Eventbrite

Absolutley discusting service my wife bought tickets for coldplay 2023 cardiff as a xmas present for me my daughter and her boyfriend booked time off work booked hotel, bare in mind tickets purchased December 2022? Only to be told in march tickets are going to be refunded as they wher bought from a 3rd party supplier and can get more money elsewhere for tickets absolutely discusting company will never book with Event bright again, should be governed by a financial ombudsman service dont know how you can pay good money for tickets to be ripped off and messed around, shouldnt be trading shows there are no trust in this company. NEVER NEVER NEVER AGAIN@ EVENT BRIGHT#EVENT BRIGHT USELESS SERVICE# DISCUSTING!

Organizer of event (Ed Owen/ Nashville Tour Guide) stopped communicating after taking our deposit and first payment for a Solar Eclipse event in Nashville, so never received final bill even after a month of e-mails, phone messages. Complained to eventbrite they told me to contact the vendor who I had told them I had been trying to do for over a month. So I ask for a refund, they tell me I am past the refund date, So essentially they are telling me I can't get my money back, and I can't complete my payment to the event because the vendor won't bill me, and has dissapeared, So i'm out around $1800 BECAUSE THE VENDOR DOESN'T COMPLATE THE TRANACTION, AND EVENTBRITE REFUSES TO DO ANYTHING.

I wish to share the absolutely unacceptable issue that I have experienced in dealing with your company.

I booked event #*******742
Event Logo
Design for Living 2
Calendar-icon Friday, November 6,2020 6:00 PM - Saturday, November 7,2020 6:00 PM (EST) in April of last year. The event was canceled in October and I never saw a transaction hit my account. I waited until November to see if I would get the credit.

I never saw it on any bank statement. I assumed that I did not get the credit due to the fact that I had canceled the card with which I had made the original transaction.

After waiting until November to contact you all about. I got caught in a loop and the original email stating that I was due a refund referred me back to a link which emailed the event organizer and if I did a search on the FAQs on what to do about my situation, I keep getting information that instructed me to contact the event organizer.

Well, he had no clue what to do and wasn't entirely pleasant either.

It must be nice to being so flush with profits that you can afford to drive consumers away in a collapsing economy.

I vote with my money. I can assure you that Eventbrite will not be getting any more money from me.

After I was told I could get a refund for an event, they then just ignore all correspondence -- DO NOT PAY for any tickets using Eventbrite. -- it is a scam!

They cancelled the event I organized for no reason and no explanation given. Zero customer support.