on site stating my wish to cancel within the 14 day cooling off period only to find my e. Mails are blocked! I can't get any joy from site, I am writing to h/q in Germany!
Date of experience: July 24, 2017
Appreciate that the pictures are a little clearer than other sites, but am surprised that there are so few contacts in Denver, CO. The preferences require that you include a minimum of 50 mile radius. The picks I get are even farther than that. I just don't see myself driving 50 - 100 miles to meet someone. I simply don't have that kind of time. I really wish I could limit the distance range.
Date of experience: June 4, 2022
This is one of the most poorly functional and monitored Apps. I will be sticking with Match and another reputable site. This has been a complete waste of time and money. Frankly, the free POF site is better than this one. And better run, to boot. Stay far away. This company is going BK soon.
Tip for consumers:
Stay away. I wouldn’t even recommend dabbling on this terrible “dating” site. It’s a complete scam.
Date of experience: October 30, 2021
Once I saw that they don't allow you to view or search before you pay (the most expensive dating site). I didn't go any further. If you pay and then see that it is garbage, as described in the reviews here---You deserve what you get. All these sites are basically the same. Any site that "matches" you, usually has the most complaints. A tip: Never buy more than one month of any dating site the first time. Because if it stinks, you just lose the one month. If it is good or you want to stick with it... then purchase the multiple month package.
Date of experience: December 18, 2020
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