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Illinois
1 review
0 helpful votes
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F'NG LOSERS
November 19, 2022

What a complete piece of s*** organization. Bowing to the lefthis woke crowd. Eventually you're just going to go out a business. Good riddance!

Date of experience: November 19, 2022
AE
1 review
0 helpful votes
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Spam free tickets offer
February 4, 2022

Bull $#*! company. Claims to give free tickets but take all contact informations. Then they say it was posted 1 year back

Date of experience: February 4, 2022
Tennessee
1 review
0 helpful votes
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Spam
September 27, 2022

I keep getting emails from these people and impossible to unsubscribe. It's my email address, but not me.

Date of experience: September 27, 2022
GB
1 review
0 helpful votes
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To PAYPAL
Please re-open Case How can Eventbrite UK Limited charge me £70, a 77year old pensioner for tickets to a girls night out? Where were my tickets sent? Can they give you an address on where they sent them?
PayPal Case closed: Transaction not covered
Thank you for reporting this case. After reviewing your case, we found that this transaction was not unauthorised and therefore isn't eligible for PayPal Buyer Protection.
Case details
Dispute reason Unauthorised access
Eventbrite UK Limited
Payment - £70.00
You'll see "PAYPAL *EB LADIES FUN N" on your card statement. £70.00
Information Eventbrite UK Limited *******223 NOT a genuine number!
Telephone number for eventbrite uk Eventbrite From BING/google
63-79 Seymour Street, London W2 2HF
020 7981 2574 N. B this is the number I called and transferred to a different company & number
(NOT eventbrite.co.uk)
You'll see "PAYPAL *EB LADIES FUN N" on your card statement. £70.00
https://www.eventbrite.co.uk *******@eventbrite.com
N. B. I have closed my paypal account because of their refusal to help in this dispute.

Date of experience: November 26, 2021
Canada
3 reviews
3 helpful votes
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Just don't use it
December 24, 2023

Update: Feb 13,2024:

Can Eventbrite get ANY worse?

Not only do they NOT provide decent customer service, but now they are now forcing organizers to do the following to list events requiring money:

1. Provide Eventbrite with their banking information to be paid,

And

2. Allow Eventbrite to hang onto full profits until they are ready to pay the organizer or refund the organizer's customers,

And

3. Only accept payment methods that Eventbrite's system will allow.

They no longer allow people to put links to external ticketing sites in their descriptions, and this is why I left.

All Eventbrite staff care about is collecting as much money as they can. After all, when you try their website (scan it through a website checking site), they load a bunch of other stuff of which half I could guarantee are advertisements and data collection scripts.

Eventbrite needs to be shut down!

I have attached the CEO's response to an innocent question, and I attached the email I received today with the event title and ID number blocked out

Old review:

So many reasons people shouldn't use it.
1. Its too slow to work with then creating events. Sometimes you can't even type characters without delay.
2. It's run by someone who told one of their customers to go F-themselves.
3. Eventbrite event organizers are FORCED to assign a price to events even if the ticketing is managed outside of EventBrite. This creates confusion to prospective buyers because if people want ticketing and money run by an outside source ONLY and they put the correct price on Evenrbrite, then eventbrite will have the money if people click the eventbrite button instead of following the links to the right ticket source in the description.
4. It cuts creativity. A chunk of your event page will be white with Eventbrite branding and your competitior's ads will show too.
5. You have to wait until sometime AFTER the event is finished to receive pay from EventBrite.
6. They'll market you and your attendees when they feel like it even if you delete your account. They even send a reminder email 48 hours before the event start time that the event is happening even if the organizer has cancelled it.

And here's what I may have experienced that I hated (and thus why I create outrageously high prices for my events just for eventbrite viewers only)... When I list some events as FREE on eventbrite despite the actual event not being free, some people were going for the free tickets, and it got to the point where a venue owner complained that some attendees wanted refunds... Had the attendees read the fine print for my events, they should have figured out to contact ME!
There's probably 100 more but I can't think of them at the moment.

Date of experience: December 24, 2023
New York
1 review
3 helpful votes
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Scam
July 13, 2018

Tried to purchase tickets to a Jackson Browne event in Woodstock NY and the checkout would come on and disappear, Eventbrite is a scam and shame on Levon Helm studios for using them.

Date of experience: July 13, 2018
Washington
1 review
0 helpful votes
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Don't use them. They only care about their own interests and they are not helpful. I've never seen anyone disrespect their customers like they do.

Date of experience: October 26, 2023
Missouri
1 review
1 helpful vote
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When we arrived the tickets didn't scan, they said at the Kauffman Center they don't even sell those ticket numbers. Luckily they got us seats.

Date of experience: June 4, 2017
Michigan
1 review
1 helpful vote
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Do not buy tickets from this site. They don't keep their word and if they make a mistake they will not return your money ever.

Date of experience: June 25, 2021
Virginia
2 reviews
0 helpful votes
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They suck. Period.
September 21, 2021

Can't connect on phone. Event I bought a ticket for doesn't show on my account or on their calendar.

Date of experience: September 21, 2021

Overview

Eventbrite has a rating of 1.1 stars from 332 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Eventbrite most frequently mention customer service, credit card and purchase tickets. Eventbrite ranks 198th among Event Planning sites.

service
115
value
100
shipping
57
returns
75
quality
95
+58