Flight ticket was changed and had to cancel. Refund still hasn't come back even after 10 weeks. Email says 6 to 8 weeks. Now contacting agent is hard cause itinerary number doesn't work. Honest opinion book directly with good airlines rather through travel agency. You ll have a better peace of mind. Rather than being on the phone for cancellation and changes.
Expedia's lost its way. They now allow scam car rental companies to include buried small print (have to read the small print, then click through links to see this...) that seems to authorize companies like Economy (DBA JET CAR) to extort unsuspecting expedia customers (who have been quoted a rental price that state "No surprises! All fees and taxes included") for crazy fees at the time that they come to pick up their vehicle. In this case, an "insurance transfer fee" to be able to charge clients who have insurance for their rental (either with their credit card company, car insurance policy or both).
Expedia knows about this and does nothing but defend such obscure, under-handed measures. Shame on you Expedia!
Computerized site with no customer assistance. Cancelled a hotel within 2 hours of deadline and Expedia will not help with refund. Crazy times mean extra assistance is sometimes required… this site deserves the lousy rating it receives.
Never using expedia again! I bought an all-in package and when I arrived at the destination, they told me my ride to and from hotel is not included. Nice job Expedia for leaving me stranded in Mexico to have to pay $100 (USD) for a taxi ride two kilometres away where my hotel was. What other choices you have when you are on a 5 hour flight and you are tired with all the luggage. Learnt my lesson. STAY AWAY FROM EXPEDIA.
Expedia overcharged us. When talking on the phone, I said that is a lot of money. He said it was the fees and taxes. They won't refund me.
I feel not satisfied with this outcome. I will tell others about my experience. I am out $126.52.
I made a reservation with Expedia about a flight to San Jose with Air Canada in march 2923. The agent of Expedia made an error with the date date. I ask to expedia to change it. After many try the answer was «sorry we can't reimbourse you. You have a credit from Air Canada, but you have to use it before March 20th. I tried last week. No return from Expedia. Final result. I lost $1350. It's due to an error from EXPEDIA
Worst experience ever. Stay away from expedia. Will never use this service again. They take your money but never help you when you have issues. I have been in contact with them for 3 weeks regarding an issue, but they were never able to fix it. I lost my return flight. Stay away
Do not waste your money. Agents do not helps and pass the responsible over to others. No matter how much you spend they still want more money, my flight was 1800 and I was trying to switch tye tickets. Found one that was around 1300. Did not request for return of difference but agents would expect me to pay an additional 700 at most. I would ask why when the ticket is 1300. Response would be take it or leave it. Please book with actual flights
If you you want one less headache in your life please do not book your ticket, hotel or car rental. They don't care about customer service they just want to take your money at any cost. And every agent you talk too will tell you different story regarding whatever it is your having an issue with it's an endless rollercoaster of bs.
I have used Expedia.ca many times for airfare, packages and hotels and car rentals, with our most recent trip 2 weeks ago. So far have never faced any difficulty with them. The whole thing went fine with our recent trip to Jamaica. Center of everything everybody was friendly. I would come back could be a bit cleaner though.
Answer: They are the worst. Do not. Book ever again with expedia...
Answer: I was totally screwed by expedia and they wasted probably 20 hours of my life - anyone feel me!?
Answer: Unfortunately there's not much you can do about it now if you have given them your credit card. Just don't ever use them again
Expedia CA has a rating of 1.1 stars from 252 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Expedia CA most frequently mention customer service, credit card and air canada. Expedia CA ranks 206th among Travel Search Engine sites.