business logo of Expedia CA
How would you rate Expedia CA?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
6 helpful votes
Follow Len J.
Unfollow Len J.
Send Message
Share Review
Report Review

Flight ticket was changed and had to cancel. Refund still hasn't come back even after 10 weeks. Email says 6 to 8 weeks. Now contacting agent is hard cause itinerary number doesn't work. Honest opinion book directly with good airlines rather through travel agency. You ll have a better peace of mind. Rather than being on the phone for cancellation and changes.

Date of experience: September 6, 2021
California
1 review
1 helpful vote
Follow David C.
Unfollow David C.
Send Message
Share Review
Report Review

Expedia protecting and promoting scam companies
September 28, 2021

Expedia's lost its way. They now allow scam car rental companies to include buried small print (have to read the small print, then click through links to see this...) that seems to authorize companies like Economy (DBA JET CAR) to extort unsuspecting expedia customers (who have been quoted a rental price that state "No surprises! All fees and taxes included") for crazy fees at the time that they come to pick up their vehicle. In this case, an "insurance transfer fee" to be able to charge clients who have insurance for their rental (either with their credit card company, car insurance policy or both).
Expedia knows about this and does nothing but defend such obscure, under-handed measures. Shame on you Expedia!

Date of experience: September 28, 2021
Canada
1 review
3 helpful votes
Follow Aaron P.
Unfollow Aaron P.
Send Message
Share Review
Report Review

Lousy service
August 18, 2021

Computerized site with no customer assistance. Cancelled a hotel within 2 hours of deadline and Expedia will not help with refund. Crazy times mean extra assistance is sometimes required… this site deserves the lousy rating it receives.

Date of experience: August 18, 2021
Canada
1 review
2 helpful votes
Follow MExASSESS M.
Unfollow MExASSESS M.
Send Message
Share Review
Report Review

Never again
September 27, 2023

Never using expedia again! I bought an all-in package and when I arrived at the destination, they told me my ride to and from hotel is not included. Nice job Expedia for leaving me stranded in Mexico to have to pay $100 (USD) for a taxi ride two kilometres away where my hotel was. What other choices you have when you are on a 5 hour flight and you are tired with all the luggage. Learnt my lesson. STAY AWAY FROM EXPEDIA.

Date of experience: September 27, 2023
Canada
1 review
1 helpful vote
Follow Deanne C.
Unfollow Deanne C.
Send Message
Share Review
Report Review

Overcharged 126.52
May 22, 2023

Expedia overcharged us. When talking on the phone, I said that is a lot of money. He said it was the fees and taxes. They won't refund me.
I feel not satisfied with this outcome. I will tell others about my experience. I am out $126.52.

Date of experience: May 22, 2023
Canada
1 review
1 helpful vote
Follow Robert D.
Unfollow Robert D.
Send Message
Share Review
Report Review

I made a reservation with Expedia about a flight to San Jose with Air Canada in march 2923. The agent of Expedia made an error with the date date. I ask to expedia to change it. After many try the answer was «sorry we can't reimbourse you. You have a credit from Air Canada, but you have to use it before March 20th. I tried last week. No return from Expedia. Final result. I lost $1350. It's due to an error from EXPEDIA

Date of experience: January 2, 2024
Canada
1 review
4 helpful votes
Follow Peter B.
Unfollow Peter B.
Send Message
Share Review
Report Review

Terrible service
January 11, 2022

Worst experience ever. Stay away from expedia. Will never use this service again. They take your money but never help you when you have issues. I have been in contact with them for 3 weeks regarding an issue, but they were never able to fix it. I lost my return flight. Stay away

Date of experience: January 11, 2022
Canada
1 review
0 helpful votes
Follow Hali H.
Unfollow Hali H.
Send Message
Share Review
Report Review

Lost money
October 30, 2022

Do not waste your money. Agents do not helps and pass the responsible over to others. No matter how much you spend they still want more money, my flight was 1800 and I was trying to switch tye tickets. Found one that was around 1300. Did not request for return of difference but agents would expect me to pay an additional 700 at most. I would ask why when the ticket is 1300. Response would be take it or leave it. Please book with actual flights

Date of experience: October 30, 2022
Canada
1 review
4 helpful votes
Follow Nina H.
Unfollow Nina H.
Send Message
Share Review
Report Review

If you you want one less headache in your life please do not book your ticket, hotel or car rental. They don't care about customer service they just want to take your money at any cost. And every agent you talk too will tell you different story regarding whatever it is your having an issue with it's an endless rollercoaster of bs.

Date of experience: October 30, 2021
India
5 reviews
17 helpful votes
Follow Melissa L.
Unfollow Melissa L.
Send Message
Share Review
Report Review

I have used Expedia.ca many times for airfare, packages and hotels and car rentals, with our most recent trip 2 weeks ago. So far have never faced any difficulty with them. The whole thing went fine with our recent trip to Jamaica. Center of everything everybody was friendly. I would come back could be a bit cleaner though.

Date of experience: August 20, 2014

Overview

Expedia CA has a rating of 1.1 stars from 252 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Expedia CA most frequently mention customer service, credit card and air canada. Expedia CA ranks 206th among Travel Search Engine sites.

service
103
value
96
shipping
38
returns
66
quality
78