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EntirelyPets

How would you rate EntirelyPets?
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Texas
1 review
0 helpful votes
Follow Barbara L.
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Great product
February 19, 2021

The quick release pinch collar works exactly as I had hoped! I use it as a training tool. I received it two days after placing the order whereas I was waiting 10 weeks from another company for the very same item! Service has always been great!

Date of experience: February 18, 2021
California
1 review
1 helpful vote
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I ordered from them. They sent me a partial and mostly incorrect order. It took me more than 2 weeks and a LOT of fighting to get return labels sent to me. They have had the product back for 10 days and STILL no refund.
Total scam company

Date of experience: July 20, 2021
California
1 review
1 helpful vote
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One of the easiest online shopping experiences I've ever had. Their catalogue is super easy to browse and the whole ordering process was just so simple. I didn't want to pay extra for express shipping so my cat got her goodies in about a week no problem. I'll certainly be using them again if this is the experience I can expect each time I order.

Date of experience: March 20, 2019
Florida
5 reviews
0 helpful votes
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They have what you can't find!
January 18, 2021

There are several items one can't find in many places, however, this site not only carries those odd items, they are also very reasonably priced. Their service is excellent and products top notch. Have been a member for years!

Date of experience: December 17, 2016
New York
2 reviews
0 helpful votes
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5 stars for sure!
May 23, 2019

I'm so happy I found EntirelyPets! I've been struggling for years to find all my pet supplies in one place at an affordable price, so these guys are a true blessing. Every order has arrived promptly and in perfect condition! 5 stars.

Date of experience: May 20, 2019
GB
1 review
1 helpful vote
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Terrible 'service'
April 29, 2017

Placed an order online, paid agreed international fees to be emailed to call in to verify order. At which point told oh no we can't ship it internationally! After pressurising them i was told they could but for 5 times the advertised shipping rates! Complete rip off with no product supplied but costing me $40 phone charge!

Date of experience: April 29, 2017
Florida
4 reviews
9 helpful votes
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Terrible Company
June 9, 2020

Do yourself a favor and believe all of the negative reviews posted here and stay away from this company.
They love to take your order but hate to fulfill nor communicate about it.
I learned a long time ago not to use their pharmacy as authorizations and orders were always messed up and with regards to non essential items they rarely arrive within a month.
Though their prices and products (once you get them) are good their order fulfillment, shipping and especially customer service are amongst the worst in the pet supply industry.

Date of experience: June 9, 2020
Singapore
1 review
0 helpful votes
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Came still cold
May 11, 2022

I'm impressed because my Azodyl came still cold and extremely well-packed, surrounded by several ice packs. I live in Singapore and the journey from the USA must have taken days. Thank you.

Date of experience: May 10, 2022
California
1 review
1 helpful vote
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Definitely recommend
March 11, 2019

I've been getting pretty much all of my pet supplies from EntirelyPets for a few months now - they have every product I need, great prices, and rotating deals all the time. Even with shipping I've saved hundreds of dollars and everything I've ordered has arrived in perfect condition. So needless to say I highly recommend them!

Date of experience: March 10, 2019
Florida
1 review
0 helpful votes
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Haven been using this vendor for years, for certain speciality things not available at most online pet sites. Sure, once in a while if they are having a really low price on something it may be out of stock when you order, but the wait is well worth the x-tra low price.

Date of experience: October 9, 2017

Overview

EntirelyPets has a rating of 2.5 stars from 625 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EntirelyPets most frequently mention customer service, credit card and day shipping. EntirelyPets ranks 15th among Pet Meds sites.

service
77
value
73
shipping
73
returns
33
quality
61
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