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Evisa Express has a rating of 2.4 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Evisa Express ranks 77th among Immigration sites.
This company responds to reviews on average within 30 days
As usual, I don't write any reviews. But at this time I was really impressed when I applied for eVisa to Kenya. I've got my travel document in just a few hours. Evisa Express support team did really great job. Thanks.
Was charged double the price for a visa to Vietnam. Was tricked into thinking I was dealing with the Vietnamese government. They pay google to direct you to their website. Wasn't until after I paid that I questioned how expensive the visa was. I tried to cancel because the money had not yet left my account but they refused. Polished based company ripping off unsuspecting travelers all over the world.
They made this look like a legitimate government website but in reality they take your information and money. DO NOT PAY or enter any info.
I made the mistake on paying and will be filing a chargeback from my credit card.
Tip for consumers:
avoid at all costs.
Products used:
nothing,scam
They trick you into paying for thing you don't need to pay for.
They made me loose a plane ticket because I was waiting for my visa that never arrived
It was for India. Y got into theyr website by mistake.
Dear Sir/Madam,
It is stated on our website that we are a private Agency that provides extra support in obtaining an entry permit, as we make sure that the correct information and documents are provided before applying on behalf of our customers. We always complete the applications on time of the travel of our customers, if it was not completed on time, it may be due to incorrect documents being provided, however we always inform our customers about it and await for a new set of documents to be uploaded before continuing further. If you submitted the fully completed and paid application but did not receive it on time, kindly contact us at support@evisa.express
Personally, I rarely write review.
However, Evisa Express saved my life.
They are reliable and quick in response
Got my emergency visa to Vietnam within 4 hours since I got a business trip tomorrow
Except the price is way higher than the normal price
Still, I am so satisfied with service
Highly recommend!
Please be carefull this website poses like official government website and steals your money 4 times more and is run by scammers! They take all your personal information. Complete fraud! Polish scammers run this website!
Dear Madam,
Thank you for sharing your feedback with us.
Kindly be informed that the price we charge for evisa is always displayed when submitting the request on our website. You made a conscious decision to create and pay for your application with a legally registered agency acting as an intermediary in the approval process.
Our Applicants appreciate the additional services that come when proceeding with our company. These include: a simplified submission process, support and assistance via email 7 days a week, approachable customer services team via phone, review of all data by visa experts before submitting to the Government Visa Departments, edition of photo/documents to adequate formats required by the Government authorities, free visa status updates and necessary corrections, recovery of your entry permit in case of loss.
Very happy to get such visa to visit such very nice country. I was always struggled to get the visa as I had to visit the embassy but now with such unbelievable service I got it straightway once I applied. Raising thumb for this digital service
I used Evisa Express to get my electronic visa and I must say, I was qutie impressed. Whole process was so easy!. All I had to do was fill out the online application and after a few minutes I had my visa in my inbox. I would definitely recomend them to anyone looking for a reliable online visa company.
Tip for consumers:
When using the service of Evisa Express, make sure to apply for your eVisa early enough before the date of your travel. Applying at the last moment is not a good idea! All in all, you can trust them as they really know what they are doing.
Products used:
Electronic visa to Cambodia
I made a major error on the application and asked for a refund. They were efficient, professional and sorted out the refund same day. Great service, I'd use them again
Products used:
N/A
Do not trust this company. On Nov. 13th, i applied for a visa for Dubai they told me to send several documents. I did. On November 22nd i had a flight booked, hotel booked and a car booked. On November 21st, i sent a follow up email, because their website claims results in 72 hours. A total lie. 216 hours or 8 days later they requested i send more documentation. I did. I had less then 12 hours left for my flight. Nothin. No results. No response. I missed my flight, my family had to cancel there tickets, my car refund was lost, my hotel booking lost. Three tickets, could not get refund. Total loss=$3000. I only managed to get flight credit. To rebook the price went up to $1000 dollars.
I lost the money i submitted this company, lost money on hotel and car, missed my flight and spoild my family vacation.
Do not use this company. They cannot get visa, don not get back to you in a timely fashion.
Would never recommend them.
Dear Sir/Madam,
We are sorry for the inconvenience caused, but we were facing terrible technical issues. Next time, please reach out to us by phone to avoid such unpleasant situations.
Avoid this company. They are an agent - you can go direct to any Government website to get your visa more efficiently and cheaper. Using this company cost me $$$ and missed flights. A total shambles
Tip for consumers:
Avoid using this company, they are not a genuine visa application service. All they do is to process a visa via the official Government websites.
Products used:
visa applicaiton
Dear Sir/Madam,
We are not a scam, we are a travel agency that has been a part of the evisa market since 2016. We've helped thousands of travellers all around the world. Our services are clear and everything can be found on our website.
The prices are different from the government websites, because if you apply with us, you get a team of specialists looking after your application, verifying the data provided, making sure everything is submitted correctly, and contacting the Government on your behalf in case of any additional requests. This significantly increases the Applicant's chances of getting their application approved.
This is the worst visa agent I have ever met and I wish I could give -10 for review
Right away when I summited my application I just wanted to withdraw it as it was super expensive fee for €249! 10 times while the immigration actually only charge you for $25!
You won't find the amount they gonna to charge you as it was a very tiny gray number hiding at the corner of the pages. Immediately I sent them emails and tried to cancel this order but no reply as it's on Saturday. No one answered the hotline as it's on Saturday. Then I applied an Visa for exactly the same information on Sunday through Immigration directly. And called Evisa Express on Monday then they told me it is impossible to cancel my order as it was summited to immigration right away when receiving my application. Yes they have people to check email and send applications out but no one will response to your request! Your guys are just lying! And tell me that the fee is higher as my entry day is near! Excuse me I applied the same visa from Immigration Department one day later and it is just a normal one not rush or emergency!
Hello, thank you for sharing your opinion with us.
Kindly be informed that standard processing time for Vietnamese evisa is 5 working days, whereas it's 1-2 business days for rush processing. Your declared date of travel was less than 5 working days away at the time you submitted the application, which is why the website informed you that rush processing would be required in order to secure the evisa on time. Please note that the price will always be higher if you apply for a visa through a third party as it includes service and transaction fees on top of the consular fee paid to the Immigration Office. The final cost of our service is always presented to the Applicant during the payment stage - the amount may vary depending on the chosen evisa type and processing option, so it is shown after the relevant information has been provided. We would also like to point out that rush processing is not available on the Immigration Department's website and there is no guarantee that a traveller would receive their entry permit before their departure for Vietnam.
As for our hotline, it is available from Monday to Friday, 8AM-4PM CET. There is a dedicated Support Team actively answering our Customers' queries via email on the weekends, when it is not possible to contact us by phone.
If you have any concerns or doubts regarding our service or the credibility of our agency, you can refer to our Terms of Service which can be found on our website for each Applicant's perusal. You can also contact our Support Team at support@evisa.express for any further queries.
Really appreciate your service. So easy to submit the papers, and fast response from their team made it so quick. Got the visa successfully and with no hassles on our side.
Their staff were so co-oeperative. We called them and they explained everything in great detail; no fuss. Would highly recommend their service to anyone.
Tip for consumers:
Would Highly Recommend
Products used:
Shoes
Will charge 3x-10x what the embassy charges. For Australia they haven't returned my visa. I did it on the AUS sight and it took 10 mins. Scam.
Dear Sir,
Please note that it is indicated on our website that we are a private Agency not affiliated with the Embassy or the Government. The difference in price is due to service fee, as an experienced Agent takes care of your eVisa file and makes sure that the process goes smoothly, which is always the case when using a service of a Third Party Agency. Before applying, applicants should check the website they are applying on. All the information about our Agency is visible to applicants. The decision to apply for an eVisa with an agency was made by you.
For any inquiries regarding cancellation or resending of the approved eVisa, it is advised to contact our support team, either on our hotline or via e-mail. Regards
My review and experience I share. I submitted paper through evisa express for oman evisa. I'm UAE resident. I got visa within 3-4 hours even holiday for EID. Great job.
Habib UAE
I thought this was the official visa site, It said I had to get an urgent visa at 249 euros for Vietnam for a week, it said the earliest I would get it was in 5 days time, for 249 euros. When it came up in Euros and with this SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA after I said. I knew I had been ripped off, still no money back from PayPal. They tried to get me to pay an additional 50 euros to. Release the visa I had cancelled. I nearly cancelled my flight and accomodation as I was flying in 3 days. DO NOT USE THEM. DO NOT BELIEVE PAYPAL WILL GET YOUR MONET BACK.
Hello,
Thank you for sharing your opinion with us.
A standard Vietnamese evisa application usually takes 5 business days to be processed. As your declared date of travel was less than 5 working days away at the time you submitted the application, our website informed you that rush processing had to be applied in order to ensure timely issuance of the evisa. Kindly note that rush processing is not available on the Immigration Department's website - this is a unique service and that's why it entails a higher processing fee. The 2-business-day rush option costs 249 EUR whereas the 1-business-day one costs 299 EUR - in the case of your application, the latter option had to be applied to secure your evisa before your planned departure for Vietnam and that is why our Support Team contacted you concerning the additional 50 EUR fee.
If you have any concerns regarding our service, please contact our Support Team at support@evisa.express.
No comments, worst service ever. I would not recommend it. It is a list of money, better to try in a different way.
Dear Sir/Madam,
Thank you for your feedback. Our agency is not a scam, we are a legally registered company which acts as an intermediary between travelers and the Immigration Office of a given country.
We do not issue visas ourselves as the Immigration Department is the only authorized institution to do that, however, we do provide our clients with legitimate and valid documents obtained using the official Government portals.
Feel free to contact us if you have any further doubts or questions.
Stay away from them! Biggest Scam on the web Be Aware Buyers.
Please Read Reviews before using them
** Save your money and stay away from them **
Tip for consumers:
Please stay away from them see 1 Star Reviews they do not care and just collecting the unreasonable sum of monies for Visa that is not given!!!!!!! Stay Away
Products used:
Visa service which is Fruad
Dear Sir/Madam,
Thank you for your feedback. Our agency is not a scam neither fraud, we are a legally registered company which acts as an intermediary between travelers and the Immigration Office of a given country.
We do not issue visas ourselves as the Immigration Department is the only authorized institution to do that, however, we do provide our clients with legitimate and valid documents obtained using the official Government portals.
Feel free to contact us at support@evisa.express if you have any further doubts or questions.
Very fast reply and easy to get the visa. I would like to thank you by this way to have a visa. Excellent Job!
Quick and easy process. Very helpful and quick to reply with any further documents required. User friendly prcoess
This is a non trustworthy company. I submitted a visa application correctly (I was very careful) and their date for the application was 1 week ahead. This meant I couldn't fly in for my intended schedule. When I called them they said of course they cannot change the date. They offered me and emergency visa for 800 euro (this is supposed to be processed within 2 hours). I was about to pay this because I was desperate. When I called them again to ensure this would allow me to fly the next day still they said it only works for flights departing after 4pm the following day. This makes no sense. Whats the point in paying huge money for something to be processed in 2 hours if it's not applicable to most flights the following day?
This company preys on the desperate and does everything they can to not process your visa application because they know if it gets too close to your flight departure date you will pay a lot more out of desperation.
Also they kept saying my passport photo was not clear enough. I'm using a Samsung Galaxy A32 which has great camera quality. I followed all instructions and double checked the photo quality and it was perfect. This is done deliberately so you can't fly in when you are supposed to so they can charge you for expensive emergency visas.
The cost of the visa application was about 3x more than if you go direct to Vietnams immigration departments process.
Don't use this company they do not have your best interest in mind. This is setup to take money from desperate travelers and they will use any false excuse to not process your application.
I wouldn't trust the positive reviews. It's clear many of them are fake due to the broken English, and the repetitive types of comments you can see.
Tip for consumers:
Don't use this company. Go direct to the official Vietnam Immigration website.
Products used:
Standard evisa application
Dear Sir,
We have provided all the possible help and guidance we could at the time, considering your urgent situation. Rush processing can only be offered during the working hours of the Immigration Office of Vietnam and such eVisas are issued according to the provided working hours as well, which is why it is essential for us to consider the timezone difference. It is needed to provide clear set of documents as well in order to successfully process the application, if such copies are blurry/cut from the sides/showing watermarks or light is reflecting on them, they are not acceptable and using them to apply for eVisa would result in eVisa refusal. The difference in price is due to us being a private Agency, as you are being charged with visa free, service fee and processing fee, as an assigned Agent is carefully taking care of your file and providing all the needed assistance.
This company is a SCAM. Beware
They charged me 10 times the amount for a visa and refused to refund me. DO NOT USE THIS COMPANY. THEY ARE SCAMMERS
Dear Sir,
as it was explained, visa service was provided to you accordingly, as your nationality is eligible for eVisa process according to the Immigration Office's website - if it was not required, the website would not allow to proceed further. Our service has been finalized accordingly and the correct eVisa document was issued.
If you doubt our credibility, we advice you to check our Terms of Service and Privacy Policy, as we are a registered company that has been in the eVisa market since 2016.
Muito atenciosos,essa e a segunda vez que viajo para pais da india,amo tudo de a cultura,e o carisma do povo indiano! Amo a india.
Gain trust and grow your business with customer reviews.
Dear Sir/Maddam,
Kindly note that it is indicated on our website that we are a private Agency not affiliated with the Embassy or the Government. The difference in price is due to service fee, as an experienced Agent is taking care of your eVisa file and makes sure that the process goes smoothly, which is always a case when using a service of a Third Party Agency. It is in applicant's interest to thoroughly check the website they are applying on before submitting the application, as all the necessary information regarding our Agency is visible for applicants. You made the concious decision to apply for eVisa with an Agency, the service was provided and you currently hold a valid eVisa. Regards