EliteSingles has a rating of 1.1 stars from 555 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EliteSingles most frequently mention customer service, fake profiles, and credit card problems. EliteSingles ranks 650th among Dating sites.
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Elite singles are not scammers that is why I am correcting my review here, yet they are not clear that they only serve US clients, it is not an international service, they do not have a mobile application. You meet non matching profiles. The finance are very reluctant to reply so for a quick response I finally reached this email *******@elitesingles.com My advise don't waste your money over paid dating sites, there are lots of free apps to check.
I paid almost $80 for one month subscription! I don't believe, it doesn't even match me with the correct people. Why it is advertised that it is one of the best apps for professional singles. It's so expensive even for $5!
This website is a scam. They mislead you on pricing - they are the most expensive that I have experienced - and then make it very difficult to cancel the membership. It's a tedious process to cancel and that will be so they can scam more money from a user. Unlike every other dating website, a membership cannot be cancelled online. Unless the membership is a non-paying one, then it can be done easily - what does that say about the greedy owners of that site? STAY AWAY!
Date of experience: September 7, 2019
The site doesn't have sufficient matches within locality. Despite specifying 30 miles radius, most of the matches were not within this range and were nothing like I had specified. I do not understand why they make this a subscription, I am trying to cancel and it's proving difficult again!
Total waste of money!
Tip for consumers:
Please avoid....look for other dating sites
Date of experience: December 28, 2021
First, I signed up for eHarmony and after paying for a membership, they basically stop sending good matches. Nobody took a peak even on my profile :) I am the attractive woman. I switched to Elitesingles and was pleasantly surprised receiving quality matches every day and men started checking my profile and sending messages.
I don't regret paying for both services. I got an experience :) Good luck everyone.
Date of experience: June 19, 2020
This is a near con website. Get away with not giving any service and still taking your money cause it is a non UK company. The app is hard to use, not enough subscribers, almost impossible to cancel subscription. Money Trap..
Date of experience: April 11, 2019
I have to agree with the other reviews that this dating service is not in fact for professionals. In addition to not introducing you to other professionals as advertised, there is very little selection because it is not as well known. You are better off going with another dating website that has more members and increases your chances of meeting someone you like within a reasonable distance to you.
Date of experience: May 7, 2020
Site sucks. Do not join. No custom service Whatever your dating presences are won't matter. If you're 50 you'll get 65yr old recommendations. If you're looking for someone within 100 miles good luck. Won't happen.
Tip for consumers:
Avoid avoid avoid
Date of experience: April 13, 2021
This is a dating site that underperforms. It purports to provide you with matches every day and yet 90% of the matches I'm sent have no photos, minimal profile info and never respond to photo requests or messages. There are a few actual people on the site, but in general it is poorly designed, has few members and generally isn't worth the time or money, as it is considerably more expensive than comparable sites with better functionality and massively larger membership.
Tip for consumers:
Don't use it. There are many better options out there.
Date of experience: April 21, 2021
It has good reviews for some reason. I have yet to see why. It's more expensive than other sites and its FULL of scammers using the same pick up stories and SAME email address to "introduce you to their friend/boss etc because they are deactivating their account bc they are getting married in a few days." Unbelievable how their algorithm doesn't search for the commonalities despite reporting. Don't bother to "report" because it does nothing.
Tip for consumers:
Cant get in touch with a person to find out about refund.
Date of experience: July 7, 2022
I have been on six other dating apps over the past year--all as a paying member. I have never had so many unattractive matches sent to me than I have on Elite Singles. Also, the amount of people located in my geographic area was negligible. I am usually considered very pretty or beautiful and am getting a large percentage of matches that are genuinely unattactive (no judgment of unattractive people here, just not appropriately matched.)
Tip for consumers:
Do not use this site. I am extremely disappointed.
Date of experience: March 26, 2022
This site is a complete rip off and there was absolutely nothing elite about the platform or the matches. Many employ profiles, was unable to control the distance (minimum is 50 miles!). Customer service refused to address my concerns and instead just kept sending me useless advice, such as I should ask matches to upload photos! I don't think so.
Date of experience: October 14, 2021
I have joined Elite singles twice and whilst I was disappointed the first time, felt I would give it another go. Elite inticed me back with various offers. I have found the whole process disappointing, I am not unattractive ( in fact generally get a compliments and asked out locally but have not met anyone I was interested in). So I decided to give Elite another go, very few men have been sent through this time and those that look more suitable and interesting live too far away. To be honest the selection has been poor. I am leaving Elite and asking for all my details to be removed one registration expires. It's a shame as because of the details requested on registration I had high expectations.
Date of experience: July 31, 2017
There is no way to communicate with a live person. I selected a photo be produced with anyone interested in me, I get tons of interests with NO photo. The member fees are getting higher. People are loosing jobs during this pandemic, Elite Singles should be helping by lowering fees.
Date of experience: June 2, 2020
I paid $139 for 6 months. I thought I met someone that was worthy so after 2.5 months I deleted my profile. Turns out he was a scammer and asked me to send him money. I filed reports to the FBI computer crime division and the local police. I have been trying to reach EliteSingles to discuss this to see if I could even get 4 more weeks free to contact 2 other gentlemen that were very nice. I get a help desk robot that sends me to an "expert" that will cost me $14.00 a month to deal with. There is no phone number for this site and there is no recourse.
For all the hype is was a pretty horrible experience.
BTW- I saw more people with high school degrees rather than people with educations. At least half the men did not post any photos- which is a red flag.
My advice- STAY AWAY FROM THIS SITE. ITS'S JUNK!
Date of experience: July 16, 2020
I still don't like the site! But, I sent and email asking for a refund and got it. Very thankful. Wish I would've copied the email and phone number for everyone out there. Not so easy to find. But, they are there. Good luck!
Tip for consumers:
Don't bother!
Date of experience: February 22, 2022
I thought I researched dating sites; I thought this one would be ok. It's awful! My first matches were like something from the movie 'Deliverance'! Once I found refund button & I tried to use it, but it just spins. They have a Q&A area and it says it's all EASY! Easy to cancel, easy to get a refund. Customer service is closed so far supposedly will be open tomorrow (3 day weekend) but you only have 3 days to back out. No email. No forms. Don't ever sign up for this site. Seriously!
Tip for consumers:
Don't do it!
Products used:
I looked at dating matches. Did not use!
Date of experience: February 21, 2022
Hello everyone, please do not invest in this platform! It is not worth your time and your money!
I joined this platform a little over three months ago, and all I got was very limited views and scams. My profile wasn't visited almost at all in comparison to Match.com, which I just joined. I am 50 and all I was getting were smiles from old guys, most of them from other states! The customer care sucks, everything is running slow, the app isn't working properly. So glad I made the decision to move to Match!
Date of experience: June 22, 2020
Elite Singles used to be good. Since I rejoined in September 2021, I have encountered numerous scammers. Also 80% of the matches I received our people from out of State, we'll beyond the 100 mile radius I have set in my preferences! A total waste of money!
Date of experience: November 7, 2021
This site was recommended by a friend but have been so dissappointed. The "thorough" personality quiz is so generic that it does not discern any true characteristics and traits one may be looking for in a partner. You can match with anyone in an age range - and I placed a limited mileage for searches but have been getting "likes" and matches from all over the U.S. Although this was my first try on online dating, I can tell when a bogus message is sent. I do not recommend this site.
Date of experience: March 3, 2022
Nothing but fake profiles. Ignores your preference settings. Difficult to navigate or report/ block the fake and obnoxious. Matches you with members that obviously aren't serious having names like Mister Big, blank or incomplete profiles etc. when you try to cancel you suddenly get all kinds of desirable matches - but turns out it's just a marketing scheme because they're all fake. Awful.
Date of experience: May 23, 2022
If you don't want to be fighting to get your money back, don't let these fraudsters bait you into buying a membership. They barely have any real accounts, it's all one big scam. There is no use in trying to find sweet and beautiful of ladies on EliteSingles, the name of the site is deceptive and sarcastic. In fact, it's a bad joke. Investing money in one thing, but wasting it is another. Elitesingles are money grubbers. I hope they will be shut down soon.
Date of experience: September 5, 2022
This site is a scam. It claims to have a "free "membership but you can't see your matches, you can't see the faces of the people they're suggesting, and when you get messages from other members you can't read them unless you pay $200 to "unlock" your messages. There's nothing "elite" about the site. The majority of people are disgusting and trashy, and the second day I was on the site, I received a message from corporate saying there was a scammer profile on their site that contacted me. The app doesn't work, the photos load sideways, the order of your likes and preferences on the profile load upside down. The site is a disaster. Nobody answers from Customer Service. I hope somebody sues them.
Tip for consumers:
Skip it. This site is terrible.
Date of experience: June 7, 2022
All scams, no benefit, it just takes money and time. Customer service doesn't answer phone calls or emails at all. I canceled my 6 month subscription and only used 1 month, but they didn't refund me, and they continued to take another 6 months, what a scam
I will ask 911 for help. Can't cancel my account, they keep taking money
Date of experience: March 17, 2021
I'm my opinion many of the fake profiles are generated by the company itself. People with high school educations with careers that clearly require an advanced degree. Crazy heights.
Totally ignore distance preferences even though you have chosen the highest level of importance to it, the same with age. Canceled it.
Date of experience: April 13, 2022
I saw the TV commercial and thought this site may be different than other online dating sites so I signed up for 3 months on a promotional rate. It's different all right. So far I am very disappointed with the service. I get matches but many live 100 or more miles away from me. What's the point of my telling them what is the distance I am searching for. The few matches I have received are totally not what I want, physically and occupationally. I think many do not have a college degree. I have turned off the auto renewal and my membership should end in 3 months. I hope I won't have trouble with them charging my credit card even though I cancelled the auto renewal. I will monitor my credit card closely.
Date of experience: January 28, 2017
I am an attractive woman with a lovely figure. The photos I posted were current and not just my face, but full body shots. Most of the photos they sent me as potential dates were extremely unattractive, I mean butt ugly, and some of the photos were of someone's chin or whatever, not pictures that should have passed their so-called "approval!" There were also a lot of scammers who were canceling their subscription and wanted my personal e-mail address because their boss, their friend or whoever was "crushing" on me. Waste of time and money!
Date of experience: June 14, 2022
Beware! Elite use an autorenewal. They will not remind you when this is coming up and will simply charge you for the full £192.00! Trying to navigate the site to cancel your subscription or stop the autorenewal will send you round and round in circles and when you finally lose patience and find the customer care contact form which is in itself a feat, they do not respond. I've worked with computers for the last 30 years. This website in my personal opinion seems to be designed purely to make it difficult for people to get out of once they're in. They also have a very bad feedback on trustpilot. Wonder why!
Tip for consumers:
Don't. Search area way too big. Matches are iffy to say the least. I'll be amazed to see a 'review' that says anything good unless in the small print it's an affiliate or an advertisement. But if you do, make sure you cancel autorenew straight away!
Date of experience: September 26, 2021
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