Overview
Evisa Express has a rating of 4.5 stars from 153 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Evisa Express most frequently mention great service and easy process. Evisa Express ranks 6th among Immigration sites.
The website is accessible and easy to operate. The instructions are clear and the processing and response time was immediate and service-oriented
My request for an E-Visa was carried out in a timely manner and I was kept fully informed throughout the process.
Many thanks, Roy JONES
Had my visa approved within just a few days.
They were also clear about the documents they needed
Experience customer service they help me very good Amazing experience! Everyone was so professional and polite, would highly recommend!
This was a pleasant surprise, for the process to be easy to follow, with clear communication at each stage
The process was a bit costly due to the rush processing, but I must say that I received the visa on time. While the price was quite expensive, the peace of mind of knowing that my visa would arrive on schedule was priceless.
On recent experience, this company sold me worthless documents at three times the price of an actual one (Visas). I complained. It has treated me with disdain! A scam and ignorant company. I would steer clear of them!
Worst service ever, almost 4 times more expensive than through (proper) official site. After several week, they rejected the visa both for me and my daughter with no explanation, and NO money back. We applied through an official governmental site (new charge, but much lower), and got our visas. So: do not maske the mistake of ever apply for a visa with that company.
Dear Sir,
Your application was rejected by the Immigration Office not us. As stated in our Terms of Service, which each Applicant is asked to accept before submitting an application on our website, we cannot be held responsible for the Immigration Office's decisions - they are the only authority granting entry to the country.
This is the worst visa agent I have ever met and I wish I could give -10 for review
Right away when I summited my application I just wanted to withdraw it as it was super expensive fee for €249! 10 times while the immigration actually only charge you for $25!
You won't find the amount they gonna to charge you as it was a very tiny gray number hiding at the corner of the pages. Immediately I sent them emails and tried to cancel this order but no reply as it's on Saturday. No one answered the hotline as it's on Saturday. Then I applied an Visa for exactly the same information on Sunday through Immigration directly. And called Evisa Express on Monday then they told me it is impossible to cancel my order as it was summited to immigration right away when receiving my application. Yes they have people to check email and send applications out but no one will response to your request! Your guys are just lying! And tell me that the fee is higher as my entry day is near! Excuse me I applied the same visa from Immigration Department one day later and it is just a normal one not rush or emergency!
Hello, thank you for sharing your opinion with us.
Kindly be informed that standard processing time for Vietnamese evisa is 5 working days, whereas it's 1-2 business days for rush processing. Your declared date of travel was less than 5 working days away at the time you submitted the application, which is why the website informed you that rush processing would be required in order to secure the evisa on time. Please note that the price will always be higher if you apply for a visa through a third party as it includes service and transaction fees on top of the consular fee paid to the Immigration Office. The final cost of our service is always presented to the Applicant during the payment stage - the amount may vary depending on the chosen evisa type and processing option, so it is shown after the relevant information has been provided. We would also like to point out that rush processing is not available on the Immigration Department's website and there is no guarantee that a traveller would receive their entry permit before their departure for Vietnam.
As for our hotline, it is available from Monday to Friday, 8AM-4PM CET. There is a dedicated Support Team actively answering our Customers' queries via email on the weekends, when it is not possible to contact us by phone.
If you have any concerns or doubts regarding our service or the credibility of our agency, you can refer to our Terms of Service which can be found on our website for each Applicant's perusal. You can also contact our Support Team at support@evisa.express for any further queries.
My partner and I applied for the visa a week before our flight. The website said we would get it in 5 days. We turned up to the airport thinking our visa would be valid. It is still processing and we didn't get any updates. Had to fork out 300 aus each to get a new one. Terrible experience and very stressful.
Hello, thank you for sharing your opinion with us.
Kindly note that while our visa experts work hard to ensure that the evisa process is as smooth and as quick as possible, the final processing time depends on the Immigration Office and each Applicant's personal circumstances. For this reason, it is advised to submit evisa applications at least 10 days prior to the planned date of travel.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sir/Madam,
Kindly be informed that we Our agency is a legally registered company that has been a part of the evisa market since 2016 and has helped thousands of travellers in issuing evisas to countries all over the world.
As it is menioned on our webiste, we are not affiliated with any embassy, but we only use authorised government websites to submit applications for our Applicants, so rest assured that the evisas issued with the assistance of our agency are valid and traceable in immigration systems. Our Applicants get a team of specialists looking after their application,
Verifying the provided data, making sure everything is submitted to the immigration system correctly, and contacting the Immigration Office on their behalf in case of any additional requests made by the authorities.
Please noet if you were to apply directly by yourself on the Government's website, the price would be different.
When you apply with an Agency, the price will always be different, because you're being charged with visa fee, service fee and processing fee, as we're the ones handling your travel paperwork and contacting the Government for you.
As it is started in our terms of servie, when the servie has been provided, we cannot cancel the process and issue you a refund for the application.