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    Evisa Express

Evisa Express

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Overview

Evisa Express has a rating of 4.2 stars from 113 reviews, indicating that most customers are generally satisfied with their purchases. Evisa Express ranks 7th among Immigration sites.

  • Service
    44

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 86%
Positive
49
Neutral
1
Negative
7
View ratings trends
1
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How would you rate Evisa Express?

Reviews (113)

Rating

Timeframe

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Thumbnail of user elsag75
Switzerland
2 reviews
0 helpful votes
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April 27th, 2023

I used Evisa Express to get my electronic visa and I must say, I was qutie impressed. Whole process was so easy!. All I had to do was fill out the online application and after a few minutes I had my visa in my inbox. I would definitely recomend them to anyone looking for a reliable online visa company.

Tip for consumers:
When using the service of Evisa Express, make sure to apply for your eVisa early enough before the date of your travel. Applying at the last moment is not a good idea! All in all, you can trust them as they really know what they are doing.

Products used:
Electronic visa to Cambodia

Service
Value
Shipping

Date of experience: April 27, 2023

Thumbnail of user stefank74
Poland
1 review
2 helpful votes
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February 18th, 2021

As usual, I don't write any reviews. But at this time I was really impressed when I applied for eVisa to Kenya. I've got my travel document in just a few hours. Evisa Express support team did really great job. Thanks.

Tip for consumers:
I recommend Evisa Express according to my own experience. The service they provide worth every penny I paid.

Date of experience: February 17, 2021

Thumbnail of user wenqit
Indonesia
1 review
12 helpful votes
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August 14th, 2022
Verified purchase

Not only they charged me visa processing fee 3 times higher than that from the official website, but actually they did not process my application as if they had forgot my case until I threatened to expose them in Internet as a scammer. When I finally received my visa approval letter, 3 weeks had passed since I paid money to them, which would normally only take 3 days to get if you applied the visa through the official website. I did a very stupid thing this time and gave them a chance to rip off my money!

Tip for consumers:
They are like scammers. Sway away from them !!!

Products used:
Visa approval letter

Service
Value
Shipping
Returns
Quality

Date of experience: August 14, 2022

Thumbnail of user koszykk
Koszyk K. – Evisa Express Rep

Dear Sir/Madam,
Thank you for your feedback. Our agency is not a scam, we are a legally registered company which acts as an intermediary between travelers and the Immigration Office of a given country.
We do not issue visas ourselves as the Immigration Department is the only authorized institution to do that, however, we do provide our clients with legitimate and valid documents obtained using the official Government portals.
Feel free to contact us if you have any further doubts or questions.

Thumbnail of user kimb2191
Hawaii
1 review
7 helpful votes
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November 10th, 2022

Scammers. They dont issue a visa. It's a fake visa with no validity of issuance. Fraud site. I called Amex and disputed the charges. You should too.

Go directly to the a embassy website.

But if you Got charged by these scammers just call credit card company and ask for refund on services not rendered to specification.

Date of experience: November 10, 2022

Thumbnail of user koszykk
Koszyk K. – Evisa Express Rep

Dear Sir/Madam,
It is clearly stated on our website that we are an Agency - when you apply with an Agency for any kind of service, the fee will always be higher, as we are the ones applying on your behalf and making sure everything is correct, and if there's a need, contacting the Embassy, which is why you pay the fee for the service provided.

Thumbnail of user severinos2
Thailand
1 review
7 helpful votes
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June 15th, 2022

I applied for a visa which was said to be processed in less than 5 working days. After one full week without any response from them, I decided to enquire. After my inquiry I was told a specialist will start working on the application. I waited another week and never received any feedback. I enquired again only to be told that my nationality is not on the list of countries that can apply for visa while on their site they never indicated it and they made it possible for any nationality to apply. They then had to deduct about 15euro (which is almost equivalent to what one pays directly to the embassy) before refunding.

Service

Date of experience: June 15, 2022

Thumbnail of user koszykk
Koszyk K. – Evisa Express Rep

Dear Sir/Madam,
We are sorry for the inconvenience, but we were facing terrible technical issues. Next time, please reach out to us by phone to avoid such unpleasant situations.

Thumbnail of user rohan
Australia
1 review
1 helpful vote
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December 21st, 2023

I made a major error on the application and asked for a refund. They were efficient, professional and sorted out the refund same day. Great service, I'd use them again

Products used:
N/A

Service
Value
Returns
Quality

Date of experience: December 21, 2023

Thumbnail of user jadaboutrjeily
AE
1 review
3 helpful votes
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April 17th, 2023

I got charged 375 aed for a a visa that I can get for free on arrival to Oman. And when I made the complaint the answer was ( it's mentioned on the internet that it's free and you decided to do it with us! What a joke! Unprofessional. As they ask you about all details before applying they should come back to you with an honest answer if this application is chargeable or not. Not getting every single opportunity to steal people money!

Tip for consumers:
Unprofessional company that take any opportunity to take your money.

Products used:
Visa service that supposed to be for free . They took advantage and charged me 375 aed

Date of experience: April 17, 2023

Thumbnail of user koszykk
Koszyk K. – Evisa Express Rep

Dear Sir/Madam, kindly note that you applied for the eVisa which can be obtained in advance of your trip. We are a private Agency, therefore the price you are paying includes visa fee, service fee and processing fee, as an assigned Agent is taking care of your file and makes sure the application process goes smoothly.

Thumbnail of user justauzers
Canada
2 reviews
3 helpful votes
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March 29th, 2023

They made this look like a legitimate government website but in reality they take your information and money. DO NOT PAY or enter any info.

I made the mistake on paying and will be filing a chargeback from my credit card.

Tip for consumers:
avoid at all costs.

Products used:
nothing,scam

Service
Value
Shipping
Returns
Quality

Date of experience: March 29, 2023

Thumbnail of user koszykk
Koszyk K. – Evisa Express Rep

Dear Sir/Maddam,
Kindly note that it is indicated on our website that we are a private Agency not affiliated with the Embassy or the Government. The difference in price is due to service fee, as an experienced Agent is taking care of your eVisa file and makes sure that the process goes smoothly, which is always a case when using a service of a Third Party Agency. It is in applicant's interest to thoroughly check the website they are applying on before submitting the application, as all the necessary information regarding our Agency is visible for applicants. You made the concious decision to apply for eVisa with an Agency, the service was provided and you currently hold a valid eVisa. Regards

Thumbnail of user davids9847
GB
1 review
1 helpful vote
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February 25th, 2023

They made the whole process a a lot easier and smooth. From paper submission to getting the final visa, they always kept us updated. And we received fast response from their team. Wonderful experience and would use again

Date of experience: February 24, 2023

Thumbnail of user birdsallwinford52
GB
1 review
0 helpful votes
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March 13th, 2023

I needed their one to one consultation as I had a rather complicated issue. Their staff were very responsive and listened to my needs. Came up with a great solution for me, and I appreciate all hard work they have done.

Tip for consumers:
Offer discounts to your old customers

Products used:
I'm finally using shoes.

Service
Value
Shipping
Returns
Quality

Date of experience: March 11, 2023

Thumbnail of user jaimer207
Uruguay
1 review
7 helpful votes
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August 2nd, 2022
Verified purchase

They trick you into paying for thing you don't need to pay for.
They made me loose a plane ticket because I was waiting for my visa that never arrived
It was for India. Y got into theyr website by mistake.

Service
Value
Quality

Date of experience: August 2, 2022

Thumbnail of user koszykk
Koszyk K. – Evisa Express Rep

Dear Sir/Madam,
It is stated on our website that we are a private Agency that provides extra support in obtaining an entry permit, as we make sure that the correct information and documents are provided before applying on behalf of our customers. We always complete the applications on time of the travel of our customers, if it was not completed on time, it may be due to incorrect documents being provided, however we always inform our customers about it and await for a new set of documents to be uploaded before continuing further. If you submitted the fully completed and paid application but did not receive it on time, kindly contact us at support@evisa.express

Thumbnail of user michalinas4
GB
1 review
5 helpful votes
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May 26th, 2022

I can't deny the fact they are very responsive and helpful - for $79 of service fee! Such a scam! I wish I could go directly to the gov website instead. They offered me partial refund of 25% of ESTA processing fee.

Tip for consumers:
Go to the USA gov website

Products used:
ESTA

Service
Value
Returns
Quality

Date of experience: May 26, 2022

Thumbnail of user koszykk
Koszyk K. – Evisa Express Rep

Dear Sir,
It is explicitly mentioned on our website that we are a private Agency and the price is highlighted before you submit the payment. The difference in price is due to service fee, as an experienced Agent is taking care of your eVisa file and makes sure that the process goes smoothly, which is always a case when using a service of a Third Party Agency.
Regarding our customer service, we have guided you through the process and helped you upload correct documents, as the ones you have sent us through the application form were not sufficient and the request was therefore liable for rejection. We took care of your application and it got approved in a span of 2 business days.

Thumbnail of user gtav
Canada
1 review
5 helpful votes
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January 1st, 2023

Please be carefull this website poses like official government website and steals your money 4 times more and is run by scammers! They take all your personal information. Complete fraud! Polish scammers run this website!

Date of experience: January 1, 2023

Thumbnail of user koszykk
Koszyk K. – Evisa Express Rep

Dear Madam,
Thank you for sharing your feedback with us.
Kindly be informed that the price we charge for evisa is always displayed when submitting the request on our website. You made a conscious decision to create and pay for your application with a legally registered agency acting as an intermediary in the approval process.
Our Applicants appreciate the additional services that come when proceeding with our company. These include: a simplified submission process, support and assistance via email 7 days a week, approachable customer services team via phone, review of all data by visa experts before submitting to the Government Visa Departments, edition of photo/documents to adequate formats required by the Government authorities, free visa status updates and necessary corrections, recovery of your entry permit in case of loss.

Thumbnail of user hanana65
GB
1 review
0 helpful votes
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March 23rd, 2023

Very happy to get such visa to visit such very nice country. I was always struggled to get the visa as I had to visit the embassy but now with such unbelievable service I got it straightway once I applied. Raising thumb for this digital service

Date of experience: March 22, 2023

Thumbnail of user muhammadasada
New York
1 review
9 helpful votes
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December 8th, 2021

Do not trust this company. On Nov. 13th, i applied for a visa for Dubai they told me to send several documents. I did. On November 22nd i had a flight booked, hotel booked and a car booked. On November 21st, i sent a follow up email, because their website claims results in 72 hours. A total lie. 216 hours or 8 days later they requested i send more documentation. I did. I had less then 12 hours left for my flight. Nothin. No results. No response. I missed my flight, my family had to cancel there tickets, my car refund was lost, my hotel booking lost. Three tickets, could not get refund. Total loss=$3000. I only managed to get flight credit. To rebook the price went up to $1000 dollars.
I lost the money i submitted this company, lost money on hotel and car, missed my flight and spoild my family vacation.
Do not use this company. They cannot get visa, don not get back to you in a timely fashion.
Would never recommend them.

Service
Value
Shipping
Returns
Quality

Date of experience: December 8, 2021

Thumbnail of user koszykk
Koszyk K. – Evisa Express Rep

Dear Sir/Madam,
We are sorry for the inconvenience caused, but we were facing terrible technical issues. Next time, please reach out to us by phone to avoid such unpleasant situations.

Thumbnail of user stephenb2014
GB
1 review
8 helpful votes
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May 24th, 2022

Avoid this company. They are an agent - you can go direct to any Government website to get your visa more efficiently and cheaper. Using this company cost me $$$ and missed flights. A total shambles

Tip for consumers:
Avoid using this company, they are not a genuine visa application service. All they do is to process a visa via the official Government websites.

Products used:
visa applicaiton

Service
Value
Shipping
Returns
Quality

Date of experience: May 24, 2022

Thumbnail of user koszykk
Koszyk K. – Evisa Express Rep

Dear Sir/Madam,
We are not a scam, we are a travel agency that has been a part of the evisa market since 2016. We've helped thousands of travellers all around the world. Our services are clear and everything can be found on our website.
The prices are different from the government websites, because if you apply with us, you get a team of specialists looking after your application, verifying the data provided, making sure everything is submitted correctly, and contacting the Government on your behalf in case of any additional requests. This significantly increases the Applicant's chances of getting their application approved.

Thumbnail of user kathryn.m
Viet Nam
1 review
1 helpful vote
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June 12th, 2023

I thought this was the official visa site, It said I had to get an urgent visa at 249 euros for Vietnam for a week, it said the earliest I would get it was in 5 days time, for 249 euros. When it came up in Euros and with this SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA after I said. I knew I had been ripped off, still no money back from PayPal. They tried to get me to pay an additional 50 euros to. Release the visa I had cancelled. I nearly cancelled my flight and accomodation as I was flying in 3 days. DO NOT USE THEM. DO NOT BELIEVE PAYPAL WILL GET YOUR MONET BACK.

Service
Value
Returns
Quality

Date of experience: June 12, 2023

Thumbnail of user koszykk
Koszyk K. – Evisa Express Rep

Hello,
Thank you for sharing your opinion with us.
A standard Vietnamese evisa application usually takes 5 business days to be processed. As your declared date of travel was less than 5 working days away at the time you submitted the application, our website informed you that rush processing had to be applied in order to ensure timely issuance of the evisa. Kindly note that rush processing is not available on the Immigration Department's website - this is a unique service and that's why it entails a higher processing fee. The 2-business-day rush option costs 249 EUR whereas the 1-business-day one costs 299 EUR - in the case of your application, the latter option had to be applied to secure your evisa before your planned departure for Vietnam and that is why our Support Team contacted you concerning the additional 50 EUR fee.
If you have any concerns regarding our service, please contact our Support Team at support@evisa.express.

Thumbnail of user bilala101
GB
1 review
0 helpful votes
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February 25th, 2023

Really appreciate your service. So easy to submit the papers, and fast response from their team made it so quick. Got the visa successfully and with no hassles on our side.

Date of experience: February 23, 2023

Thumbnail of user kigulir
GB
1 review
1 helpful vote
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February 26th, 2023

Their staff were so co-oeperative. We called them and they explained everything in great detail; no fuss. Would highly recommend their service to anyone.

Tip for consumers:
Would Highly Recommend

Products used:
Shoes

Service
Value
Shipping
Returns
Quality

Date of experience: February 25, 2023

Thumbnail of user francisb362
California
1 review
2 helpful votes
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January 28th, 2024

Will charge 3x-10x what the embassy charges. For Australia they haven't returned my visa. I did it on the AUS sight and it took 10 mins. Scam.

Service
Value
Shipping
Returns
Quality

Date of experience: January 28, 2024

Thumbnail of user koszykk
Koszyk K. – Evisa Express Rep

Dear Sir,
Please note that it is indicated on our website that we are a private Agency not affiliated with the Embassy or the Government. The difference in price is due to service fee, as an experienced Agent takes care of your eVisa file and makes sure that the process goes smoothly, which is always the case when using a service of a Third Party Agency. Before applying, applicants should check the website they are applying on. All the information about our Agency is visible to applicants. The decision to apply for an eVisa with an agency was made by you.
For any inquiries regarding cancellation or resending of the approved eVisa, it is advised to contact our support team, either on our hotline or via e-mail. Regards

Thumbnail of user habibkd1979
AE
1 review
0 helpful votes
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April 22nd, 2023

My review and experience I share. I submitted paper through evisa express for oman evisa. I'm UAE resident. I got visa within 3-4 hours even holiday for EID. Great job.
Habib UAE

Service
Value
Shipping
Returns
Quality

Date of experience: April 21, 2023

Thumbnail of user nicteht
Japan
1 review
4 helpful votes
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December 2nd, 2022

No comments, worst service ever. I would not recommend it. It is a list of money, better to try in a different way.

Date of experience: December 2, 2022

Thumbnail of user koszykk
Koszyk K. – Evisa Express Rep

Dear Sir/Madam,
Thank you for your feedback. Our agency is not a scam, we are a legally registered company which acts as an intermediary between travelers and the Immigration Office of a given country.
We do not issue visas ourselves as the Immigration Department is the only authorized institution to do that, however, we do provide our clients with legitimate and valid documents obtained using the official Government portals.
Feel free to contact us if you have any further doubts or questions.

Thumbnail of user bahailuw
Canada
1 review
3 helpful votes
  • Send Message
March 8th, 2023
Verified purchase

Stay away from them! Biggest Scam on the web Be Aware Buyers.
Please Read Reviews before using them
** Save your money and stay away from them **

Tip for consumers:
Please stay away from them see 1 Star Reviews they do not care and just collecting the unreasonable sum of monies for Visa that is not given!!!!!!! Stay Away

Products used:
Visa service which is Fruad

Service
Value
Shipping
Returns
Quality

Date of experience: March 8, 2023

Thumbnail of user koszykk
Koszyk K. – Evisa Express Rep

Dear Sir/Madam,
Thank you for your feedback. Our agency is not a scam neither fraud, we are a legally registered company which acts as an intermediary between travelers and the Immigration Office of a given country.
We do not issue visas ourselves as the Immigration Department is the only authorized institution to do that, however, we do provide our clients with legitimate and valid documents obtained using the official Government portals.
Feel free to contact us at support@evisa.express if you have any further doubts or questions.

Thumbnail of user elcioc
Bangladesh
1 review
1 helpful vote
  • Send Message
March 4th, 2023

Very fast reply and easy to get the visa. I would like to thank you by this way to have a visa. Excellent Job!

Service
Value
Shipping
Returns
Quality

Date of experience: March 2, 2023

Thumbnail of user rashmir33
GB
1 review
0 helpful votes
  • Send Message
March 15th, 2023

Quick and easy process. Very helpful and quick to reply with any further documents required. User friendly prcoess

Service
Value
Shipping
Returns
Quality

Date of experience: March 12, 2023

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