Charged $6.95 for 2-4 days shipping BUTreally shipped FEDEX GROUND. Dog food did not arrive for over 10 days.
Hope this is a mistake and not a SCAM
WORST CUSTOMER SERVICE I'VE EVER RECEIVED. They will NOT get back to you and try EVERYTHING NOT to refund you. WILL NEVER USE AGAIN!
Their business practice is something that I have never experienced with before. By far the worst!
I received my item much sooner than anticipated. Fast and easy ordering. Very pleased with service.
Answer: Do yourself a favor and believe all of the negative reviews posted here and stay away from this company. They love to take your order but hate to fulfill nor communicate about it. I learned a long time ago not to use their pharmacy as authorizations and orders were always messed up and with regards to non essential items they rarely arrive within a month. Though their prices and products (once you get them) are good their order fulfillment, shipping and especially customer service are amongst the worst in the pet supply industry.
Answer: THey are prob asleep. Really. Horrible customer service. Call after lunch, they might pick up :(
Answer: This is www.EntirelyPets.com.
Answer: Same thing happened to me. Its been two months but I still haven't received my products.
Answer: Call ASAP, mine was sitting in the warehouse for 24 days unshipped waiting on an out of stock item.
Answer: Keep calling customer service. Just expect half hour wait times. Call your credit card company and find out if it was charged. Their websites say in stock but the delays don't reflect that. This company has terrible customer service and inability to reach them once an order is placed.
Answer: This is www.EntirelyPets.com.
EntirelyPets has a rating of 2.5 stars from 625 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EntirelyPets most frequently mention customer service, credit card and day shipping. EntirelyPets ranks 15th among Pet Meds sites.